We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Annual Trip to Thailand”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
BYD Lofts Boutique Hotel & Serviced Apartments
Ranked #1 of 328 Hotels in Patong
Certificate of Excellence
Reviewed 4 July 2014

Our holiday started the moment we were picked up at the airport, and whisked away in the Mercedes Limousine to our apartment. We were given refreshing cold water when we got in the car. On arrival, check in was quick and with no problems, wonderful and helpful staff took our luggage to our apartment that was spacious, clean, and had everything they said it would. Next morning we went for breakfast, it was plentiful and enough to choose from to satisfy any appetite. We dined in a few times at the restaurant, the food was good and reasonably priced with a great selection of wines. All in all, we spent 29 night at BYD and could not fault them in any way. We will miss Ons welcome as we come home to the apartment, she is so nice and pleasant :-) We will definitely see you next year, cant wait.

Room Tip: Beach facing rooms give you a breeze to help you cool.
  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Bill S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bydlofts, Manager at BYD Lofts Boutique Hotel & Serviced Apartments, responded to this reviewResponded 15 July 2014

Dear Bill S,

Thank you so much for sharing your wonderful feedback on your recent stay with us at the BYD Lofts Boutique Hotel & Serviced Apartments.

We are delighted to read that you had a great time staying with us. We also want to thank you for your wonderful and detailed description of our service.

It is great to know that you will be back very soon for your next trip to Phuket.
We are all looking forward to welcoming you again!

Best regards,

Alex Bressers

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (1,970)
There are newer reviews for BYD Lofts Boutique Hotel & Serviced Apartments
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language
  • More languages

833 - 839 of 1,970 reviews

Reviewed 3 July 2014

Well where do I start?

We stayed here for 4 days at the end of June 2014 and it really was a fab end to our holiday.

Special thank you to Alex for sorting balloons and a lovely cake for my fiancé's 30th Birthday! It was a brilliant surprise.

We came on the ferry from Phi Phi and it was 500thb in a taxi and about 35 minutes. On arrival our bags were taken straight to our room before we had even noticed - very efficient and we were greeted with a cold towel and drinks. Check in took all of 5 minutes and we were shown to our beautiful room - 101! It was a pool room and was gorgeous. White, clean, well decorated with fabulous art work, extremely spacious and there were lots of extras in the bathroom and free coffee pods in the kitchen.

We noticed that as we weren't travelling in peak season a lot of previous hotels didn't provide the same service advertised on their website. This was not the case here. Everything was well maintained and in good order.

Location is great, less than 5 minutes to the beach (we visited but the pools were so nice we stayed at the hotel), 10 minutes to the night life and large shopping centre (Bangla Road) and other restaurants are less than a minute walk. There is also a family mart two minutes away for any extras like sun cream.

There is a wide variety of breakfast and you can even heat your pan au chocolates up in a mini oven that's provided - again, attention to detail. I probably put on several pounds in four days as it was delish, oops!

We had lunch at the soho bar which was lovely, a fresh salad and the pizzas are nice and crispy. Again service was great. We also went here EVERY evening for cocktails before and usually after our meals. They do a happy hour here which was 100thb per cocktail.

The restaurant was really good, we actually went here for my fiance's birthday and the steak was to DIE for. Very good value for money! We also tried their Thai food here and would defintaely recommend that too. We were also asked if we wanted it to be medium or hot which was the only time we got asked this is Thailand, which made it seem much fresher than most places.

A special thank you to X on the front of house / reception. His English was great and he helped us with lots of queries like directions. Also thanks to Justin who was really friendly each night at the soho bar.

Our transport back to the airport was by their Mercedes car which was very comfortable and spacious.

I would recommend this to anyone who appreciates boutique style and extra detail. If we return to Phuket I would not think about staying anywhere else! Thanks BYD

Room Tip: T101 - Pool Room! It is next to the bar but we didn't hear any noise due having a door we were a...
  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Divine101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bydlofts, Manager at BYD Lofts Boutique Hotel & Serviced Apartments, responded to this reviewResponded 11 July 2014

Dear Davina87,

Thank you very much for sharing your wonderful experience at BYD Lofts Boutique Hotel & Serviced Apartments on Tripadvisor.

We are glad to hear that your stay was fabulous! We are also very happy to know that you enjoyed the different services proposed by the hotel. Your kind remarks concerning our staff will be shared with them.

We are looking forward to welcoming you again!

