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“A Contempory Hotel well located”

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The KEE Resort & Spa
Ranked #28 of 322 Hotels in Patong
Surfers paradise
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“A Contempory Hotel well located”
Reviewed 22 September 2011

My wife and I stayed at The Kee Resort for a week starting 12th September and a very pleasant stay it was to. From the moment we arrived we received cheerful friendly service from the staff. The rooms are very nice and exactly like the photographs on their website and kept spotlessly clean, the beds are firm as is in most of Asia, but not to firm.The rooms are quiet even though close to Bangla Rd, equiped with free Wi Fi and internet through your flat screen TV with inroom safe seperate bath and shower.The swimming pool and swim up bar are great,along with a good list of cocktails and beers (careful though they don't give short measures ha ha) and an absolute MUST is the Rooftop Bar at sunset overlooking the beach with great drinks and very nice and attentive staff one of the highlights of our trip. We have been coming to Patong Beach for over 30years and have stayed at a number of hotels and The Kee Resort is right up there with the best the only negatives we experianced and not a complaint is that their breakfast choices are below par and no change in variety (same food everyday) and while the staff in the restaurant and pool area are excellent they lack organisation ( am an ex food and beverage manager) and after ordering a room sevice meals on two occasions one meal received one night within 15 minutes and was fine hot and tasted fine, the second time we ordered a few nights later the meals took over 30 minutes and were cold and the burger meat burnt (maybe the football match on the TV near the kitchen was the reason) however with what apears to be a proactive General Manager he will speak to his Executive Chef and Maitre 'D and rectify these minor short comings particularly when there are many good cheap restaurants close by.
In Summary a good hotel that could be great with a few minor tweak's.
Would I stay there again and recommend? MOST DEFINITELY.

Room Tip: If a view is important do not book basic room at the moment as overlooking building site
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  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank ericSurfersparadise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kanyapoj C, Public Relations Manager at The KEE Resort & Spa, responded to this review, 19 October 2015
Dear ericSurfersparadise,

We apologize for the delayed response. Thank you for taking the time for providing your feedback while still enjoying your holiday. We are so happy to know you had a good overall stay with us. We will use all of the positive and improvement points to continuously enhance our service standards.

Thank you again for your kind words and I hope it won't be too long before we can welcome you back.

Best Regards,

The KEE Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (437)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Hebrew first
  • Indonesian first
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English first
Mumbai (Bombay), India
Level Contributor
37 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 21 September 2011

The Kee Resort is an awesome place to stay.
The location is amazing. You are walking distance from Bangala street and can go there for all the action in the city.
If you love food you just need to get on Bangala street and walk down the street next to it. You will be amazed at the options.
The hotel pool is also great and the staff is really helpful.
Talk to the staff there to help you with sight seeing options. They will suggest vendors who can get you deals for 50% of the price advertised.
The beach is also walking distance and would suggest walking over to one of the beach joints for breakfast.
If you enjoy sea food try the restaurants outside the hotel.

Room Tip: Ask for a pool facing room if possible
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  • Stayed February 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank jogeshlulla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kanyapoj C, Public Relations Manager at The KEE Resort & Spa, responded to this review, 19 October 2015
Dear jogeshlulla,

We apologize for the delayed response. Thank you for taking the time to rank us highly and for providing your feedback while still enjoying your holiday. We are so happy to know you had a great stay. We really appreciate your vote of confidence in our Resort and in the team of talent who make everything happen the way it does. We will use all of the positive and improvement points to continuously enhance our service standards.

Thank you again for your kind words and I hope it won't be too long before we can welcome you back.

Best Regards,

The KEE Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Colombo, Sri Lanka
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 20 September 2011

Choosing a Hotel on the net is never easy, But this was a huge surprise. Not only was it a bargain, It was a full service hotel with a budget price tag, smack bang in the middle of Patong Beach. The roof top bar is very much a place to chill out, However i would ask the bar tender to show you how he mixes the drinks, as they were watered down.
Overall the rooms are nice and fully equipped. with a bathroom to sleep in. Our stay in Phuket was even more special with our choice of hotel.

