This hotel was booked for us as a gift. The room booked was a Superior room. Upon check-in the day after the booking was made we were told the Superior room was unavailable..........but we would be upgraded to a Deluxe room, which was very nice. A friend of ours also staying here at the same time also had issues with the room he was given, I think overbooking of rooms is commonplace here. Of the 20 or so hotels we have stayed in, in Thailand and 100 or so throughout South-east Asia, this one also being the most expensive has the worst internet of them all. There is NO internet access in your room.
The pool is nice but could be cleaned a little more often, there were cigarette butts floating. And maybe the addition of vermin management control, we have seen a rat on 3 separate occasions within the pool area.
Breakfast is good, with many choices.
We would stay again if we got a good deal on the room rate.More