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“The place to stay in Patong”

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The KEE Resort & Spa
Ranked #26 of 331 Hotels in Patong
Reviewed 2 July 2014

Couldn't get any more central Patong than this place, and if you need a break from the crazy streets of Patong and Phuket then this is the place, it's like walking into an oasis.

The place is very clean and well kept, pool is great with the bar built in and awesome guys Jae and T working the bar, crazy guys who are real fun.

We had a pool view room which was perfect super quite at night once the pool closes.

Staff can be a little hard to understand and talk too, but we found this the same all over Thailand if speaking occa.

Loved it.

Room Tip: Pool view are super quite and clean, higher has ocean view. Lower are the pool entry if you want tha...
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  • Stayed: June 2014, travelled as a couple
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2  Thank warwickjw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kee M, Public Relations Manager at The KEE Resort & Spa, responded to this reviewResponded 16 October 2015

Dear warwickjw

We apologize for the delayed response. Thank you for taking the time for providing your feedback while still enjoying your holiday. We are so happy to know you had a good overall stay with us. We will use all of the positive and improvement points to continuously enhance our service standards.

Thank you again for your kind words and I hope it won't be too long before we can welcome you back.

Best Regards,

The Kee Resort Management Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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768 - 774 of 1,653 reviews

Reviewed 2 July 2014

My partner and I just spent 10 nights at the Kee for the very first time. We had read the reviews and decided on the Kee and we were so glad we did. From the moment we arrived till the time that we left we were impressed. The location, the Rooms, the Staff, the Food, all were just great. It is maintained very well and is spotless. One night we had a problem with our TV but with 1 call to reception it was fixed within 10 minutes - thats service ! A credit to the management ! We will be back for sure !

Cheers
Paul & Brian

Room Tip: Pool view room was great. Once sliding doors closed cant hear any noise.
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  • Stayed: June 2014, travelled as a couple
    • Value
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    • Cleanliness
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Thank Paul2768
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kee M, Public Relations Manager at The KEE Resort & Spa, responded to this reviewResponded 16 October 2015

Dear Paul2768

We apologize for the delayed response. Thank you for taking the time to rank us highly and for providing your feedback while still enjoying your holiday. We are so happy to know you had a great stay. We really appreciate your vote of confidence in our Resort and in the team of talent who make everything happen the way it does. We will use all of the positive and improvement points to continuously enhance our service standards.

Thank you again for your kind words and I hope it won't be too long before we can welcome you back.

Best Regards,

The Kee Resort Management Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 July 2014

Pros: Stayed here for 2 nights with friends.Location is unbeatable, just right next to Bangla street and Jungceylon (Shopping malls) and many choices of restaurant around this hotel. A hip hotel overall - clean and big room, balcony looking at the pool. It is close to Bangla street of which music is loud, but it didn't bother us as long as we shut the balcony door.

Cons: One thing needs a big improvement is the staff. They are not so friendly and helpful as those of other hotels we stayed in Patong/Phuket. For example, we were sitting at the lobby restaurant and tried to get a staff to take our order, staff was walking around, but we waited for 10 mins before they actually came serve us. Same thing happen on the next day when we had breakfast. No staff will put you at a table until you asked. The place for breakfast is overcrowded and the food selection is so so. They are slow at taking your dishes away. Only one male staff is nice and attentive, but I forgot his name.

Room Tip: Recommend Deluxe Room.
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  • Stayed: June 2014, travelled with friends
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1  Thank thewildthingroar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kee M, Public Relations Manager at The KEE Resort & Spa, responded to this reviewResponded 16 October 2015

Dear aaashley

We apologize for the delayed response. Thank you for taking the time for providing your feedback while still enjoying your holiday. We are so happy to know you had a good overall stay with us. We will use all of the positive and improvement points to continuously enhance our service standards.

Thank you again for your kind words and I hope it won't be too long before we can welcome you back.

Best Regards,

The Kee Resort Management Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 June 2014

Just got back from 8 days in Paradise, our 4th stay at the Kee and again could not fault it. Our party of 16 was looked after from check in to check out. We all loved our Swim up Rooms, Jae and all the boys at the pool bar. Lek with her want more tea..... James at breakfast every morning even though sometimes we were under the weather. Also the cocktail party on the roof was spectacular with good food lots of drinks and a glorious sunset to top it all off. To all the staff from Bellboys, Check In, Resturant, Pool and Cleaning we thank you from the bottom of our heart we will be back as I am sure all our party will as well. Until next time....

  • Stayed: June 2014, travelled with friends
    • Value
    • Location
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    • Cleanliness
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Thank Fiona E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kee M, Public Relations Manager at The KEE Resort & Spa, responded to this reviewResponded 16 October 2015

Dear Fiona E

We apologize for the delayed response. Thank you for taking the time to rank us highly and for providing your feedback while still enjoying your holiday. We are so happy to know you had a great stay. We really appreciate your vote of confidence in our Resort and in the team of talent who make everything happen the way it does. We will use all of the positive and improvement points to continuously enhance our service standards.

Thank you again for your kind words and I hope it won't be too long before we can welcome you back.