Room Tip: Pool access rooms are the best buys as you can use the pool 24hours.
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  • Stayed February 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Julsediaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kanyapoj C, Public Relations Manager at The KEE Resort & Spa, responded to this review, 19 October 2015
Dear Julsediaz,

We apologize for the delayed response. Thank you for taking the time to rank us highly and for providing your feedback while still enjoying your holiday. We are so happy to know you had a great stay. We really appreciate your vote of confidence in our Resort and in the team of talent who make everything happen the way it does. We will use all of the positive and improvement points to continuously enhance our service standards.

Thank you again for your kind words and I hope it won't be too long before we can welcome you back.

Best Regards,

The KEE Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
30 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
Reviewed 17 September 2011

The Kee is situated inside a crowded street of Patong Beach.

When you see a big banana sign board and The Kee (with the big red "K") you know you have reached.

We booked Deluxe Pool Access but was told by the staff that the room was out of order. Thus they ask if we agree to take the free upgrade to Honeymoon Suite with personal Jacuzzi and breakfast. We agree to it and were shown to our room.

The room were nicely decorated with used of romantic colors like pink, blue, yellow and red. (let my pictures do the talking =)

The room temperature can be adjusted to 18deg, I like the seemingly touched panel to On/Off the lights around the room.

The Jacuzzi were rather disappointing, the engine beneath it were roaring with a loud sound till the extend that we had to Off it.

The shower adopts an open concert whereby your partner can watch you shower while she is sitting on the sofa watching the TV.

Internet TV is provided together with very limited channels. You navigate the internet TV using their wireless keyboard. The wireless keyboard cause a couple of problems for us, I had to ring their technician up twice, Initially they change the battery, then they change the keyboard and in the end the problem was perhaps due to the TV being too close to the wall bracket. After pulling the TV out alittle, the sensitivity was much better.

Bed was king size and very comfortable. Do take note that no toothbrush and toothpaste were provided.

The Kee's swimming pool were awesome, we were disappointed that the Deluxe Pool Access room were not available to us. We would have preferred the pool access room as compared to the Honeymoon Suite. The bar is nicely situated in the middle of the swimming pool.

Breakfast selection were casual with the usual bread, eggs, fried rice, noodles, bacon, cereals and fruits.

The Kee has its own rooftop bar and Spa which we didn't patronize. There is a plaza also named The Kee Plaza connected to The Kee Resort. One would expect the prices to be on the high side, I would rather go Jungceylon Complex which is a 5mins walk from The Kee.

Close to night time, you will see the locals setting up their stores into the narrow street of The Kee.

The next time I would hope to stay at the deluxe pool access room instead.

Room Tip: Honeymoon suite for private Jacuzzi
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  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Rooms
    • Service
Helpful?
1 Thank Mango_Field
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kanyapoj C, Public Relations Manager at The KEE Resort & Spa, responded to this review, 19 October 2015
Dear Mango_Field,

We apologize for the delayed response. Thank you for taking the time for providing your feedback while still enjoying your holiday. We are so happy to know you had a good overall stay with us. We will use all of the positive and improvement points to continuously enhance our service standards.

Thank you again for your kind words and I hope it won't be too long before we can welcome you back.

Best Regards,

The KEE Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Surfers Paradise, Australia
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 September 2011

My Husband & I thoroughly enjoyed our stay at The Kee Resort & Spa. We could not fault any of our experience from service to facilities. We definately recommend staying in a Seaview Suite. The Resort's location is excellent and only a block stroll to Patong Beach, Bangla Road, Shopping, Dining and Bars.
Thank you again The Kee Resort & Spa and a special mention goes to Kob (Front Office), Bao (Concierge) & Rot (Restaurant) for your fantastic hospitality. Nicolette and Ashley will see you next year!

  • Stayed August 2011, travelled as a couple
    • Value
    • Location
    • Rooms
    • Service
Helpful?
4 Thank Nicolette S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kanyapoj C, Public Relations Manager at The KEE Resort & Spa, responded to this review, 19 October 2015
Dear Nicolette S,


We apologize for the delayed response. Thank you for taking the time to rank us highly and for providing your feedback while still enjoying your holiday. We are so happy to know you had a great stay. We really appreciate your vote of confidence in our Resort and in the team of talent who make everything happen the way it does. We will use all of the positive and improvement points to continuously enhance our service standards.

Thank you again for your kind words and I hope it won't be too long before we can welcome you back.

Best Regards,

The KEE Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seoul
1 review
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 14 September 2011

I usually don't bother with writing reviews especially if I don't have anything good to say, but this time, I feel that I need to WARN those of you who are thinking about staying at this establishment. The location is good...and that is it...the end. The service...terrible. If you do decide to stay at this place....

MAKE VERY SURE THE ROOM YOU RESERVED IS AVAILABLE WHEN YOU GET THERE...(ours wasn't...due to "systems failure" --> BS....I had reserved and paid for the pool access room for 2 nights ... perhaps 2~3 weeks in advance but could stay for only 1 night because they had obviously given it to someone else and to think that I even called and confirmed my reservation!!!Grrr!!!)

and....

ABSOLUTELY CHECK THAT ALL ITEMS THAT NEED TO BE IN THE ROOM ARE IN THE ROOM BEFORE YOU CHECK-IN...ie. COUNT HOW MANY TOWELS THERE ARE, FIND OUT WHAT BEVERAGES, FOODS SHOULD BE IN THE MINIBAR AND MAKE SURE EVERYTHING IS THERE...(they tried to charge us for drinks we didn't know existed!!!)

I have read reviews regarding how bad this place is and now that I've been there...I regret that I didn't heed their advice...Don't make the mistake that I made...
Too many things to worry about in my opinion...
I would go somewhere else and save myself the trouble.

  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Rooms
    • Service
Helpful?
19 Thank 7alan7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HM_TheKee, Manager at The KEE Resort & Spa, responded to this review, 15 September 2011
Dear Sirs/Madam,

Regarding to your comment to this trip advisor, I feels sorry that you disappointed with our services which below your expected. In additional, we, the management would like to thank you for your time feedback. We took seriously improve of both system links with client and hotel for more friendly connecting. I quite confident that so far we can fix the communication link in order.

With my best regards,
Somchai Suwannagate
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jakarta, Indonesia
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 14 September 2011

Special thanks to front desk staff Ms. Ai who had given us a free upgrade to Honeymoon Suite which we originally booked a Plaza Room. We were also given a free excellent foot massage for 30 minutes when we checked-in.

Strategic location. Soi Dragon in just in front of the lobby. Two minutes walk to Bangla Rd or to Patong beach. Ideal place to stay if you are into nightlife and Patong beach.

Staffs are helpful and friendly. Room is clean, design is fantastic. Free wi-fi inside the hotel. Two beers and two sodas daily for free inside the fridge. One concern from the Honeymoon Suite is that there is no view from our window, only walls and trees.

  • Stayed August 2011, travelled as a couple
    • Value
    • Location
    • Rooms
    • Service
Helpful?
2 Thank bwibowo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kanyapoj C, Public Relations Manager at The KEE Resort & Spa, responded to this review, 19 October 2015
Dear bwibowo,


We apologize for the delayed response. Thank you for taking the time to rank us highly and for providing your feedback while still enjoying your holiday. We are so happy to know you had a great stay. We really appreciate your vote of confidence in our Resort and in the team of talent who make everything happen the way it does. We will use all of the positive and improvement points to continuously enhance our service standards.

Thank you again for your kind words and I hope it won't be too long before we can welcome you back.

Best Regards,

The KEE Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The KEE Resort & Spa

Property: The KEE Resort & Spa
Address: 152/1 Thaveewong Rd., Patong, Kathu, Phuket 83150, Thailand
Region: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#17 Spa Hotel in Patong
#19 Luxury Hotel in Patong
#26 Family Hotel in Patong
#33 Romantic Hotel in Patong
Price Range (Based on Average Rates): £
Hotel Class:4 star — The KEE Resort & Spa 4*
Number of rooms: 244
Official Description (provided by the hotel):
A spectacular hotel and plaza complex, offers a quiet oasis of tranquility and luxury in the heart of the world-renowned Patong Beach. Contrasts in Patong can be as different as day and night, but The KEE Resort offers the perfect blend of convenience and connection with superb facilities and an unmatched location. Utilizing state-of-the-art technology throughout to ensure peace of mind, the hotel's 244 stunningly modern rooms, suites are unlike any other found on the island. The KEE Resort is sure to offer the perfect holiday whatever your needs. ... more   less 
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Also Known As:
The Kee Hotel Patong
The Kee Resort And Spa
The KEE Resort & Spa Phuket/Patong

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