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“Everything worked!”

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BYD Lofts Boutique Hotel & Serviced Apartments
Ranked #1 of 319 Hotels in Patong
Certificate of Excellence
Dubai, United Arab Emirates
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Everything worked!”
5 of 5 bubbles Reviewed 6 August 2014

There aren't many hotels which tick all of the boxes but this one did. Upon arriving into the room I didn't need to call to arrange for more towels or basics like an iron. I find things like this are increasingly not in rooms for "safety" reasons which just insults any intelligence as it's just a tactic to get guests to use the hotels laundry service. The quality of the food and price was competitive with the local restaurants. wifi was good. Very happy as it's so rare that a hotel caters for guests needs without it being viewed as a request.

  • Stayed July 2014, travelled solo
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank damjon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bydlofts, Manager at BYD Lofts Boutique Hotel & Serviced Apartments, responded to this review, 19 August 2014
Dear damjon,

Thank you very much for your recent stay at BYD Lofts Boutique Hotel & Serviced Apartments and sharing your valuable comments with us.

It is great to hear that you were very happy of your stay with us! We always try to "surprise" our guests and make them feel home.

We hope to see you again in the near future!

Best regards,

Alex Bressers
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,871 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (527)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
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  • English first
  • French first
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English first
Amsterdam
Level Contributor
46 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 5 August 2014

We rented the two bedroom penthouse during our stay, and although a little on the expensive side, especially in Phuket, it was pretty amazing. The bedrooms come with their own ensuite bathrooms, one with a bath and the other with a nice rain shower. The beds themselves are just so comfortable and you can really get a great nights sleep. The kitchen and living areas were also nice and spacious and the fact you had a kitchen was great, although we never used it as eating out was so much easier. The internet is a little slow, although I guess kind of normal for Phuket, but it was enough to do my work.

I didn't try the pools though as the weather wasn't that good but the restaurant is nice and the breakfast tasty. The staff there are really lovely and helpful and really make your stay enjoyable. My friend always stays here when in Phuket. I will definitely stay here again.

  • Stayed July 2014, travelled with friends
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank rowdy77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bydlofts, Manager at BYD Lofts Boutique Hotel & Serviced Apartments, responded to this review, 19 August 2014
Dear rowdy77,

Thank you for choosing to stay at BYD Lofts Boutique Hotel & Serviced Apartments and for taking the time to share your experience on TripAdvisor.

We are sincerely grateful for the feedback provided by our guests in order for us to always improve our service. This detailed description of the apartment is wonderful, thank you!

Furthermore, we will share with the staff your kind words that you made concerning them.

We hope to see you very soon!

Best regards,

Alex Bressers
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hong Kong, China
Level Contributor
163 reviews
154 hotel reviews
common_n_hotel_reviews_1bd8 161 helpful votes
4 of 5 bubbles Reviewed 3 August 2014

Perfect location - short walk to beach and the nightlife but in a very quiet street. Very friendly and helpful staff. Upgraded to 100m2 apartment which is all ope plan apart from the separate bathroom (bath and shower), kitchen area, living area with large sofa and bed area, very spacious and modern, 2 flatscreen TVs, aircon, capsule coffee maker, minibar, safe, large balcony with table and chairs. Breakfast is very good and served in the hotel restaurant which does good food at reasonable prices and a strangely timed but very useful happy hour (10pm-midnight). Very relaxed placed and a very nice stay.

  • Stayed July 2014, travelled solo
    • Location
    • Rooms
    • Service
Helpful?
Thank Poliwhirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bydlofts, Manager at BYD Lofts Boutique Hotel & Serviced Apartments, responded to this review, 19 August 2014
Dear Poliwhirl,

Thank you for choosing to stay at BYD Lofts Boutique Hotel & Serviced Apartments! It is really wonderful for the team and I to read such a positive review, and we sincerely appreciate the time you have taken to share your experience with us on TripAdvisor.

Our hotel is known to be in a ideal location, close to the beach and near the center in a quiet area. Furthermore, we are very happy to hear that you really enjoyed staying in our luxurious well equipped apartments!

