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“Great stay”

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Aspira Prime Patong
Ranked #62 of 327 Hotels in Patong
Certificate of Excellence
Southampton, United Kingdom
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Great stay”
Reviewed 15 January 2014

Arrived to thailand on boxing day and first stop was this hotel. It is relatively new so we were looking forward to the a nice nights rest following our flight. Upon arrival staff were very friendly and took our bags up to the room (theres an elevator).

Great room, massive bed and contemporary bathroom. The shower was difficult to use as water temperature varied a bit but very powerful if wanted which is nice in asia.

Staff were very kind and happy all the time, particularly mam who was very helpful and sweet.

Breakfast is pricey at 300 baht, oh and great movie channel on the tele was a Japanese tv station but showed films in english with Japanese subs, newish films helped with jet lag.

Overall great stay

Room Tip: Get a room out back not front of hotel to avoid all noise
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tommyc855
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_EEPP, General Manager at Aspira Prime Patong, responded to this review, 16 January 2014
Dear Tommyc855,

Thank you very much for your wonderful review on Trip advisor.

It was indeed a pleasure to learn that you have thoroughly enjoyed your stay with us.

Khun Mam is overwhelmed to learn that her efforts have been so well received. Your kind compliments have been passed on to the management and staff of the hotel. In any service industry, special emphasis is placed on staff training and it is always rewarding when guests voice their appreciation.

We hope that it will not be too long before we shall have the pleasure to welcome you back to Eastin Easy Patong your "Home" in Phuket again.

Kind regards,

Ongkarn Wongkamphon
General Manager
Eastin Easy Patong Phuket
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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286 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (56)
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English first
Rabat, Morocco
Level 2 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 12 January 2014

Emails sent prior to arrival were answered promptly and the prearranged airport to hotel transfer was perfect.

The hotel itself is only a couple of months old and spotlessly clean. The rooms have great linens, blackout curtains, self enclosed shower, small fridge and safe. Our two teenagers were very thankful for the fast wifi, it made for quiet evenings in their room.

Breakfast was perfect and the added eggs cooked to order really filled out the offerings.

What really sets the hotel apart is the staff. They are always smiling and ready to greet you whenever you meet them.They went above and beyond to help us out when our morning tour shuttles did not arrive on time, storing our luggage on our last day and even finding a shower for us to use before our shuttle to the airport. An extra thank you to Zaky, the level of service he offered surpassed any 5 start hotel.

The pool was perfect for a cool off at the end of the day and the small gym offered enough for those wanting to workout while on vacation.

It is just down the street from the Hard Rock Cafe and a 15 minute walk from the mall and action of Bangla Road. The beach is around the corner and is about a 5-10 minute walk.

I can only highly recommend to anyone visiting Patong!

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank canadakim28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_EEPP, General Manager at Aspira Prime Patong, responded to this review, 14 January 2014
Dear Canadakim28,

Thank you very much for your great review on Trip Advisor.

We are glad to learn that you and your family have an enjoyable time at Eastin Easy Patong and you were enjoyed our perfect location which can easily connect to many places around Patong area as well as an impeccable service of our service-minded staff.

We look forward to welcome you back to your "Home" in Phuket soon.

Kind regards,

Ongkarn Wongkamphon
General Manager
Eastin Easy Patong Phuket
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Johannesburg
Level 6 Contributor
372 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 261 helpful votes
Reviewed 30 December 2013 via mobile

t's rated as a 3-star hotel and we paid a 3-star very good price for the room. As it was an Eastin Easy hotel I knew they would have higher standards than other Patong 3-star hotels so I booked this new hotel without thinking but after days of looking at very high priced 4 & 5 star hotels. And Eastin Easy did not let me down.
- STAFF: The staff were amazing. Always polite, opening main entrance door whenever they around, the reception manned 24hrs, including maintenance help. If there is anything you want just reasonably ask the reception staff and they will try their best.
- BREAKFAST: This was just perfect for 3-star and with the bonus being the egg station which even Holiday Inn Express does not have. They serve the tea and coffee at your table like a 4-star hotel should.
- RESTAURANT: they have onsite restaurant for lunch and dinner which is a bonus for 3-star hotels and the prices are reasonable. Food was good.
- LOCATION: 10min walk to beach and maybe 15min+ walk to Jungceloen Mall and Bangla Road. Quieter side of town as there is no late night life which is Good for resting after a long Phuket day or after late night out. Surrounding area also have selection of eating and massage places.
- ROOMS: all rooms are same design and size. It's not big and not small. Making it just the right size. There is enough space for luggage bags for two+. Bed is traditionally firm like nearly everywhere else in Thailand. Lighting is excellent. Plug points are bed side too. Balcony allows for nice breeze. Aircon is split unit so it brings in fresh air rather than recirculating stale air. Pillows were awesome with a soft and a medium per person. If you want more just ask the friendly reception staff. I also have to mention that sound from passage way comes into the room but it does not disturb any sleep but can be amusing to hear. Do not worry, Sound from room does not get into passage way.
- BATHROOM: okay, with the large bed something had to be smaller. So the bathroom is perfect size. For big guys when entering shower might be a tight squeeze. But I managed it well as I cannot flaw anything else. Water pressure is good but takes few minutes to warm and build up. Knowing this made our stay better as its a small sacrifice for a very near perfect stay.
- MANAGEMENT: Very friendly and attentive to email communications. They do a good job running the hotel and keep the staff in-line and motivated. Well done.
- FACILITIES: pool is perfect for a nice cool down. And Gym room is small but caters well too with weights and water cooler. Staff do not push any travel deals as there are travel desks nearby on street. TV Channels are limited for English but many other languages are also catered for. No parking I guess as there would be no space.

