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Banthai Beach Resort & Spa
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Reviews (2,402)
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All reviewspool barmr eggdeluxe pool roomport restaurantban thaibangla roadacross the roadnon smokingpool accesspool staffthe ground floorfantastic locationbeach bagbuffet breakfasttravel agentegg stationbangla rd
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Reviewed 18 May 2014

Just arrived home from a 12 night stay at the Banthai with partner and a group of friends. Starting each morning at the breakfast room with a vast array of dishes to tempt you especially from the head chef who is a magician with the eggs. And ending most days at the resort restaurant The Port either for a meal or just for drinks and to listen to one of the 2 regular bands made these 12 days blissful. Throw in the most relaxing Spa services and it was beyond perfect.

The pools with the swim up bars are a great place to socialise with fellow guests and the happy hours are not to be missed. A special hello to Jump in Pool C who goes that extra mile and keeps the bar and surrounding area clean and makes the best frozen cocktails! He is a credit to the resort.

The housekeeping ladies do a fabulous job in keeping the rooms clean and tidy. My two favourite things are fresh sheets and towels and the staff at this resort make this happen ieffortlessly, which given the heat they are working in is actually very hard work and greatly appreciated - they move around unobtrusively and always have a welcoming smile. Yet antoher credit.

All staff from the reception staff who greet you on arrival and the porters who farewell you are friendly, willing to offer any assistance required and can direct you around the Patong area.

This resort has 3 wings each with their own pool. The rooms are older yet very clean and well looked after. We booked into the non-smoking rooms in block C and my only suggestion for improvement would be that the whole area including the outside area to be non-smoking. Whilst it is nice to have a room that doesnt smell of stale cigarette smoke from previous occupants, and given that the rooms are all non-smoking it would have been that much more enjoyable to have been able to sit outside around the wing without the cigarette smoke :(

The location is perfect, with the beach across the road, the road stalls outside the gates of the resort and the major shopping centre within walking distance. Currency exchange, pharmacy, Starbucks, Irish Pub, Steak House, Wine Connection again all easily accessible and easy waliking distance.

Thank you to all the Banthai staff that made our holiday memorable, we are all looking forward to returning for another relaxing holiday soon.

Room Tip: If considering staying at the Banthai consider the bathroom configuration - many rooms the shower is in the bath - the deluxe pool rooms however, have a seperate shower and bath which might suit elderly or mobility impaired guests. As mentioned above the non-smoking wing only applies to the rooms and not the balconies or external area.
  • Stayed: May 2014, travelled with friends
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6  Thank Paula H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 May 2014

Stayed at BanThai for a week in April with 4 friend - 2 king rooms and 1 twin. The rooms were beautifully presented and overlook one of the three pools. Air conditioning was faultless and service from staff was always with a genuine smile. The pools each have a bar and the bar staff were wonderful - full of information and local insight (thanks Jack and Tim!!). Location is on Patong Beach but set back enough so there was no noise at all. Breakfast is included with the rooms - a mix of western and eastern choices so something for everyone. Good was great especially the made to order omelettes. Its a 2 minute walk to Bangla Rd and plenty of great restaurants and shopping opportunities are on your doorstep. Definitely recommend a taxi ride up to Surin Beach and dinner at Twin Brothers - right on the beach with delicious cheap food. Thank you BanThai - we had a fantastic holiday and will be back. Would not stay anywhere else !!

Room Tip: BanThai is huge. There are rooms on the first floor which open out onto the pool areas if you prefer.
  • Stayed: April 2014, travelled with friends
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2  Thank MargieMB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 May 2014

My boyfriend and I stayed here for 8 nights in April and had an amazing time! We have both travelled to many different hotels and resorts around the world and this is both one of our favourites so far!
My boyfriend had asked the staff if they could do something special for us due to our first trip together and they added the honeymoon bonus on our room free of charge. The staff were all so helpful and nice, they could speak english. Our room was great, no problems with the air conditioning, at times we were cold. The pool bar staff were a lot of fun and always made sure we had popcorn and drinks if needed. Some of the best cocktails I've had were from here! The location is great, our room was not noisy and we definitely could not hear Bangla road from the room or the pool. It felt like we were in a resort a while away as it was so quiet. There were fireworks but this was not a big deal for us.
Breakfast was good and standard buffet.

Definitely would recommend this hotel especially for young couples, groups of friends or families with older children and teenagers. Will definitely be staying at the Ban Thai when we go back!

Room Tip: We stayed in a non smoking room which had been renovated, ask to overlook the pool and to not be far away from the elevator otherwise it may be a bit of a walk.
  • Stayed: April 2014, travelled as a couple
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1  Thank Rachael T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 May 2014 via mobile

Very disappointed with this hotel. Very average for the price we paid. Breakfast was average. Service for coffee and egg making was painfully slow. They have more staff walking around should be helping were needed. Found staff at breakfast not very helpful. The room next to ours was been renovated. The drilling and noise was so annoying. They turned our hot water off in shower for 2 days. The air conditioning was just ridiculous we had to ask for fans. Daniel was a great member of staff he was so helpful to us at reception. Won't be coming back sorry. Not a good choice.

Stayed: May 2014
2  Thank Eileen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 May 2014

My husband and I just got back from staying at Banthai Resort and were impressed by its location which was very handy to everything without the need to get a Tuk Tuk everywhere. We at first were disappointed with the bathroom set up. There was no mirror in there and it looked a bit dated in comparison to the rest of room, which felt beachy and re-furbished nicely. We were on 2nd storey with a lovely outlook overlooking pool. King size bed was like sleeping on a slab of marble unfortunately. Management need to replace mattresses for new,softer ones badly, as we didn't get much sleep due to this.Rooms were clean and nicely made up each day. Breakfast was lovely and staff there friendly and welcoming. Staff in general were always helpful and in particular Daniel at the front reception counter is a true asset to the Resort, as not only could he speak English, which was a blessing in disguise, but also very friendly and helpful with lots of advise for us, so we could enjoy our holiday as much as possible. Would come back if new beds in place.

Room Tip: Rooms where we were on the far right section seemed less congested in pool and quieter.
  • Stayed: May 2014, travelled as a couple
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1  Thank Peter John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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