Room was clean enough but compared to the price we paid (which was more than Bangkok) we expected a little more. Sheets were actually a little dirty/grubby on the first night. The room was small and cramped and should really not allow more than two people. However we were allowed three people in a room. (a cot for the third which is fine but it barley fit in the room) The cleaners refused to replace amenities such as shampoo and soap and an extra bottle of water. Also they refused to replace the towels even after we requested it three times. We were left two towels for three people and had to constantly ask front desk for a pool towel to replace the bath towel for the third person.
The aircon was unnecessarily loud and was placed rite next to our room which made sleep on the first two nights impossible.
Also no aircon in the main breakfast/ welcome area which made some mornings a little hard.
Pool area was nice though and breakfast was the standard breakfast but still good.
The staff was helpful apart from one receptionist.
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- Also Known As:
- Alfresco Phuket Hotel Thailand