Overall this has been our best experienced stays in Patong even when comparing other 3 or 4 or 5 star hotels we stayed at. I always mention that if the staff attitude is good then it will be a great hotel but I also learned that the guests with right attitude will surely have an awesome experience too. I will surely come back to Eastin Easy for my next visit. I also stayed at the Eastin Grand (5-star) hotel in Bangkok twice and you can see that Eastin strives to always be better at trying to please their customers.

Thank you Eastin Easy. All the best with an already successful start !!!

Stayed December 2013, travelled as a couple
Helpful?
1 Thank pt2pt3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_EEPP, General Manager at Aspira Prime Patong, responded to this review, 31 December 2013
Dear pt2pt3,

Thank you very much for your excellent review on Trip Advisor.

It is our great pleasure to meet our true fan of The Eastin on Trip Advisor. We are glad that you had an amazing experience while staying with us and will definitely share your superb comment among our team here accordingly. As people always said "in any service industry, special emphasis is placed on staff training and it is always rewarding when guests voice their appreciation."

We are looking forward already to welcome you back on your next trip to Thailand and to your home in Phuket !!

Kind regards,

Ongkarn Wongkamphon
General Manager
Eastin Easy Patong Phuket
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Narita, Japan
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 27 December 2013

Apart from the small swimming pool this place is perfect. Amazing rooms well decorated the staffs were ok the food was alright but like many says deserves a 4 star. Brilliant Hotel, almost perfect, perfect fluffy bed.

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jimmykay999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_EEPP, General Manager at Aspira Prime Patong, responded to this review, 28 December 2013
Dear Jimmykay999,

Thank you very much for your positive review on Trip Advisor.

We are pleased to hear that you had a great time at Eastin Easy Patong and loved our room decoration and our "fluffy bed" here.

Again, thank you for taking the time and writing about experience and I looking forward to welcome you back to your home in Phuket

Kind regards,

Ongkarn Wongkamphon (Mr)
General Manager
Eastin Easy Patong Phuket
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 11 December 2013

Me and my partner stayed at this hotel for 10 days in patong, phuket after spending 5 days in a 5 star hotel in bangkok. We were immediately surprised by the staffs kind, welcoming nature. They truly make up the hotel! Not only is their entire staff so lovely, the hotel itself is clean, furniture brand new, great views from balcony and its also minutes walking distance to both beach and shopping! We hired a taxi only three times our entire stay there, they were from and to the airport! And also a late night trip home from the weekend markets. U will absolutely enjoy ur stay at this hotel, nice pool, nice gym, has a lift, and ur room is cleaned so Quickly every morning! Hotel is surrounded by massage parlours, market shopping, family marts, eating restaurants and beach!!

Just an example of how generous and kind the staff are at this hotel-
- our internet kept asking us to sign in like every 2 minutes, as soon as we told the manager at reception, he immediately got on the phone to fix the problem and gave us his own personal Login details for the mean time.

- our aircon started to drip abit, they immediately offered us a new room (however we decided to stay in our room as it was being fixed in the morning anyway, and we were impressed with how they handled the situation)

- we came to breakfast just as they were packing away the buffet breakfast, but this however did not affect the kitchen staff, the immediately offered us a menu and told us to pick something from the menu they would cook it for us nd we wouldn't be charged extra :)

Overall, staff truely makes ur stay so nice and refreshing, they joke around with u and have genuine conversations with u and also give good recommendations for where to eat and what to see!

Great people, great hotel, pillows are so comfy! Will definitely be staying here our next visit! Do yourself a favour and book here also! So cheap but amazing hotel u will love.
See you guys soon!

