Booked two rooms adjacent to each other for November 2013 - one for my daughter and her husband and the other for myself. I exchanged many emails with both the hotel and the Absolute booking staff explaining that the rooms had to be next to each other as I had previously had a nasty experience at the Bangla suites when the room my husband and I had was broken I to in the middle of the night while we were sleeping and naturally I was nervous as I was solo on this trip. Checked regularly with the hotel to confirm booking arrangements with the last communication only a few days before hand. When we arrived the reception staff said that we could not have adjacent rooms despite me having the emails which confirmed it all. The best they could do was to offer a roll-away bed in one room -which looked as though it had come out of the ark! Thin mattress, wooden tatty base and they wanted to charge me for it despite their mistake!
The hotel was a lot further away from Patong than expected, shuttle bus times infrequent and nowhere to buy any day-to-day supplies such as milk etc. lots of construction work going on, view overlooking a messy field area and a swampy pool in the block next door which most likely was infested with mosquitoes. I have rated two stars as the room was nicely appointed, but I was very disappointed with the level of customer service and lack of commitment to agreed arrangements.
- Official Description (provided by the hotel):
- Absolute Twin Sands Resort & Spa is a stunning resort with panoramic ocean views, contemporary apartments and five-star service, all in a spectacular peninsula setting on the tropical island of Phuket. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with LoveHolidays, Agoda, Hotels.com, TripOnline SA, HotelQuickly, Evoline ltd and 5viajes2012 S.L. so you can book your Absolute Twin Sands Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Absolute Twin Sands Resort & Spa Phuket/Patong