Best regards,

Alex Bressers

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 July 2014

Because of the awesome reviews of this hotel me and my family had a decision to stay in this hotel while we were in Phuket. And I have to admit, the reviews were all lies! Except for the room part, the rooms were very good. Upon arrival in the airport, we were picked up by the hotel's employee in a Mercedes Benz. The employee was very nice and friendly, from there I thought this was going to be a pleasant stay. BUT.... as soon as we got to the hotel and wanted to check in to our room, we were greeted by a grumpy receptionist. No smile, poor English, and lots of attitude. And the more surprising thing was, the one who carried our bags was the female receptionist! As soon as we got into a cramped elevator and headed for our room, the hallway was very small, well at least the room was not a lie. It was big, clean, and very comfortable. But as soon as we asked a question to the lady again, she gave a big frown and answered it quite rudely. About the room, it was big, clean, and good for families. But the balcony on the other hand, it was facing to the street below and some local apartment right in front of you. Be sure to lower the blinds or they might catch you!(TEE-HEE!) The next day in the morning, we had breakfast at the hotel's restaurant. Seeing the variety of food served, you will cry because of the lack of variety. And the waiters at the restaurant gave horrible service. Absolutely no attention to guest, since they were all chatting in the corner. And ants crawling all over the fruits, worst, I think they never change the milk/juices in the dispenser! Oh well, at least when I ordered the egg it came out very satisfying. But I had to suffer the breakfast for 3 darn days!!! Then I checked out the hotel's swimming pool, OMG! IT was tiny! Like a tiny koi pond. I SOULD HAVE NEVER LISTENED TO THE OTHER REVIEWS! and I found what caused their bad moods, turns out that one same staff works for 24-hours each days! How cruel is the owner of this place! I strongly suggest not staying in this hotel. On the fourth day I moved to another hotel, THANK GOD WE MOVED. Overall, the staff are not the faces of this hotel, rooms are great for families and sleeping, breakfast sucks, and reception staff horrible. Staying here will cause you to say: "I wanna go home! I'm AFRAID OF THE GRUMPY LADY!

Room Tip: Better choose another Hotel.
  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
7  Thank christopher b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 July 2014 via mobile

Out of several hotels that i have stayed in phuket. I can say that this is one of the best hotels. The bed is so comfortable and the room are big and clean. It just feel like home. Customer service is excellent. Location of the hotel is good too. Walking distance to the beach and the Main Shopping mall in patong. Bike rental and massage is everywhere around the hotel area. My wife like it alot. Definitely will stay there again for my next trip to phuket.

Stayed: July 2014, travelled as a couple
1  Thank Nazirul N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bydlofts, Manager at BYD Lofts Boutique Hotel & Serviced Apartments, responded to this reviewResponded 10 July 2014

Dear Nazirul N,

Thank you for your 5/5 stars review and and your wonderful compliments concerning the BYD Lofts Boutique Hotel & Serviced Apartment.

We are delighted to hear that you had a wonderful stay with us. We also want to thank you for mentioning our hotel as one of the best in Phuket.

We hope to see you very soon.

Best regards,

Alex Bressers

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 July 2014

These apartments are excellent. Spacious and well maintained. The staff are very friendly and will do anything they can to help you. The restaurant food is excellent and reasonable priced. 5 minute walk to the beach which is beautiful. Would highly recommend staying here.

Room Tip: Any as they are all of a high standard
  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Karen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bydlofts, Manager at BYD Lofts Boutique Hotel & Serviced Apartments, responded to this reviewResponded 10 July 2014

Dear Karen M,

Thank you for sharing your experience and kind recommendation of the hotel to other TripAdvisor travelers.

It is great to hear that you were more than happy staying in our apartments and that you enjoyed our service.

We are looking forward to seeing you again very soon.

Best regards,

Alex Bressers

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 June 2014

It is my 1st time staying at this hotel after reading through reviews of many travellers who have great experience staying there. Staff was friendly and when we reached there, they hung flowers on our necks, gave us glass of cold drink & wet towels to clean our hands at the reception while waiting for our check-in. There was 2 swimming pools. One on the roof top & the other smaller one beside their bar. The hotel is service apartment & can cook in if you want. Great for family with kids & couple going on honeymoon. Walking distance to beach, shopping & massage. Hotel room is quiet & can have good quality sleep if you are light sleeper person.

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank patriciatml
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bydlofts, Manager at BYD Lofts Boutique Hotel & Serviced Apartments, responded to this reviewResponded 8 July 2014

Dear patriciatml,

Thank you for sharing your great experience with us.

We are pleased to hear that you have really enjoyed your first stay at the Byd Lofts Boutique Hotel & Serviced Apartments. The way you describe the hotel, makes us feel proud!

Thank you very much for choosing our Hotel. We hope to see you soon again!

