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“wellchilledout”

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Thara Patong Beach Resort & Spa
Ranked #80 of 328 Hotels in Patong
Reviewed 20 August 2012

Just back from 7 days In Patong Beach and as per usual had a great time, We have stayed at the Thara quite a few times now and have nothing but good comments about the place, The location, staff, service, pool and cleanliness of rooms are In my opinion First class, I would highly recommend the Hotel to anyone thinking of staying there.

  • Stayed: August 2012, travelled with family
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5  Thank steviep123HK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dutytharapatong, Duty Manager at Thara Patong Beach Resort & Spa, responded to this reviewResponded 3 September 2012

Dear steviep123HK
It was good to see you again. Sounds like you had another great time as usual. We take care of our all our Valued Guests as you know. It can be noted that Thara Patong has many returning guest(s) year after year. Some Valued guests come several times a year. Everyone at Thara Patong is looking forward to seeing soon. Take care, Bryan Duty Manager

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Reviewed 20 August 2012

It was low season when we went and expecting a much better service from the normal he busy season where things are overlooked because of too much work. When we got to our rooms, it was past the standard 2pm check-in time. And both the floor of our rooms we're dusty. I don't know how they can overlook such a basic detail. Once you take of your shoes, you can feel it. Terrible welcome to Phuket.

Another incident was getting a taxi through the hotel to get to Phuket town. An unexpected situation ever to occur with a hotel. The taxi driver demanded more money from us when we had already entered the car! So we immediately saked to be dropped back to the hotel. A higher price would still have been fine. But this felt like we were being cheated as it was not even Agreed on. And this can't even be blamed on an English language barrier as we confirmed the taxi request price when we got back to the hotel as it was the Thai hotel staff that did the communicating! Not us. And the worse service is yet to come. We sat at the reception lounge area and there was a European lady sitting at the desk of the duty manager in the lounge as well. Throughout the entire time we were expressly upset about this situation, she just sat there pretending like she couldnt here anything! It made us even more upset that we were trying to communicate with the Thai hotel staff and she just sat there. Later than night, the manager called us at our room. We were told that that the lady wasn't the duty manager. Then why was she even sitting there? Just to put some foreign face on that desk? It was so insulting even the way she behaved and reacted when she eventually stood up AFTER we asked her to assist us. It was as though we are asking her SUCH a big favour.

  • Stayed: August 2012, travelled with friends
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3  Thank mvcms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dutytharapatong, Duty Manager at Thara Patong Beach Resort & Spa, responded to this reviewResponded 3 September 2012

Dear mvcms
We appreciate your comments and Resort review. I have sent you a message twice without any answer. Quoted message sent “I trust this email finds you well & good. Would you be so kind and let me know what room you were staying in. I do remember the GRM passing a message to me and I remember calling a room. However I need to confirm date of stay and room number so we can thoroughly investigate. Your comments are most appreciated. Best Regards, Bryan”. However we do understand if a Valued Guest does not feel the need to respond. So we will address your review point by point. Firstly our rooms are cleaned daily. Thailand is a tropical environment with a high humidity. Things like tile floors and wood furnishings can seem to have a moist feel when one enters a room. A few hours of AC takes care of that. The taxi you are referring to was an outside taxi, not our Resort Taxi; there-for out of our control. I cannot agree with you more how distasteful one may feel or even cheated when the one price is quoted and then another price is introduced when you enter the Taxi. Unfortunately many things that are out of our control reflect directly on a Resort Property. We only wish TripAdvisor had a Taxi review website LOL. The European lady you are referring to is not European. Ms Irena did not understand what was going on and maybe should have tried to rendered assistance. However she did tell me she did not understand what was going on. Yes I did call your room and you said everything was fine, never mentioning anything else. How can we serve our Valued Guest if they say everything is fine? But here in your review you only talks about negative things. We truly do hope you had a nice vacation and stay at Thara Patong and on the Island of Phuket. PS I remember when the both of you Checked-out and were sitting in the lobby for quite some time waiting for airport transfer. I tried to acknowledge you with a smile but you simply ignored me. As a team we do our best to serve our Value Guest and sincerely invite you to give us another chance on your next trip to Phuket. Email me directly to announce your arrival, Please. Happy Travels! Sincerely, Bryan Duty Manager

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Reviewed 8 August 2012

Hotel was good and near the street in the heart of Phuket Bngla. medium-sized pool and breakfast room was good. Massage was very good and overall the hotel was good.The hotel was not luxurious, but again I'm staying in this hotel

  • Stayed: August 2012, travelled with family
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10  Thank SHAHRAM S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dutytharapatong, Duty Manager at Thara Patong Beach Resort & Spa, responded to this reviewResponded 3 September 2012

Dear SHAHRAM S
Thank you for posting a Resort review. We are glad you had a comfortable stay. The guest that most appreciates our Resort are people looking for a great location, safe and relaxing property with a tropical garden setting. We are not a big high rise building with a crowded small pool far from the beach. We are locating in the heart of Patong where the action is… lots of restaurants, shopping and the beautiful Patong Bay. Happy Travels! Sincerely, Bryan Duty Manager

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Reviewed 2 August 2012

Thara Patong was fantabulous!! We stayed here for 10 days last year in May 2011 (TripAdvisor wouldn't let me pick beyond September 2011) and we loved every moment here.
The hotel is not the modern type of style but more like a resort and we liked the fact that they had bungalow type style rooms with balcony and the beds were comfy.
It's close to everything, food, shopping, entertainment and the beach and the in house service was fantastic, they even found us a car at 4 in the morning to take us to the airport because our ride never turned up. I loved their breakfast choices and they had such friendly staff!
I tried their in house spa and it was the best massage I ever had - it was heavenly :)
We are heading back to Phuket again (August 2012) for our honeymoon and I was so impressed with the hotel last time that I told my husband that I wanted to stay here again!