Hilary and Raff

Room Tip: All rooms are the same in terms of size, quality and facilities! Pool view room is nice, however I...
See more room tips
  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Hilary J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_EEPP, General Manager at Aspira Prime Patong, responded to this review, 11 December 2013
Dear Hilary,

Thank you very much for your fantastic review on Trip advisor following your recent stay at Eastin Easy Patong Phuket. It was a great pleasure to learn that you have so much enjoyed your stay with us.

Every company is the sum of total of the individuals who work together to make it a success. At Eastin Easy Patong, we were fortunate to count many fine individuals (such as Khun Zaky, our Front Office Manager and many of his colleagues) amongst our team. I shall enjoy passing your kind compliments to the team accordingly. It is highly motivating for the staff to know that their efforts are appreciated.

We look forward to the pleasure of welcoming you back to your home in Phuket in the near future.

Kind regards

ongkarn wongkamphon (Mr)
General Manager
Eastin Easy Patong Phuket
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangkok, Thailand
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 8 December 2013

You will be blown away by this property - mainly in terms of location, cleanliness and small touches that go beyond its current classification of 3 star (making it more closer to 4 stars in my opinion). Great small touches include - a comfortable pool and gym area, great shower pressure (Grohe), universal plugs at the work desk, good selection of TV channels, pillows of a high quality and overall spotlessly clean!

Highly recommended, right in the heart of Patong and shopping and restaurant area, minutes walk to Patong beach and warm friendly staff. Restaurant menu is also nicely laid out and covers all Western and Thai favourites.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Peter L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_EEPP, General Manager at Aspira Prime Patong, responded to this review, 9 December 2013
Dear Peter,

First of all thank you for taking the time and sharing your recent experience, I am delighted to read your lovely comments and will definitively share them with the rest of the team.

Once again thank you for your review and I do hope to welcome you back soon in your home in Phuket.

Kind regards,

Ongkarn Wongkamphon (Mr)
General Manager
Eastin Easy Patong Phuket
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cleveland, Ohio
Level 3 Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 30 November 2013

We struggled in finding a nice and inexpensive hotel somewhere around the Patong area until my husband struck gold in Eastin Easy. A brand new hotel and a great place to stay for those travelling by family, friends, couple or even solo. There are nice local restaurants, decent spa/massage parlors, atm/money changer, convenience store and taxi stand around the vicinity. It is a 10-15 minute walk to Bangla road where the party is always just getting started, it is relatively safe walking around town. It is a 5 minute walk to the beach if you prefer a more laid back type of relaxation. The hotel services were phenomenal! It is ranked as a 3 star hotel but if only they made the room a little bit bigger, it can be categorized as a 5 star hotel. Very quiet and immaculately clean guest rooms. Their Front desk staffs, Zacky, Ging, Ray and Mam, the restaurant Chef, Sun and server/host Kid are very friendly and helpful. This hotel is like your "Home away from home" They made our vacation worthwhile and enjoyable. We truly had a memorable stay while we were in Phuket. We are definitely coming back on this hotel for our next trip.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Clareg27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_EEPP, General Manager at Aspira Prime Patong, responded to this review, 2 December 2013
Dear Clareg27,

Thank you very much for your wonderful review in Trip advisor. It was indeed a pleasure to learn that you have thoroughly enjoyed your stay with us.

Your kind compliments have been passed on to the management and staff of the hotel. In any service industry, special emphasis is placed on staff training and it is always rewarding when guests voice their appreciation.

Once again, thank you for sharing your experience with us. We hope that it will not be too long before we shall have the pleasure to welcome you back to Eastin Easy Patong Phuket.

Kind regards,

Ongkarn Wongkamphon
General Manager
Eastin Easy Patong Phuket
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Aspira Prime Patong

Property: Aspira Prime Patong
Address: 222 Ratuthit Songroipi Road | Phuket, Patong, Kathu, Phuket 83150, Thailand (Formerly Eastin Easy Patong Phuket)
Region: Thailand > Phuket > Kathu > Patong
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
Ranked #62 of 327 Hotels in Patong
Price Range (Based on Average Rates): £
Hotel Class:3 star — Aspira Prime Patong 3*
Number of rooms: 55
Official Description (provided by the hotel):
Aspira Prime Patong Phuket is ideally located on Ratuthit Songroipi Road, Patong Kathu, 5 minutes walk to Patong Beach/ 10 minutes walk to Jangceylon Shopping Mall, and designed in a modern contemporary style with comfortable facilities and functional space. Our new 3 star Hotel features 55 superior rooms in Patong. We provide full services and amenities. Other facilities include an outdoor swimming pool on the ground floor adjacent to the fully equipped gym. A restaurant with an incorporated retail element will be on the second floor, serving breakfast, lunch and dinner. Our 3 star Hotel is conveniently located in Patong and very close to the enticing restaurants and vibrant night life of Phuket. It is only 30 mins from Phuket International Airport. ... more   less 
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Also Known As:
Aspira Prime Patong Phuket

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