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Shanaya Beach Resort & Spa
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Reviews (314)
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All reviewspool access roomnice irish pubpatong beachhotel manageropposite the beachbar streethousekeeping staffhalal foodbangla roadnice poolfew minutes walkhustle bustleenjoyable staychoose this hotelamazing locationfamily suitebottled water
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164 - 169 of 314 reviews
Reviewed 31 May 2014

Firstly the positives; location great, opposite the beach, close to so many restaurants and shops and stalls. 20% off food at Finnegans irish pub, which is next door. Nice pool. Free mini bar. The negatives: Pool is only open 9am till 6.30pm. Our pool access villa had 2 spa jets but they didn't always work. There are 84 rooms but only 15 breakfast tables and only 10 sun lounges. Our sugar and creamer were not replaced once during our 6 night stay. Cockroaches we killed in our villa were still there after cleaning the next day. When we left the card on the bed to advise we did not need clean sheets to save them the washing they didn't make the bed at all. Bed is extremely hard. Pool towels replaced every 3 days. We had one toilet roll at a time and twice I had to go to reception to get one. They don't supply a box of tissues. Breakfast is fairly average, 2 juices, 3 fruits and a selection of hot food but no bacon. Eggs yes, bacon no. Very limited TV choice. Only 3 english speaking channels. Late check out when requested offered at 500 THB per hour!

Room Tip: Pool access villas are considerably dearer but get little sun.
  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank Shirley C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anna S, Менеджер по обслуживанию клиентов at Shanaya Beach Resort & Spa, responded to this reviewResponded 9 June 2014

Thank you for a rest in our hotel Amaya Beach Resort and SPA and for leaving a review. Every opinion about our hotel is very important for us.
AMAYA BEACH RESORT & SPA is a new unique boutique resort with a tropical and natural touch. Hotel opened just few months ago. The resort is conveniently located in the heart of Patong, a short walk from the beach, 10 min. away from Jungceylon shopping center and Soi Bangla Night life.
Amaya Beach Resort & Spa comprises a high level of comfort with 85 rooms, a cozy spa, a swimming pool, a bar and a restaurant for complete relaxation in a natural environment.
There are 4 room types available: Superior rooms, Deluxe rooms, Deluxe pool access rooms, Suites. Rooms has everything you need for a comfortable stay: Cable TV, LCD Television, IDD Telephone, Air Conditioning system, Wireless Internet Service, Refrigerator, Digital safe box, Hair dryer, Luggage rack. In Deluxe and Suite rooms there are Complimentary mini bar, Coffee & Tea facilities, Coffee table and chairs, Bathrobe and slippers.
We apologize if you found the room not as clean enough as it should be by our standard. This is an unusual occurrence, We take your comments very seriously and will ensure your complaints are fed back to the relevant department heads so we can uphold the high standard on which we pride ourselves.
Once again thank you for your recent stay with us and we would love to welcome you again to prove that we can do better and we wish you and your family are all the best.

Thank you and best regards, Anna - manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 May 2014

Unfortunately, we only stayed at Amaya for one night, but we loved it! It was a bit on the expensive side as their standard rooms were all taken but it was worth it,,,,The staff are very professional and helpful. The rooms are modern,tasteful and comfortable. Basically it is an all rounder beautiful, pleasant place to stay at.

  • Stayed: April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank paulasplace2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anna S, Менеджер по обслуживанию клиентов at Shanaya Beach Resort & Spa, responded to this reviewResponded 20 May 2014

Thank you for a rest in our hotel Amaya Beach Resort and SPA and for leaving a review. Every opinion about our hotel is very important for us.
AMAYA BEACH RESORT & SPA is a new unique boutique resort with a tropical and natural touch. Hotel opened just few months ago. The resort is conveniently located in the heart of Patong, a short walk from the beach, 10 min. away from Jungceylon shopping center and Soi Bangla Night life.
Amaya Beach Resort & Spa comprises a high level of comfort with 85 rooms, a cozy spa, a swimming pool, a bar and a restaurant for complete relaxation in a natural environment.
There are 4 room types available: Superior rooms, Deluxe rooms, Deluxe pool access rooms, Suites. Rooms has everything you need for a comfortable stay: Cable TV, LCD Television, IDD Telephone, Air Conditioning system, Wireless Internet Service, Refrigerator, Digital safe box, Hair dryer, Luggage rack. In Deluxe and Suite rooms there are Complimentary mini bar, Coffee & Tea facilities, Coffee table and chairs, Bathrobe and slippers. Thanks for the kind words about our staff. Our team is working to make your stay as comfortable and enjoyable.
We will glad to see you again in Amaya Beach Resort and SPA
Best regards, Anna - manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 May 2014

Amaya is a nice hotel, well located, very near a lot of activities but nice and quiet once you get inside. The rooms were spacious and comfortable. Staff is friendly and they serve a good breakfast in the morning. I would recommend for couples or friends/family stay. Very near the beach and Bangla road.

