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Deevana Patong Resort & Spa
Ranked #17 of 321 Hotels in Patong
Hangzhou, China
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“good”
Reviewed 23 June 2014

We booked 4 nights here from 30th May. I booked it online. It could be reserved rooms according to our request when we arrived. It nearby the Patong beach and market, and breakfast is delicious, but the free wifi should be entered the login ID and password every time. Overall, it can be satisfied for us, we will book here again when we come here next time.

Room Tip: I like to choose Superior Garden Wing. Because I can be with my friends sit outdoor, and we can talk...
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  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JIEYING Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (522)
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English first
New South Wales, Australia
Level Contributor
80 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 23 June 2014 via mobile

My son chose this property as the place for us to meet up and start our 3-generation Thailand holiday. He'd been there before. What a lovely property. I travelled alone on this my first visit to Phuket, so was glad to take advantage of the hotel's included airport transfer and breakfasts. Spacious room in the garden wing. A hard bed but I believe that's common in Thailand. 2 beautiful pools, friendly and helpful staff, tasty breakfast. A short walk to the beach, shops, restaurants and bars. We also ate inhouse at the Balcony Cafe as we had 2 vouchers to use there. Delicious food, well presented and good value even if one was paying. I wouldn't rush back to Patong as there are other areas of Phuket which appeal more as a destination, but I'd probably spend a few days at Deevana to start or end my Phuket holiday.

Stayed June 2014
Helpful?
1 Thank Louise B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brighton
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 23 June 2014 via mobile

We booked this as a little holiday within our backpacking travels to catch up on some comfort and to be able to have a pool and what a decision it was! We booked in advance but got this ridiculously cheap (on par with most of the hostels we had been staying in) and it was worth every penny. Service is great here and rooms are spacious with a mini fridge to keep items cold. We stayed in the garden wing and it was very peaceful and right by the pool which was very welcome to us! The pool was so warm and very clean with a bar on site or there was a swim up bar at the other pool closer to reception. There are a lot of cats on site but this wasn't an issue as most are asleep. On site restaraunt offered affordable Thai meals and a little pricier western food but there are plenty of local places nearby if you are on more of a budget.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CameronMilby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nowra Nsw AUSTRALIA
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 June 2014

We had a 10day stay in a spa deluxe room! Was disappointed that the spa didn't get hot at all. I wish the restuarant had more of a variety of food for lunch & dinner. But overall had an amazing trip. The location was perfect for what we wanted to do.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rsmamo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 14 June 2014 via mobile

We booked 9 nights here from 2nd June all inclusive...or not as the case may be. We paid for the above package and when we arrived were informed the all inclusive package included 2 bottles of water in the room daily and rice, noodle or meat for lunch and dinner. Very disappointed and not prepared financially for food as we had booked all inclusive! Wasnt until we went for our first dinner where we mentioned we were all inclusive where we had the menus snatched away and provided with a piece of A4 paper with our rice, noodle and meat selection which we were only allowed one of and the portions were no bigger than a starter. Also at the pool bar mentioned we were all inclusive and then that evening a bill was brought to our room. On meeting with the manager we had to call who we booked with back in the UK to confirm what all inclusive was as they dont do that! So i also have a large phone bill now! The booking agency confirmed the hotel are in the wrong and arw working on a refund. On checking again online you can still book all inclisive packages like we did at a greater price but really for nothing more. Not happy but enjoyed holiday anyway just dont want anyone else to be in this upsetting situation. Otherwise hotel lovely, staff friendly. Rooms, pool, location and breakfast good.

Stayed June 2014, travelled as a couple
Helpful?
2 Thank Hannah G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deevana_Patong, Executive Assistant Manager at Deevana Patong Resort & Spa, responded to this review, 17 June 2014
Dear Hannah G,

Greetings from Deevana Patong Resort & Spa

Thank you for your time in sharing your feedback. We apologize for the "All Inclusive Package" that you experienced during your stay. Please accept our sincere apologies for misunderstanding and cause you inconvenience.

Allow me to clarify this point we have already confirmed and sent package inclusive to the agent since the package has been launched. All Inclusive Package does include - accommodation plus daily buffet breakfast, set lunch and set dinner except drinks, two complimentary bottles of water per day (in the room), WI-FI service and daily shuttle bus service to/from hotel-beach-Phuket town.

We are sorry to hear that you are not aware of this information and have not been informed or contacted from your agency before traveling. However, the agent in Thailand has been notified about this issue again and to reassure that this package has been removed from the website.

