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“Well happy with the deevana”

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Deevana Patong Resort & Spa
Ranked #11 of 322 Hotels in Patong
Certificate of Excellence
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Well happy with the deevana”
Reviewed 6 April 2014

We stayed for19 nights and couldn't fault the place 2 nice pools , breakfast was good, location was good people were friendly, would have like draws in room, but got by with out draws. I would come back to the deevana. Thanks

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chockbod05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deevana_Patong, Executive Assistant Manager at Deevana Patong Resort & Spa, responded to this review, 8 April 2014
Dear Chockbod05,

Greetings from Deevana Patong Resort & Spa,

Many thanks for you recent positive feedback its nice to know you enjoyed your stay with us and we managed to meet your expectations.

We have shared your comments with the entire team which will help motivate us to do the best we can in the future.

All of us look forward to welcoming you back to Deevana Patong Resort & Spa again in the future.

Kind regards,
Thipwimon Chatchavansilachai
Executive Assistant Manager

"Reward Your Journey"
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
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  • Value
  • Cleanliness
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English first
Melbourne, Australia
Level Contributor
34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 2 April 2014 via mobile

We are currently staying at the Deevana resort. From the minute we walked in the door we were treated very well. We were given a cold drink and a cold face washer to cool down. We were then given a 100 baht to spend within the resort. We are staying in a deluxe spa wing room. Which is fantastic, a very clean room with our own private pool cleaned daily. The atmosphere in the resort is spot on. Whoever is managing this place you should be commended as you have it on the right balance.after reading so many bad reviews in regards to cats I was pleasantly surprised to seeing the odd cat here and there. The breakfast set up is catering to all guests. Not to mention they have the egg station in operation. Would I come back? YES

Stayed March 2014, travelled as a couple
Helpful?
Thank Tracy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deevana_Patong, Executive Assistant Manager at Deevana Patong Resort & Spa, responded to this review, 8 April 2014
Dear Tracy L,

Greetings from Deevana Patong Resort & Spa

We would like to thank you for choosing to stay with Deevana Patong Resort & Spa during your recent visit to Phuket and for sharing your appreciation with us.

We were delighted to learn than you had an excellent stay with us and particularly value our hotel. Your comments on the service provided by our staff are most gratifying and will be shared with the whole team.

It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again in the future to the Deevana Patong Resort & Spa.

Yours sincerely,
Thipwimon Chatchavansilachai
Executive Assistant Manager

"Reward Your Journey"
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ambala, India
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed 30 March 2014 via mobile

Visited in new year week.....offered free wifi access 24 hr...... friendly staff... clean rooms.... very natural ambiance....greenery every where.....not too near to patong beach & bangla street....very nice swimming pool with cozy surrounding. well maintained resort & the hospitality of the staff members was very impressive

Stayed December 2013, travelled with friends
Helpful?
2 Thank proudly-vegetarian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deevana_Patong, Executive Assistant Manager at Deevana Patong Resort & Spa, responded to this review, 1 April 2014
Dear TARUN_JAIN_AM,

Greetings from Deevana Patong Resort & Spa

Thank you for your positive feedback and recommending us.

We are delighted you enjoyed your recent stay with us and we managed to exceed all your expectations and the customer care.

We are thankful for your acknowledgement of our service. Our staff is trained to provide exceptional service to our guests by delivering quality of service with a touch of the warm Thai smile.

Your kind words have been passed on to our teams. This will certainly motivate them to keep up the good work.

We all look forward to welcoming you back to Deevana Patong Resort & Spa again.

Yours sincerely,

Thipwimon Chatchavansilachai
Executive Assistant Manager

"Reward Your Journey"
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 30 March 2014 via mobile

I been stayed in this resort for 3 nights it was simply superb . We had an awesome time at this place enjoyed every aspect of da resort in terms of der hospitality , room service and should not forget about da pool and buffet breakfast. We travelled a long to reach phuket. When we arrived at the resort We had a really cool juice and da thirst of ours was gone . Our checking time was around 2 pm in da afternoon but we reached der by 12 . Dey gave us a very good pool room wid out any sort of delay . For us it's simply a beautiful place to hangout . I recommend anyone to worth a stay at this place with out reading of any reviews . God bless

Stayed March 2014, travelled as a couple
Helpful?
Thank Pravardhan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deevana_Patong, Executive Assistant Manager at Deevana Patong Resort & Spa, responded to this review, 1 April 2014
Dear Pravardhan,

Greetings from Deevana Patong Resort & Spa

We would like to thank you for choosing to stay with Deevana Patong Resort & Spa during your recent visit to Phuket and for sharing your appreciation with us.

We were delighted to learn than you had an excellent stay with us and particularly value our hotel. Your comments on the service provided by our staff are most gratifying and will be shared with the whole team.

It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again in the future to the Deevana Patong Resort & Spa.

Yours sincerely,

Thipwimon Chatchavansilachai
Executive Assistant Manager

"Reward Your Journey"
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 March 2014 via mobile

My fiance and I stayed for 2 nights and we read the reviews and booked a deluxe room in Spa wing had enjoyed our stay very much. Warm welcome with welcome drink and cold towel was served on arrival. Staff was very friendly and helpful. Room was nice and cleaned but the jacuzzi was no hot water.