We are looking forward to seeing you again!

Best regards,

Alex Bressers
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 31 July 2014

My husband, 3 year old daughter and I recently stayed here. We chose this hotel due to it's fantastic reviews on Trip Advisor. We were not disappointed. From the moment we walked through the doors, the staff were more than accommodating. We were welcomed with beautifully scented cool-down towels, cocktails and a flower garland.

Our room was exactly like the pictures, if not better. Beautiful, spacious, spotless and decorated to perfection. I am used to a memory foam bed but I found the bed still incredibly comfortable and large. We had all we needed for travelling with a family; a large fridge, microwave, oven, toaster, and even a coffee machine. It felt just like home.

The cleaning staff were amazing, quick and efficient. Toddlers always seem to put their grubby little hands on everything and they really didn't mind. We cleaned up after ourselves but by the time they were done, the place was spotless again.

My personal favourite was the breakfast every morning. The staff had remembered our breakfast and coffee order from the very first day. The buffet was delicious with a decent variety, especially considering it's a small boutique hotel. They waited on us hand and foot and was incredibly patient when my daughter was having a tantrum and throwing food. I appreciated their efforts to try and help.

Happy hour was also a plus. 100Baht for a delicious cocktail? Yes please! Even the bar staff are hard working and friendly.

We only swam in the pool twice. It had a beautiful little set up and the water was just the right temperature. My daughter loved it.
There were often times we didn't even want to leave our apartment, we preferred to stay and relax in the comfort of our bed or on the lounge.

The desk staff happily helped us book family tours and transport back to the airport upon leaving. I must say, the cars provided were rather flash. I recommend the Merc if you like to travel in style ;)

Jungceylong Shopping Centre and Bangla Road is only a very easy 10-12 minute walk. We rather enjoyed the walk. Nicky's Handlebar restaurant is just around the corner if you prefer to eat out, as is many other little restaurants. Just go for a little stroll and you will find everything you need. Several 7/11s are very close, as are currency exchange booths, massage parlours and laundry services (50baht/kg). The hotel is close enough to the action but further enough for peace and quiet. I couldn't hear a thing from my balcony.

My husband and I have been to Patong several times. This was our first stay at BYD Lofts and I will definitely be booking there again on our next trip. It is by far the best hotel we have stayed at. The service and hotel was impeccable. Thank you for making our family holiday something to remember.

Room Tip: Pay a little extra for the premium rooms, it's well worth it.
See more room tips
  • Stayed July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Cheyenne A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bydlofts, Manager at BYD Lofts Boutique Hotel & Serviced Apartments, responded to this review, 18 August 2014
Dear Cheyenne A,

We are delighted to read your review and thank you for taking the time to share such detailed feedback with us following your stay at BYD Lofts Boutique Hotel & Serviced Apartments.

We are very happy to hear that you and your family had an amazing stay!
We always do our best to give to our guests this feeling of being home and we are very proud to know that we have succeeded.

Thank you once again for your wonderful review! We hope to see you very soon!

Best regards,

Alex Bressers
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 30 July 2014

2nd time back in Phuket and staying in BYD loft. I could never go to other hotel when I experienced wonderful hotel,BYD loft.
Services is good and staff are well trained, most of staff recognise me that saying" welcome back! nice to see you again"
This kind of greeting really makes my stay just woderful and enjoyable all the time and consider to return back soon as possible.

I wonder where to get those pillows? Those pillow makes my sleep deep and very relaxing.

Room Tip: B301,302 has some exit located to each room.(Its locked back inside the mirror on entrance) Staff m...
See more room tips
  • Stayed July 2014, travelled with friends
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank 裕行 林
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bydlofts, Manager at BYD Lofts Boutique Hotel & Serviced Apartments, responded to this review, 18 August 2014
Dear 裕行 林,

Thank you for your recent visit and taking time to share your feedback with us.

We are delighted to hear that your second stay with us was once again a "wonderful experience" and "excellent". All your kind words concerning our staff will be shared with the team.

Furthermore, please know that you are able to buy some of the Hotel's utilities. For your next stay, do not hesitate asking for some information to our staff.

