This was our second time at the Banthai and this time was not as good as the first. I made a conscious effort to go back here because of the great staff and this fact is still true but our room was a long way from good. We had the pool view room in the last building near the villa, it was full of mosquito's when we arrived and with out a word of a lie it took me three days to kill them all off using the spay that house keeping gave me. At least 2 of the power points didn't work and there are only 3 or 4 in the room which where difficult to get at. The internet was dismal to say the least and the fire alarm went off in the room at midnight with no apparent cause.The stench in the room was stomach wrenching, I don't know what the smell was but it came from the bathroom and got worse each day, we could not find the source. They did come to try to fix these problems and i did stick it out, but after 8 days of that smell i wont be back again. I also came down with a stomach bug after eating at the hotel and I was not the only guest to do so at the resort. This resort is in a great location and as i stated the staff are great especially Tim at the 2nd pool bar its a real shame for us because we really liked this hotel the first time. Just a tip for management, in the pool view rooms you supply a rack outside to dry things, once you put a couple of pairs of shorts and a few other small items there is nowhere to hang any towels bath or pool, most other rooms have the balcony railing. Because of the humidity it is very difficult to get things dried and laying them over the outside furniture does not work i would suggest a bigger rack or at least supply two of them.
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- Also Known As:
- Banthai Beach Hotel Patong
- Banthai Beach Resort And Spa
- Banthai Beach Resort & Spa Phuket/Patong