Breakfast was good variety and tasty. The advantage of this hotel was 2 swimming pools and good location. Hotelis in the heart of Patong but away from hustle bustle crowded Patong.

I would recommend this hotel to my friends.If I came back Phuket, I would stay in this hotel again.

Stayed March 2014, travelled as a couple
Helpful?
Thank panunun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deevana_Patong, Executive Assistant Manager at Deevana Patong Resort & Spa, responded to this review, 30 March 2014
Dear Panunun,

Greetings from Deevana Patong Resort & Spa.

We are delighted you and your fiance enjoyed your stay with us so much and thank you for leaving such positive comments.

We have shared all your comments with the entire staff which will help motivate us to do the best we can in the future.

We look forward to welcoming you back to Deevana Patong Resort & Spa again.

Kind regards,

Thipwimon Chatchavansilachai
Executive Assistant Manager

"Reward Your Journey"
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Geelong
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 22 March 2014 via mobile

On arrival we were disappointed to find that our Garden View Room at the back of the hotel was similar to a small motel room off the Vegas strip complete with stained walls and couch after too many boozy nights. The air con turned off after 10 mins despite being set at 12 degrees and the temp still high 20s. Our small window at he rear did in fact look out to a well kept but uninteresting garden. At hearing our concerns we were kindly upgraded and the room facing the pool was pleasant, kept clean, although the hotel overall us a little tired. The breakfast was very good and staff pleasant enough but did not make many efforts to interact as in some hotels if similar standard. Whilst the walkways around the pool and foyer, lounges were quite well kept, the paths and steps leading to the rooms carry the grime and petrified chewing gum stains of many years of neglect. The pool is well maintained and refreshing after a day out. Overall so so and perhaps expensive given the standard.

Stayed March 2014, travelled as a couple
Helpful?
Thank Linda B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deevana_Patong, Executive Assistant Manager at Deevana Patong Resort & Spa, responded to this review, 1 April 2014
Dear Linda B,

Greetings from Deevana Patong Resort & Spa

We would like to thank you for sharing your feedback during your stay at Deevana Patong Resort and Spa.

Glad to know that you appreciated our staff response on upgrading to a new room facing to pool view after acknowledgement your concerns, also liked to know that you were happy with upgraded room, breakfast, and staff.

My apologies for your disappointment about the garden view room did not meet to your expectation, We have addressed this issue to concerned department during the meeting. The preventive maintenance plan has been set up and already started in garden wing zone, which is expected to complete by October 2014.

Your feedback is extremely valuable to us as it helps us improve the quality of our service and facilities to better meet your needs.

I hope we will have the pleasure of welcoming you again soon in Deevana Patong Resort & Spa.

Kind regards,

Thipwimon Chatchavansilachai
Executive Assistant Manager

'Reward Your Journey"
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 22 March 2014

The overall service was very good. Breakfast was very good with variety. The staff was polite and helpfull in general. The cats didn't bother me, you just have to do what have been told, don't feed them. My room was good just had 1/2 days with a strange/bad smell in the toilet but nothIng that you can't handle. The private pool was ok Dispite that don't have any privacy . Good location, I would stay again if I came back to Phuket. Thank you for the hospitality
Best regards
Hugo Raposo

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hugorap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deevana_Patong, Executive Assistant Manager at Deevana Patong Resort & Spa, responded to this review, 30 March 2014
Dear Hugorap,

Greetings from Deevana Patong Resort & Spa and thank you for the feedback.

We are pleased to note that you liked the hotel and facilities, location and the customer service.

Our location is our advantage as it allows the guests to enjoy the peace and quiet yet the hustle bustle of Patong is not far away. A lot of our guests avail the complimentary shuttle bus when they feel the need for action.

We are thankful for your acknowledgement of our service. Our staff is trained to provide exceptional service to our guests by delivering service with a touch of the warm Thai smile.

I apologize about the smell that you experienced during your stay with us and would like to assure you that we have already identified the problem and are taking steps to counter this issue.

All of us at Deevana Patong Resort & Spa are looking forward to welcoming you back in the future.

Kind regards,

Thipwimon Chatchavansilachai
Executive Assistant Manager

"Reward Your Journey"
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Deevana Patong Resort & Spa

Property: Deevana Patong Resort & Spa
Address: 43/2 Raj-U Thid 200 Pee Road, Patong, Kathu, Phuket 83150, Thailand
Region: Thailand > Phuket > Kathu > Patong
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#5 Top resorts Hotel in Patong
#8 Spa Hotel in Patong
#20 Romantic Hotel in Patong
#20 Family Hotel in Patong
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Deevana Patong Resort & Spa 3.5*
Number of rooms: 225
Official Description (provided by the hotel):
Deevana Patong Resort And Spa locates 200 metre from Patong Beach whilst has never been effected by tsunami and has been operating as usual. ... more   less 
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Also Known As:
Deevana Patong Hotel Patong
Deevana Patong Resort And Spa
Deevana Patong Resort & Spa Phuket

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