We are very happy to know that you will soon be back and we will welcome you with pleasure!

Best regards,

Alex Bressers
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 30 July 2014

Me and my buddy staying for 4 days in Lofts Apartment's with awesome service, lovely personal and very clean room. in morning we had a really nice breakfast buffet in lovely place. lofts is very central to shopping centers and also to the Patong street where a you find a night lift with peep. thanks for the great stay and you can be sure that I will be again in your accommodations.

  • Stayed July 2014, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andrea P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bydlofts, Manager at BYD Lofts Boutique Hotel & Serviced Apartments, responded to this review, 14 August 2014
Dear Andrea P,

Thank you for choosing to stay at BYD Lofts Boutique Hotel & Serviced Apartments. We truly appreciate the positive feedback you have shared on TripAdvisor.

Our passionate team is dedicated to making all of our guests feel special. We will share your kind words to our team for their outstanding service.

We will welcome you again with pleasure!

Best regards,

Alex Bressers
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tokyo, Japan
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 30 July 2014

Once again, we had great time at BYD Lofts.
I was very pleased with BYD hotel, service and staff,
especially it was quite surprising that everybody remembered us.

I am already missing my home in Phuket!!!

Room Tip: I saw my friends' rooms, they are all nice rooms.
See more room tips
  • Stayed July 2014, travelled with friends
    • Value
    • Rooms
    • Service
Helpful?
Thank Pekpek6969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bydlofts, Manager at BYD Lofts Boutique Hotel & Serviced Apartments, responded to this review, 13 August 2014
Dear Pekpek6969,

Thank you for choosing to stay at BYD Lofts Boutique Hotel & Serviced Apartments and for taking the time to post a review about us on TripAdvisor.

It is great to hear that you had a great time with us once again and that you describe our Hotel as your second home.

We were very pleased welcoming you again and we hope you will be back very soon!

Best regards,

Alex Bressers
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about BYD Lofts Boutique Hotel & Serviced Apartments

Property: BYD Lofts Boutique Hotel & Serviced Apartments
Address: 5/28 Haad Patong | Patong Beach, Patong, Kathu, Phuket 83150, Thailand
Phone Number:
Region: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Luxury Hotel in Patong
#1 Romantic Hotel in Patong
#1 On the Beach Hotel in Patong
#1 Business Hotel in Patong
#2 Family Hotel in Patong
Price Range (Based on Average Rates): ££
Hotel Class:4 star — BYD Lofts Boutique Hotel & Serviced Apartments 4*
Number of rooms: 31
Official Description (provided by the hotel):
150m to the famous Patong Beach, just imagine the ideal lifestyle in the heart of Patong, a convenient place where you can discover a new sense of freedom. BYD Lofts & BYD Suites provide the ultimate hip & chic environment, with luxury hotel serviced apartments from 50 sqm to 160 sqm to fulfill your dreams, creating a bright new trend for your holiday. Both are centrally located in a peaceful oasis close to, yet secluded from, the tourist hub of exciting Patong, the ‘entertainment capital’ of beautiful Phuket Island. From the moment you step in any of our properties, you feel the difference. It has an energy that's so distinctly powerful, so uniquely rich, cool and chic, it makes you feel sophisticated....and this is how your holiday should start! Our guests may best be characterized as sophisticated, smart and highly individualistic. Staying at any of the BYD Apartments properties is about making a statement, and differentiating oneself. On the ground floor of BYD Lofts is the 24 hr reception, plus our Bar/Bistro restaurant, which has an international menu, and serves breakfast, lunch and dinner. Our bar is open daily until late and has an exciting selection cocktails, beers and wines. Also on the ground floor is Asia’s popular Wine Connection shop, which provides a vast array of wines, beers, cheeses, cold cut meats & fresh breads from all over the world. The rooftop features a delightful swimming pool of a unique style. ... more   less 
Reservation Options:
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Also Known As:
Byd Lofts Patong
Byd Lofts Hotel Patong
BYD Lofts Boutique Hotel & Serviced Apartments Phuket/Patong

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