On the other hand, we are very pleased to note your approval of our facilities, quality of breakfast, rooms, location and friendliness of staff. We do hope you'll consider staying with us again. We would be grateful for the opportunity to regain your confidence in us.

Please do contact us directly should you decide to visit Phuket. Some special offers are available for our returning guests and especially for you. You may contact us at reservations@deevanapatong.com or info@deevanapatong.com.

Thank you very much and all of us look forward to welcoming you back to Deevana Patong Resort & Spa again.

Yours sincerely,
Thipwimon Chatchavansilachai
Executive Assistant Manager

"Reward Your Journey"
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 June 2014

First and foremost, the Patong beach and market is just 5-7 minutes walk away.....and free WiFi in the room and entire area of the hotel. I didn't had to even ask for it that they handed over the login ID and password details!!!!!!!
The entire set up of the property was very nicely made up (though the entrance could have been more appealing)...Clean, serene and fantastic lighting with great swimming pool with bar to chill out
The rooms were very comfortable with spacious bathroom and nice balcony and with every essentials that are required.
Sure to get some offers/discounts on well known Orientala spa from the helpdesk at the reception and for in-house spa.
Well honestly I was not too excited about the buffet breakfast options....only egg items were delicious. I would overall not recommend to avail food option from there. There are no of good restaurants at walking distance where you can enjoy good food with lots of variety
1 bad things about the hotel was it was full of cats....which was not cool and hygienic :(

Room Tip: Rooms facing poolside are more recommended. Do not go for rooms with private pool
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Footloose_Debapriya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deevana_Patong, Executive Assistant Manager at Deevana Patong Resort & Spa, responded to this review, 17 June 2014
Dear Footloose_Debap,

Greetings from Deevana Patong Resort & Spa and thank you for your feedback.

We are pleased to note that you liked the hotel, facilities, view and the customer service.

Our location is our advantage as it allows the guests to enjoy the peace and quiet yet the hustle bustle of Patong is not far away. A lot of our guests avail the complimentary shuttle bus when they feel the need for action.

I regret to hear that breakfast is not up to your expectation and would like to assure you that we have already addressed your comment to department concerned for its improvement.

Please do contact us directly should you decide to visit Phuket. Some special offers are available for our returning guests and especially for you. You may contact us at reservations@deevanapatong.com or info@deevanapatong.com

Thank you very much and we look forward to welcoming you back to Deevana Patong Resort & Spa again.

Yours sincerely,
Thipwimon Chatchavansilachai
Executive Assistant Manager

"Reward Your Journey"
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 11 June 2014

Stayed in the Executive Suite Spa room and it was amazing! Clean, spacious and very comfortable. Staff were wonderful - friendly and helpful. Pools beautiful - clear and warm. Location in walking distance to street shopping and Jung Ceylon but a bit away from the noise of main beach road in patong. Better than we expected.

Room Tip: Go for a spa room if they are affordable and available.
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  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Tullie2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deevana_Patong, Executive Assistant Manager at Deevana Patong Resort & Spa, responded to this review, 11 June 2014
Dear Tullie2014,

Greetings from Deevana Patong Resort & Spa

We would like to thank you for choosing to stay with Deevana Patong Resort & Spa during your recent visit to Phuket and for sharing your appreciation with us.

We were delighted to learn that you had an amazing stay with us and particularly value our hotel. Your comments on the service provided by our staff are most gratifying and will be shared with the whole team.

Please do contact us directly should you decide to visit Phuket. Some special offers are available for our returning guests and especially for you. You may contact us at reservations@deevanapatong.com or info@deevanapatong.com

it was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon to the Deevana Patong Resort & Spa.

Yours sincerely,
Thipwimon Chatchavansilachai
Executive Assistant Manager

"Reward Your Journey"
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Deevana Patong Resort & Spa

Property: Deevana Patong Resort & Spa
Address: 43/2 Raj-U Thid 200 Pee Road, Patong, Kathu, Phuket 83150, Thailand
Region: Thailand > Phuket > Kathu > Patong
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#6 Top resorts Hotel in Patong
#11 Spa Hotel in Patong
#20 Romantic Hotel in Patong
#20 Family Hotel in Patong
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Deevana Patong Resort & Spa 3.5*
Number of rooms: 225
Official Description (provided by the hotel):
Deevana Patong Resort And Spa locates 200 metre from Patong Beach whilst has never been effected by tsunami and has been operating as usual. ... more   less 
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Also Known As:
Deevana Patong Hotel Patong
Deevana Patong Resort And Spa
Deevana Patong Resort & Spa Phuket

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