We are currently at the hi view resort in kata. And we are not enjoying our stay with this hotel.
On arrival the receptionist was very blunt and disinterested with us and after arriving at our room we realised the safety deposit box was not working and there was no hairdryer as stated on the agoda website.
We asked reception to help with these issues and they responded by sending a 12-14 year old boy up to our room to fiddle with the box for 20 mins before sayig there was nothing he could do. I asked ifthey had another one from aan different room and they said no 6 of their rooms dont have the boxes already. This is therefore false adverising and you dont get all ghe feature s you pay for here! We are now having to carry eveything valuble with us all the time!
Also for the price the standsrd rooms are they are reslly nothing special. Ours is right on a busy main road which is noisy to all hours of the morning and reception insist on leaving the hall lights on all night which shines right through the glass room doors in this block - both factors contributing to a terrible nights sleep here! Thank god we only have 3 nights booked.
All those complaints I could deal with as it just being a shabby hotelexcept for this llast one- the cruelty to animals.
They have a large racoon and a large falcon eagle type bird locked in small cages all day and all night long in the heat. We approached them and called to the racoon and it couldnt even lift his head - he was clearly distressed with nothing in his empty cage except a log and a tiny tin of water. The eagle looked like it was trying to escape and its cage was disgusting covered with excrement.
This is unnecessary cruetly there is no need for these animals to be cooped up like they are here and that is why I will not be returning to this hotel.
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- Also Known As:
- Kata Hi View Phuket, Thailand