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“Great location however rude staff”
3 of 5 bubbles Review of Patong Resort

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Patong Resort
Ranked #47 of 319 Hotels in Patong
Certificate of Excellence
Melbourne, Australia
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Great location however rude staff”
3 of 5 bubbles Reviewed 16 June 2014

We stayed here based on the recommendation from Flight Centre. We turned up and expected a water view hotel. We did not get that, we got a palm tree view. They fixed the error after speaking to 4 people as they language barrier is terrible.

We got to our room to find 2 single beds mounted to the wall. One staff member said they would move us to a double bed room then another staff member advised us they were only available back in the palm view rooms.

Staff did not make you feel welcome.

The only good thing about this hotel is the location on the beach and the pool.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank GSTAA5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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907 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (222)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Perth, Australia
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 bubbles Reviewed 4 June 2014

This hotel is not guest friendly, They wanted 1000bht per night. Breakfest was very ordinary. Top location. If there was no charge for bringing friends back it would be an ok place to stay. Location is good though

  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Steve E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cape Town Central, South Africa
1 review
4 of 5 bubbles Reviewed 3 June 2014

This Hotel is a MUST if you plan on holidaying in Patong. Before our holiday I read quite a few reviews about the hotel and I must admit, I was a bit sceptical of what to expect, because the reviews were very negative.

I was pleasantly surprised! The hotel is firstly so central, with exits to all the major attractions of Patong. i.e. Bangla road, Beach Road, restaurants, Malls, shops, pharmacies you name it, it is within walking distance!

The breakfast is fit for kings and queens! You literally will not need to have lunch! The spread is a variety of foods including western and Thai cuisine.

The rooms are spacious and the Hotel is generally clean. The staff is friendly and always ready to assist.

We will definitely be back next year and this time we will take the kids as the hotel is very child friendly!

Room Tip: choose pool side view, and enquire about upgrading your room it is not ,much more in cost.
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michnolia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
75 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed 27 May 2014

Booked this hotel on recommendation after finding an excellent deal on line. Wing 3 is the best in my opinion. We were 2 couples travelling together who requested a premium deluxe room each as they had adjoining balconies. The rooms we wanted were allocated and all ready to unpack when it was found that one of the rooms had an electrical problem. Understanding that we wanted to be close to each other the manager personally upgraded both of us to a beautiful suite with a shared balcony overlooking the pool. It was a magic 8 nights. The pool is much quieter than the other family pool, close to the breakfast area and main reception building. The breakfast choices were the best in our stay in various areas of Thailand. Nothing was a problem, the staff were amazing and very easy to understand. Will return when I am next in Patong. The hotel location was great - in the middle of every area - close to beach, Bangla and Jung Ceylon. Not one complaint.

Room Tip: Wing 3 is quieter but if you have children I would choose a location that overlooks the second, larg...
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mog11y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kolkata (Calcutta), India
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
1 of 5 bubbles Reviewed 22 May 2014

Pathatic hotel...Dont waste your money here...Only the good thing about this hotel is the location ...Apart from that there is nothing ....Poor staff only The shift leader the lady was good other wise the hotel staffs are not trained..Poor room condition ...Very old fasiond rooms ...Dont fool your self if you book the hotel by seenig the pictures on the net ....Had booked for 4days but had to check out on the first night.....Patong Beach hotel is far better......

Helpful?
2 Thank Chitrarath B
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Perth
Level Contributor
80 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 bubbles Reviewed 22 May 2014

Have stayed here many times. Last couple of stays so so, but they have upped their game. No grumpy bum at reception this time. Check in welcoming and friendly. Room not ready upon arrival, but as friends already there, put luggage in their room.Receptionist found me by the pool short time later and gave me my key.
Clean room near my friend on ground floor (premier room). Despite rooms being right near walkway, was very quiet and peaceful.
Everything ok from that point on. Housekeeping staff very helpful when I was downed for a day with tummy bug - very solicitous. Still a very convenient medium priced hotel. It is clear they are trying to improve and respond to constructive criticism.

Room Tip: Premier down in wing by pool best for location and peace.
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  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hippeeagain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 18 May 2014

We stayed here for 8 nights in March 2014 and loved it, if your looking for a hotel in the centre of Patong then this is it, less than 5 minutes walk to the shopping centre, beach and Bangla Road. Very clean, great pools and breakfast.

Room Tip: Rooms that face the beach have a great view but are a little more noiser.
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  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank hammer101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Patong Resort

Property: Patong Resort
Address: 208 Raj-Uthit 200 Pee Road, Patong Beach, Patong, Kathu, Phuket 83150, Thailand
Region: Thailand > Phuket > Kathu > Patong
Amenities:
Business Centre with Internet Access Restaurant Room Service Suites Swimming Pool
Hotel Style:
#17 Top resorts Hotel in Patong
#32 Luxury Hotel in Patong
Price Range (Based on Average Rates): £
Hotel Class:4 star — Patong Resort 4*
Number of rooms: 325
Official Description (provided by the hotel):
"An Idyllic Family Resort at the heart of Patong"Patong Resort Hotel is a superb resort that occupies one of the best locations in Phuket. Set close to Patong Beach, the resort is ideally situated for an enjoyable island holiday with the whole family. Although the resort is just a few minutes walk from the beach, great shopping opportunities and Patong’s famous nightlife, guests may not even wish to leave the grounds of this fabulous property. The resort’s extensive gardens and numerous high quality facilities and attractions provide fun and excitement for all ages. ... more   less 
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Also Known As:
Patong Hotel Patong
Patong Resort Phuket

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