Emails sent prior to arrival were answered promptly and the prearranged airport to hotel transfer was perfect.
The hotel itself is only a couple of months old and spotlessly clean. The rooms have great linens, blackout curtains, self enclosed shower, small fridge and safe. Our two teenagers were very thankful for the fast wifi, it made for quiet evenings in their room.
Breakfast was perfect and the added eggs cooked to order really filled out the offerings.
What really sets the hotel apart is the staff. They are always smiling and ready to greet you whenever you meet them.They went above and beyond to help us out when our morning tour shuttles did not arrive on time, storing our luggage on our last day and even finding a shower for us to use before our shuttle to the airport. An extra thank you to Zaky, the level of service he offered surpassed any 5 start hotel.
The pool was perfect for a cool off at the end of the day and the small gym offered enough for those wanting to workout while on vacation.
It is just down the street from the Hard Rock Cafe and a 15 minute walk from the mall and action of Bangla Road. The beach is around the corner and is about a 5-10 minute walk.
I can only highly recommend to anyone visiting Patong!More