The hotel has an airport pickup service for 500 Baht (or you can take the Airport Bus into Phuket town for 85 Baht and then the public bus to Patong Beach for 25 Baht more. The hotel is located on Nanai road, which is about 1 km East of the road the that the public bus comes into town on. Although the hotel is about 1.5km from the beach, it runs a free shuttle every 2 hours from 8am until midnight. Although the resort looks nice in the photos, it is quite a bit more run down that the photos would indicate. Also, although the hillside bungalows look nice, the inside of the all the rooms at this resort are more along the lines of what you could get a similar Guesthouse room for in the 300 - 400 Baht range (except for the pool & restaurant, which are nice if you are inclined to use them). Front desk reception was very welcoming at time of check-in but less so afterwards. The ac in our first 2 rooms didn't work at all but the front desk told us that we "shouldn't expect the ac to work here like it does at home". When they moved us to the third room without functioning ac, I really raised a stink because the compressor was clearly not even running. They sent a maintenance man up with a tank of refrigerant and a set of gauges but as soon as he looked at the compressor and heard that it wasn't even running, he went off to get a switch, replaced it and from that point on, the ac worked flawlessly.
Unfortunately, the room also had a dirty bathroom (mildew on the shower curtain & tiny ants everywhere) and the beds had bedbugs in them.
There is a sign at the front desk that there will be a charge of 100 Baht/night for "Lady visitors" who are not registered guests.
Don't change your money at the hotel, as you will get a significantly poorer rate than you can get in town at a moneychanger.
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- Also Known As:
- Royal Crown Hotel And Palm Spa Resort
- Royal Crown Hotel & Palm Patong
- Royal Crown Hotel & Palm Spa Resort Phuket/Patong