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“sensational”

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The KEE Resort & Spa
Ranked #28 of 319 Hotels in Patong
jakarta
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“sensational”
5 of 5 bubbles Reviewed 21 May 2012

Sensational is the exact word for this hotel, from location, services, food, hospitality, etc. If you are planning to go to Phatong Beach Phuket, you must stay in this hotel.

Room Tip: room with the beach view is the best
See more room tips
  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank muharram435
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kanyapoj C, Public Relations Manager at The KEE Resort & Spa, responded to this review, 20 October 2015
Dera muharram435,


We apologize for the delayed response. Thank you for taking the time to rank us highly and for providing your feedback while still enjoying your holiday. We are so happy to know you had a great stay. We really appreciate your vote of confidence in our Resort and in the team of talent who make everything happen the way it does. We will use all of the positive and improvement points to continuously enhance our service standards.

Thank you again for your kind words and I hope it won't be too long before we can welcome you back.

Best Regards,

The KEE Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,527 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (429)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 20 May 2012 via mobile

I stayed here 28april for 7 nights, I was with a group of 10. The hotel was nice enough with a nice pool and lovely sky lounge. Food at the hotel was ok but much better at restaurants on the streets of patong. The spa was beautiful and so were the ladies that worked there. We enjoyed the location as it was just off Bangla road and perfect for the night life. I do not recommend for older clients as it can get a bit noisy especially with the pool access rooms. English from the front desk was terrible and very tiring it spoilt the holiday a bit as everything was hard work and took 3 times as long as it should have. I am a travel agent in west Australia and I sell a lot of Phuket I will not recommend this hotel until English speaking and understanding is sorted. Holidays are meant to be relaxing not spent getting annoyed . Upon check out front desk tried to charge us twice for room expenses even though we had a receipt that was stamped PAID and signed by one of the staff.

Reccommendations for phi phi island trip. Absolutely stunning try to get on a boat where there's no more than 30ppl the less ppl the better, it enhances the trip. It will cost a bit more but it certainly worth it. If you are traveling with 10 ppl or more it's quite easy to get a boat to urselves. We booked it online once we arrived.

Spash jungle water park was ok but do not pre purchase tickets do it once u get there, not worth the Hassell. English once again is incredibly poor and they are very slow at doing things as well as no aknowledgement.

Sunset dinner on the junk boat was very pretty but food was stone cold so not something I would do again or recommend until this is sorted.

Fantasea was excellent I really enjoyed the show but the food was very average I would recommend to just get the ticket for the show itself.

Shooting range and go karting was good fun.

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Hazzy89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kee M, Public Relations Manager at The KEE Resort & Spa, responded to this review, 20 October 2015
Dear Hazzy89

Thank you very much for taking the time and writing about your stay with the Kee Resort & Spa Patong. We apologize for the delayed response.

I am sorry to hear that our resort was not able to fulfill all of your expectations. All of the constructive feedback you've pointed out we can surely use them to improved and maintain high standard of quality. We appreciate the feedback very much. Thank you once again for taking the time to write your review. We hope that we would get a chance to make it up to you on your next stay in Phuket.

Best Regards,

The Kee Resort Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 19 May 2012 via mobile

Stayed with my wife for 8nights mid May this year and enjoyed it.Lovely clean room,good pool and pool bar,enjoyed the roof top bar but there was a lack of atmosphere and few customers maybe the price of drink a little expensive.The breakfast was a buffet,good choice but did attract swarms of bees around the honey and jam area.Would stay here again.

Stayed May 2012, travelled as a couple
Helpful?
1 Thank happyirishman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kanyapoj C, Public Relations Manager at The KEE Resort & Spa, responded to this review, 20 October 2015
Dear happyirishman,

We apologize for the delayed response. Thank you for taking the time for providing your feedback while still enjoying your holiday. We are so happy to know you had a good overall stay with us. We will use all of the positive and improvement points to continuously enhance our service standards.

Thank you again for your kind words and I hope it won't be too long before we can welcome you back.

Best Regards,

The KEE Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Holland Village, null, Singapore
1 review
4 of 5 bubbles Reviewed 15 May 2012

Excellent room interior, great customer service, friendly hotel personnel, good food and love the pool with bar!

  • Stayed April 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mark H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kanyapoj C, Public Relations Manager at The KEE Resort & Spa, responded to this review, 20 October 2015
Dear Mark H,

We apologize for the delayed response. Thank you for taking the time for providing your feedback while still enjoying your holiday. We are so happy to know you had a good overall stay with us. We will use all of the positive and improvement points to continuously enhance our service standards.

Thank you again for your kind words and I hope it won't be too long before we can welcome you back.