Best regards,

Alex Bressers

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 June 2014

Upon reading the reviews, I decided to stay at his hotel for 3 nights last week. We were picked up by the hotel's Mercedes at the airport. The driver was very nice. I thought this would be a great stay. Unfortunately, when we arrived at the hotel, we were greeted by 2 unfriendly female receptionist. They did not smile at all and seemed annoyed when asked about something.
Then we were escorted to our room by one of the female receptionist, still no smile. We booked a one bedroom apartment. The apartment was modern, nice and very clean. The bathroom was also very nice and clean. However, the windows and the balcony faced directly to the street below, so when you stood at the balcony or the window, people on the street would surely glanced at you. Our room was on the third floor but still very close to the street below. Then the female receptionist left and came back with our luggages. Again, when asked about something, she showed reluctance and annoyance in her face. So stop asking questions. The alleyway from the lift to the rooms was very small. It could only fit one person at a time. I wonder it must be a hassle to carry luggages. Then we went downstair to see the swimming pool. It was a 2x5 m pool. So forget about swimming.
We had breakfast at the hotel's restaurant for 3 days. The food was good but the selection was very limited and the food stayed the same for 3 days. We can't imagine if we stayed longer.
One night at around 9 pm we saw one the female receptionist carrying a guest's luggages. I wonder how long they worked in a day. The long hours must affected their moods.
My conclusion was that this hotel was only good for sleeping. No facility at all, no view, basic breakfast to get by, don't bother sitting at the balcony unless you wanted people on the street below to stare at you.
On check out day, I called the front desk for help with our luggage. Then the same lady came over. I asked her, is there any male employee here? She said, I carry your luggage sir. I said thank you but please I would not asked a lady to carry my luggages. And she smiled, said thank you and left.
I moved to another hotel with stunning view on the beach, very nice room, stunning pool, smiling staffs with a comparable price. Thank you BYD for the experience.

Room Tip: Good luck.
  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
7  Thank SB0306
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Patong
17.6 mi away
Renaissance Phuket Resort & Spa
5.5 mi away
The Chava Resort
The Chava Resort
#1 of 36 in Choeng Thale
494 reviews
0.1 mi away
Nap Patong
Nap Patong
#9 of 328 in Patong
1,688 reviews
Show Prices
Show Prices
Show Prices
0.9 mi away
Grand Mercure Phuket Patong
9.2 mi away
Navatara Phuket Resort
1.3 mi away
Amari Phuket
Amari Phuket
#2 of 328 in Patong
5,903 reviews
Show Prices
Show Prices
Show Prices

Been to BYD Lofts Boutique Hotel & Serviced Apartments? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BYD Lofts Boutique Hotel & Serviced Apartments

Address: Thanon Ratuthit Songroipi Rd | Patong Beach, Patong, Kathu, Phuket 83150, Thailand
Phone Number:
Region: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Luxury Hotel in Patong
#1 Business Hotel in Patong
#1 On the Beach Hotel in Patong
#1 Romantic Hotel in Patong
#2 Family Hotel in Patong
Price Range: £79 - £225 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BYD Lofts Boutique Hotel & Serviced Apartments 4*
Number of rooms: 31
Official Description (provided by the hotel):
150m to the famous Patong Beach, just imagine the ideal lifestyle in the heart of Patong, a convenient place where you can discover a new sense of freedom. BYD Lofts & BYD Suites provide the ultimate hip & chic environment, with luxury hotel serviced apartments from 50 sqm to 160 sqm to fulfill your dreams, creating a bright new trend for your holiday. Both are centrally located in a peaceful oasis close to, yet secluded from, the tourist hub of exciting Patong, the ‘entertainment capital’ of beautiful Phuket Island. From the moment you step in any of our properties, you feel the difference. It has an energy that's so distinctly powerful, so uniquely rich, cool and chic, it makes you feel sophisticated....and this is how your holiday should start! Our guests may best be characterized as sophisticated, smart and highly individualistic. Staying at any of the BYD Apartments properties is about making a statement, and differentiating oneself. On the ground floor of BYD Lofts is the 24 hr reception, plus our Bar/Bistro restaurant, which has an international menu, and serves breakfast, lunch and dinner. Our bar is open daily until late and has an exciting selection cocktails, beers and wines. Also on the ground floor is Asia’s popular Wine Connection shop, which provides a vast array of wines, beers, cheeses, cold cut meats & fresh breads from all over the world. The rooftop features a delightful swimming pool of a unique style. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travel Republic (UK), Booking.com, Expedia, Agoda, Hotels.com, HotelQuickly, Evoline ltd, 5viajes2012 S.L. and Cancelon so you can book your BYD Lofts Boutique Hotel & Serviced Apartments reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Byd Lofts Patong
Byd Lofts Hotel Patong
BYD Lofts Boutique Hotel & Serviced Apartments Phuket/Patong

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing