Dear Ryan R,
First of all, thank you for sharing your thoughts and blissful review regarding your recent stay with us.
At Deevana Patong Resort & Spa, we welcome all guest's feedback and as much as possible we try to rectify all the points which are rightfully pointed out by our valued guests and I would like to thank you for making a mention of that.
We are very happy to hear that you had an overall enjoyable stay, your comments about room cleanliness are very rewarding, our Executive Housekeeper, Khun Tooh, was delighted and thankful for that, regarding your great review of our staffs performance have been shared with all team members. And I am sure that your compliment will motivate all of us to keep it up for all further guests’ service.
Thank you also for pointing out our Breakfast, this is indeed one of our specialty and continues to gain such positive comments of breakfast experience from our guests.
Also happy to hear that you found our location is convenient to access Patong beach and other locals’ attractions which we believe that our location is a private haven uniquely and our place will hide you away from hustle & bustle world but only a short walking distance to explore Patong beach and its surrounding areas.
With regards to the pool, the operations time is up to 7pm according to daily maintenance and safety plan of 2 pools running. However I would agree that we may need to extend somehow on any special occasion or request to engage more enjoyable in the future.
I sincerely hope to welcome you back. If perfection scores only four stars from you, then we will be aiming even higher on your next visit.
Hospitality yours,
Thanongsak (Tor) Wattanathai
Room Division Manager