Best Regards,

The KEE Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed 13 May 2012 via mobile

The kee is in a great location but let's itself down in some areas. We found the reception staff to be less than helpful- typically Thai when it was pointed out that the free mini bar and DVD players advertised on the website are non existent. Not their problem-even though these things are available in a lot of competing resorts. We have 2 small children and enjoy some free time when they attend kids club-once again the kee let us down with the advertised kids club little more than an unstaffed room with a few toys. This resort is pretty well designed and could be great and only a few years old but as a frequent traveeler to Thailand I can sense that it is poorly managed and relies on its party central location to get by. Not great for families but the party crowd won't be affected by any of the above ( here money however would be better spent though at the expat or similar for $20 a night)

Stayed May 2012, travelled with family
Helpful?
3 Thank Paul M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kee M, Public Relations Manager at The KEE Resort & Spa, responded to this review, 20 October 2015
Dear Paul M

Thank you very much for taking the time and writing about your stay with the Kee Resort & Spa Patong. We apologize for the delayed response.

I am sorry to hear that our resort was not able to fulfill all of your expectations. All of the constructive feedback you've pointed out we can surely use them to improved and maintain high standard of quality. We appreciate the feedback very much. Thank you once again for taking the time to write your review. We hope that we would get a chance to make it up to you on your next stay in Phuket.

Best Regards,

The Kee Resort Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 11 May 2012 via mobile

If you like to be next door to the night life and accross the road from the beach well this is the place the clubs bars are at your door the beach the accross road room are clean hotel is nice a little pricy for me but I liked the closeness to everything

  • Stayed November 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ElGeCuz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kanyapoj C, Public Relations Manager at The KEE Resort & Spa, responded to this review, 20 October 2015
Dear EIGeCuz,


We apologize for the delayed response. Thank you for taking the time to rank us highly and for providing your feedback while still enjoying your holiday. We are so happy to know you had a great stay. We really appreciate your vote of confidence in our Resort and in the team of talent who make everything happen the way it does. We will use all of the positive and improvement points to continuously enhance our service standards.

Thank you again for your kind words and I hope it won't be too long before we can welcome you back.

Best Regards,

The KEE Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
65 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed 11 May 2012

Stayed here for 9 nights at the end of April till to beginning of march with 2 other friends. On check in hubby and I were upgraded free of charge to a honeymoon suite with spa! Stoked, however no balcony, which was a bit of a downside. Rooms were beautiful and clean and the staff even though the English wasn't great were very accommodating.

The location of the hotel was perfect with the big shopping centre, markets, beaxh, restaurants and nightlife no more then a 5 minute walk away not to mention the fantastic tour desk just to the right when you walk out the hotel to book any tours or transport at competitive prices.

Swim up bar was good but drink prices were quite pricey for what they had, lovely big pool though.

Our favourite part of the stay was the rooftop bar, omg... Amazing amazing views of the ocean and the best cocktails and sunset view in town, nothing else like it and happy hour prices from 530-7pm well worth it and a great dinner menu, we ate/ drank here most nights as the view was spectacular!

Would highly recommend this hotel to anyone staying in patong!!!

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tristan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kanyapoj C, Public Relations Manager at The KEE Resort & Spa, responded to this review, 20 October 2015
Dear Tristan M,

We apologize for the delayed response. Thank you for taking the time for providing your feedback while still enjoying your holiday. We are so happy to know you had a good overall stay with us. We will use all of the positive and improvement points to continuously enhance our service standards.

Thank you again for your kind words and I hope it won't be too long before we can welcome you back.

Best Regards,

The KEE Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The KEE Resort & Spa

Property: The KEE Resort & Spa
Address: 152/1 Thaveewong Rd., Patong, Kathu, Phuket 83150, Thailand
Region: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#18 Spa Hotel in Patong
#19 Luxury Hotel in Patong
#26 Family Hotel in Patong
#33 Romantic Hotel in Patong
Price Range (Based on Average Rates): £
Hotel Class:4 star — The KEE Resort & Spa 4*
Number of rooms: 244
Official Description (provided by the hotel):
A spectacular hotel and plaza complex, offers a quiet oasis of tranquility and luxury in the heart of the world-renowned Patong Beach. Contrasts in Patong can be as different as day and night, but The KEE Resort offers the perfect blend of convenience and connection with superb facilities and an unmatched location. Utilizing state-of-the-art technology throughout to ensure peace of mind, the hotel's 244 stunningly modern rooms, suites are unlike any other found on the island. The KEE Resort is sure to offer the perfect holiday whatever your needs. ... more   less 
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Also Known As:
The Kee Hotel Patong
The Kee Resort And Spa
The KEE Resort & Spa Phuket/Patong

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