Best Regards,

The Kee Resort Management Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 June 2014

I was here in january with my family (spouse, 3months old baby).

Our room was in first floor, and the swiming pool was next to out balcony - in practise, we had an opportunity to go for swiming from out room. - that was really nice!

The staff was really friendly - all the time like thai people are!

Also lunch at the pool (burgers, sandwitches) were really good and cheap. I also recommend to taste freshly made smoothies - nomnom!

The hotel is quied, even it's located next to Bangla road! It was a little bit expensive comparing to prices generally in Thailand but it was worth of it. This was my 20th? visit in Thailand (so i have something to compare) - and on next time, when i visit in Phuket, i will book the same hotel.

Stayed: January 2014, travelled with family
1  Thank Markus V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kee M, Public Relations Manager at The KEE Resort & Spa, responded to this reviewResponded 16 October 2015

Dear Markus V

We apologize for the delayed response. Thank you for taking the time to rank us highly and for providing your feedback while still enjoying your holiday. We are so happy to know you had a great stay. We really appreciate your vote of confidence in our Resort and in the team of talent who make everything happen the way it does. We will use all of the positive and improvement points to continuously enhance our service standards.

Thank you again for your kind words and I hope it won't be too long before we can welcome you back.

Best Regards,

The Kee Resort Management Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 June 2014

Spent 8 nights with my wife and some friends as a mid year break. The Kee lived up to our expectations from all the positive reviews I read. We had a pool room view on the 4th floor which also gave us a view of the beach. Would not recommend the Kee for families with young children as it has a bit of a party atmosphere (loud music and chanting from bar staff and patrons) while the pool bar is open from 11am to 6pm. Once pool bar is closed The Kee then takes on a more laid back atmosphere with great food and live music at either the Kee Kitchen on the bottom level or Roof top Sky Lounge. Jack at the roof top bar did some amazing bar tricks, Mo was also an excellent host and made us feel at home. Jay and Aur at the pool bar was very welcoming and showed us a great time. Also found a good money changer out front of hotel that offered a better rate than most of the others we saw. Can also get laundry done cheaply at clothing store on corner opposite hotel (they are not allowed to advertise). Would certainly return with friends or wife.

Room Tip: Pool room view on 4th floor we found very good. A bit noisy through the day but fine from 6pm onward...
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  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Arron W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kee M, Public Relations Manager at The KEE Resort & Spa, responded to this reviewResponded 16 October 2015

Dear Azza75

We apologize for the delayed response. Thank you for taking the time to rank us highly and for providing your feedback while still enjoying your holiday. We are so happy to know you had a great stay. We really appreciate your vote of confidence in our Resort and in the team of talent who make everything happen the way it does. We will use all of the positive and improvement points to continuously enhance our service standards.

Thank you again for your kind words and I hope it won't be too long before we can welcome you back.

Best Regards,

The Kee Resort Management Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 June 2014 via mobile

Whilst the main foyer was part way being renovating it didn't affect our stay whatsoever. The staff were lovely and more than helpful! We ended up doing a tour on our very last day which meant we had to check out at 8am. The staff ensured that our bags were safe and when we returned late arvo they allowed us to use the gym to shower all ready for our airport transfer. If you get the chance spend one arvo having a drink or nibble at the roof top bar - sunset and view of the bay! We were also lucky enough that the hotel spa had a 50% off all services at the time so we took advantage of a couple massages each! Very professional and relaxing! Would definitely stay here again!

Stayed: June 2014
3  Thank Karley011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kee M, Public Relations Manager at The KEE Resort & Spa, responded to this reviewResponded 16 October 2015

Dear Karley011

We apologize for the delayed response. Thank you for taking the time to rank us highly and for providing your feedback while still enjoying your holiday. We are so happy to know you had a great stay. We really appreciate your vote of confidence in our Resort and in the team of talent who make everything happen the way it does. We will use all of the positive and improvement points to continuously enhance our service standards.

Thank you again for your kind words and I hope it won't be too long before we can welcome you back.

Best Regards,

The Kee Resort Management Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The KEE Resort & Spa

Address: 152/1 Thaveewong Rd., Patong, Kathu, Phuket 83150, Thailand
Region: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#16 Spa Hotel in Patong
#19 Luxury Hotel in Patong
#33 Romantic Hotel in Patong
Price Range: £58 - £233 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The KEE Resort & Spa 4*
Number of rooms: 244
Official Description (provided by the hotel):
A spectacular hotel and plaza complex, offers a quiet oasis of tranquility and luxury in the heart of the world-renowned Patong Beach. Contrasts in Patong can be as different as day and night, but The KEE Resort offers the perfect blend of convenience and connection with superb facilities and an unmatched location. Utilizing state-of-the-art technology throughout to ensure peace of mind, the hotel's 244 stunningly modern rooms, suites are unlike any other found on the island. The KEE Resort is sure to offer the perfect holiday whatever your needs. ... more   less 
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Also Known As:
The Kee Resort And Spa
The Kee Hotel Patong
The KEE Resort & Spa Phuket/Patong

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