The pool looks like it is more of a cenerpiece than a functional pool- we were there fora couple days and i don't think we ever saw anyone in the pool.

  • Stayed: May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank AsiaTr0tter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anna S, Менеджер по обслуживанию клиентов at Shanaya Beach Resort & Spa, responded to this reviewResponded 15 May 2014

Thank you for a rest in our hotel Amaya Beach Resort and SPA and for leaving a review. Every opinion about our hotel is very important for us.
AMAYA BEACH RESORT & SPA is a new unique boutique resort with a tropical and natural touch. Hotel opened just few months ago. The resort is conveniently located in the heart of Patong, a short walk from the beach, 10 min. away from Jungceylon shopping center and Soi Bangla Night life.
Amaya Beach Resort & Spa comprises a high level of comfort with 85 rooms, a cozy spa, a swimming pool, a bar and a restaurant for complete relaxation in a natural environment.
There are 4 room types available: Superior rooms, Deluxe rooms, Deluxe pool access rooms, Suites. Rooms has everything you need for a comfortable stay: Cable TV, LCD Television, IDD Telephone, Air Conditioning system, Wireless Internet Service, Refrigerator, Digital safe box, Hair dryer, Luggage rack. In Deluxe and Suite rooms there are Complimentary mini bar, Coffee & Tea facilities, Coffee table and chairs, Bathrobe and slippers. Thanks for the kind words about our staff. Our team is working to make your stay as comfortable and enjoyable.
We will glad to see you again in Amaya Beach Resort and SPA
Best regards, Anna - manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 April 2014

Thank you, was great! Service was great, had a good dinner at the restaurant. The staff was very friendly. We can particularly recommend the hotel. We would love to come back to the resort again. was great!

  • Stayed: March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank Paul K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anna S, Менеджер по обслуживанию клиентов at Shanaya Beach Resort & Spa, responded to this reviewResponded 10 April 2014

Thank you for a rest in our hotel Amaya Beach Resort and SPA and for leaving a review. Every opinion about our hotel is very important for us.
AMAYA BEACH RESORT & SPA is a new unique boutique resort with a tropical and natural touch. Hotel opened just few months ago. The resort is conveniently located in the heart of Patong, a short walk from the beach, 10 min. away from Jungceylon shopping center and Soi Bangla Night life.
Amaya Beach Resort & Spa comprises a high level of comfort with 85 rooms, a cozy spa, a swimming pool, a bar and a restaurant for complete relaxation in a natural environment.
There are 4 room types available: Superior rooms, Deluxe rooms, Deluxe pool access rooms, Suites. Rooms has everything you need for a comfortable stay: Cable TV, LCD Television, IDD Telephone, Air Conditioning system, Wireless Internet Service, Refrigerator, Digital safe box, Hair dryer, Luggage rack. In Deluxe and Suite rooms there are Complimentary mini bar, Coffee & Tea facilities, Coffee table and chairs, Bathrobe and slippers. Thanks for the kind words about our staff. Our team is working to make your stay as comfortable and enjoyable.
We will glad to see you again in Amaya Beach Resort and SPA
Best regards, Anna - manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 February 2014

Very beautiful concept, great location! clean, comfortable room and very friendly staff.
lovely swimming pool! Really made our holiday memorable in every way!
Beach was a minute walk from resort. Good value price in the restaurant and absolutely delicious. The staff goes out of their way to be helpful. Looking forward to our next visit!

  • Stayed: January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
7  Thank Maria S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anna S, Guest Relations Manager at Shanaya Beach Resort & Spa, responded to this reviewResponded 25 February 2014

hank you for a rest in our hotel Amaya Beach Resort and SPA and for leaving a review. Every opinion about our hotel is very important for us.
AMAYA BEACH RESORT & SPA is a new unique boutique resort with a tropical and natural touch. Hotel opened just few months ago. The resort is conveniently located in the heart of Patong, a short walk from the beach, 10 min. away from Jungceylon shopping center and Soi Bangla Night life.
Amaya Beach Resort & Spa comprises a high level of comfort with 85 rooms, a cozy spa, a swimming pool, a bar and a restaurant for complete relaxation in a natural environment.
There are 4 room types available: Superior rooms, Deluxe rooms, Deluxe pool access rooms, Suites. Rooms has everything you need for a comfortable stay: Cable TV, LCD Television, IDD Telephone, Air Conditioning system, Wireless Internet Service, Refrigerator, Digital safe box, Hair dryer, Luggage rack. In Deluxe and Suite rooms there are Complimentary mini bar, Coffee & Tea facilities, Coffee table and chairs, Bathrobe and slippers. Thanks for the kind words about our staff. Our team is working to make your stay as comfortable and enjoyable.
We will glad to see you again in Amaya Beach Resort and SPA
Best regards, Anna - manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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