  • Stayed: September 2011, travelled with friends
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6  Thank MEYDX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dutytharapatong, Duty Manager at Thara Patong Beach Resort & Spa, responded to this reviewResponded 3 September 2012

Dear MEYDX
Thank you for taking the time and posting a Resort Review. When we read a review of this nature our entire Management team and Resort Colleagues know their hard efforts are recognized by most of our Valued Guest. This gives everyone a real boost and confidence, that we are moving in the right direction. Yes our Resort is perfectly situated in Patong and offers one of the most comfortable stays you will find anyone on the Island. We are glad you,’ loved every moment here’. Look forward to serving you on your next trip. Happy Travels! Sincerely, Bryan Duty Manager

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Reviewed 28 July 2012

I stayed here for three days ,and it was my first visit to Phuket although I visited Bangkok abou six times,the hotels is average but it was nice
The swimming pool is great ,the hotel itself is 5 minutes walk to the beach,
The breakfast is nice and international ,the hotel is not far from the shopping mall and the city center and the walking street
It was about ten minutes ,by the way if you can ride a motorcycle you can rent it form the hotel directly Its Avery nicer ride and it makes the transportation very easy
The price was good ,so for sure I will stay here another time .

  • Stayed: August 2011, travelled with friends
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4  Thank Mohamed A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dutytharapatong, Duty Manager at Thara Patong Beach Resort & Spa, responded to this reviewResponded 29 July 2012

Dear Mohamed A
Thank you for taking the time and posting a Resort review. We are happy to hear you had “A nice stay”. Our Resort is conveniently located in the heart of Patong, sitting across the street from Patong Beach. For those of you that are a little more adventurous, renting one of our Resort motorcycles is a fantastic way to see the Island. Very economical and gives a person the freedom to see everything. Our Resort value is good for our location and Resort facilities as you have noted. Look forward to serving you again. Happy Travels! Sincerely, Bryan Duty Manager

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Reviewed 25 July 2012

As a family with a 6yr old we could not have asked for better service!
We had stayed there last year and were really happy with the resort so decided to head back and stay at the Thara Patong again for our 2012 visit.
We had planned a 30 night stay - at the one resort yes the Thara Patong.
We cannot recommend the staff highly enough. Nothing was too hard and they always endeavoured to do what they could for us!!!!
Will we head back - absolutely already planning our 2013 trip.

Room Tip: go the dolphin pool
  • Stayed: June 2012, travelled with family
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5  Thank Inga X
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dutytharapatong, Duty Mnanger at Thara Patong Beach Resort & Spa, responded to this reviewResponded 29 July 2012

Dear Inga X
We can’t tell you how wonderful it was to see you and your family again this year. Thank you for taking the time and posting a Resort review. Drop us an email when you have confirmed your date of stay for next year. B. Wishes Bryan, Duty Manager

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Reviewed 21 July 2012

It's been 2 days since we got back from our holiday in Phuket. Stay at Thara Patong was good! We got there at 10.30pm Thai time. Our rooms were upgraded from Standard to Deluxe. Rooms were spacious, clean and comfortable. Wifi is free!!! Breakfast was sumptious but the same on all 3 days. Hotel is about 5 to 10 minutes walk to Bangla Road (you'll be stopping at all the shopping lots before you make it there). Night life is awesomely crazy....Best place to party....White Room. Good Music, Great Drinks (Not watered down). Good Food....Eurasian Restaurant. Tasty Food, Reasonably priced and friendly staff....Watched the cabaret at Simon Cabaret......beautiful costumes and lady boys......very entertaining.....

  • Stayed: July 2012, travelled with friends
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2  Thank balvin70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dutytharapatong, Duty Manager at Thara Patong Beach Resort & Spa, responded to this reviewResponded 29 July 2012

Dear balvin70
Thank you for taking the time and posting a review. Hhmmm “Great Time”; you enjoyed your stay at our Resort and the awesome light-life Patong has to offer. Many Restaurants and local Entertainment venues are abundant in Patong/Phuket. Please, we look forward to serving you again soon. Happy Travels! Sincerely, Bryan Duty Manager

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Additional Information about Thara Patong Beach Resort & Spa

Address: 170, 170/1 Thaweewong Road | Patong Beach, Patong, Kathu, Phuket 83150, Thailand
Region: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#23 Top resorts Hotel in Patong
#37 Spa Hotel in Patong
#40 Family Hotel in Patong
Price Range: £51 - £194 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Thara Patong Beach Resort & Spa 3.5*
Number of rooms: 180
Official Description (provided by the hotel):
Thara Patong Beach Resort & Spa is prominently situated on Patong Beach offering a superb combination of service, value for money and location. It is just a short stroll to the Beach, the bustling shopping and nightlife areas. It is approximately 42 km. to Phuket International Airport (about 55 minutes drive) and about 30 minutes drive to Phuket Town. The Resort offers 180 accommodate rooms in Superior, Deluxe, Premier, Premier Pool Access, One/Two Bedroom Suite and Grand Tamarind Suite; each room looks out on the serenity of the tropical gardens and pools from their private balcony. All rooms are fully furnished with finest materials and facilities include satellite TV, IDD telephone, mini bar, hair dryer and Wi-Fi internet access. ... more   less 
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Also Known As:
Thara Patong Beach Resort And Spa
Thara Patong Beach Hotel Patong
Thara Patong Beach Resort & Spa Phuket

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