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“Stunning Views”

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Kalima Resort & Spa
Ranked #65 of 377 Hotels in Kathu
Singapore, null, Singapore
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Stunning Views”
Reviewed 13 November 2013

The ocean view from the room and swimming pool is excellent, was given free upgrade to the Duplex pool villa, the room is amazing big with private pool. Breakfast was good and sumptuous (curry is delicious). The dinner at the rooftop restaurant was expensive and the food was average only. Hotel provides shuttle service 3 times a day to patong jungceylon mall(11am,2pm,5pm), costs 300 baht for a taxi if you miss the shuttle bus. Overall a nice experience,this is a good hotel for relaxation. We enjoyed our stay in Kalima and definitely would recommend to friends.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Jean W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ok4763, General Manager at Kalima Resort & Spa, responded to this review, 25 November 2013
Dear Jean W,

Thank you for your kindly stayed with us, your review is appreciated for satisfaction concerning to services and facilities. The taxi cost is beyond our control, in additional, guest can find alternative transportation such motorbike or car rent.

Looking forward to welcome back in the near future,

Best regards,
Somchai Suwannagate (Mr)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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703 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (160)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
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  • Russian first
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  • Thai first
  • Turkish first
  • Any
English first
Singapore, Singapore
1 review
Reviewed 13 November 2013 via mobile

Here we are, dozing off at the hotel lobby, with one eye managed to keep open n peeking in to the only tv screen around, promising u a memorable stay at the hotel and wonderful experience... But all we got is more n an hour wait and again, am told our room still not ready despite indicated an early arrival! Not forgetting the impatient recept gal that only upset u further when u ask if the room is ready.. I do understand hotel had their own check in policy, but honestly to keep guests waiting for more than an hour at lobby is definitely a lousy start to any vacation! :(
Tried the food at their restaurant n honestly, its below average n a tat pricey. Might as well go patong u get cheaper n nicer food. Location wise is off patong main beach. Unless u r opting to bike around, the taxi fares will probably irritate u everytime u need to go out. View wise is not too bad. Here we r, still waiting at the lobby in a warm day without aircon!! If this craps goes on, ill prob not return to this hotel ever ever again!
Ok. Finally checked in. Room towel has stains, tea spoons are dirty, bath tub hot water not working properly despite sending maintenance. I can't even make decent bubble bath :( N staff claims all the bathtubs in hotel are like that! Return to room on 2nd day just to find one dirty hand towel left on the entrance door handle!!! Requested for king bed (I've paid for grand deluxe sea view), but got 2 single bed pushed together to become one bed?! What the hell!! Never so upset with a hotel before.. Really spoil my holiday. Will never return! My only advice: Don't stay here!

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nviv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ok4763, General Manager at Kalima Resort & Spa, responded to this review, 20 November 2013
Dear Sirs/Madam,

Thank you for your kindly feedback us your expectation and situation you were faced at our resort. I will look into its problem and improvement services soonest. In additional, please accept our sincere apology concerned below expected services. I still hope that you will give us an opportunity to show you improvement in the future visit Phuket.

Sincerely yours,
Somchai Suwannagate (Mr)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 November 2013

This is the second I've stayed here and it is still absolutely amazing.
1.) SERVICE - impressive. Check in was quick and front staffs were very welcoming. I got into my room in no time.
2.) LOCATION - the Deluxe Sea View Room have the view of the Patong Beach. The Resort is in Kalim district which is tucked away from the Patong busy streets but close enough if you wanna get the fun.
3.) FACILITY - main swimming pool is huge and have the panoramic view of the Patong beach which is so much better than the actual beach.

I would definitely recommend this resort for honeymoon stays.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank grace8924
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ok4763, General Manager at Kalima Resort & Spa, responded to this review, 25 November 2013
Dear Grace8924,

Thank you for your returned staying with us, we're happy to hear positive feedback from you. Looking forward to continue provide satisfaction service to all guests. Should you need future assistance please do not hesitate to contact our team.

Best regards,
Somchai Suwannagate (Mr)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 31 October 2013

Just returned from a wonderful 7 nights at the Kalima Resort Thailand. The hotel and views were lovely and the staff were absolutely wonderful and nothing was too much trouble for them. Views were outstanding and the chef made sure that people were happy and used to walk around asking peoples opinions and what could be improved. There is also a free shuttle but not really suitable for people with limited mobility as the step is a bit high, however it only costs 300 baht for a taxi to Patong. After reading the reviews before we left I was a bit concerned about the number of steps within the resort I contacted the hotel and they ensured me that I would have lift access. This was confirmed and we received a room close to the lift. We had a deluxe seaview room which was large as we had an extra bed. I would definitely visit this hotel again in the near future.

Room Tip: Higher floors have a better view and the deluxe seaview room is excellent.
See more room tips
  • Stayed October 2013, travelled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
4 Thank sallywhite70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ok4763, General Manager at Kalima Resort & Spa, responded to this review, 25 November 2013
Dear sallywhite70,

Thank you for your stayed with us and feedback valued improvement, we will continually provide guest satisfaction in services and facilities. The hotel shuttle bus will be consider in proper operate time.

Once again thank you for your kindly review us and looking forward to welcome you back to Phuket, Thailand.

Best regards,
Somchai Suwannagate (Mr)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 31 October 2013

Stayed here for 2 nights it was very enjoyable but long enough. Our room was modern and the view was amazing.
The resort pool was good but the pool bar was very very pricey in comparison to other pool bars we have visited. The layout of the hotel was terrible, as we would have to get in an elevator at the lobby, get out and walk 100 meters and walk up 3 flights of steep stairs and get in another elevator to get to our room. So if you were staying in a more expensive room, be prepared to walk up a lot of stairs to enjoy your view.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Morro6t9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tor P, Manager at Kalima Resort & Spa, responded to this review, 1 November 2013
Dear Morro6t9,
Thank you for choosing Kalima Resort & Spa, Phuket for your recent stay.
We're always eager to hear what you liked and how we can improve.
Thanks again, and we hope you'll choose Kalima Resort & Spa the next time.
Best Regard,
Management
Kalima Resort & Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, null, Singapore
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 October 2013

Stayed at Kalima for 2 nights. Hotel was great and the staff were friendly.
Unfortunately as much as the front desk staff told us that the Artificial Sand beach area was open, other staff at Malika Terrace told us that the steps up were under going renovations. We tired our luck and were unable to reach up there.
Pool was great.
Overall an enjoyable experience at Kalima

Room Tip: Just take note that some rooms face grey walls and the back of other rooms sitting on the next level...
See more room tips
  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Pherrasis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tor P, Manager at Kalima Resort & Spa, responded to this review, 1 November 2013
Dear Pherrasis,
Thank you for choosing Kalima Resort & Spa, Phuket for your recent stay.
We're always eager to hear what you liked and how we can improve.
Thanks again, and we hope you'll choose Kalima Resort & Spa the next time.
Best Regard,
Management
Kalima Resort & Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hong Kong
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 28 October 2013

People complains it is not 5-star because they chose a wrong type of room. They have to choose the Grand Seaview Room or Shared-pool rooms to enjoy the 150-degree seaview from the Cliff - it is the BEST seaview I have ever enjoyed!!

Given its price of around 100 USD per night, it is very attractive. I will go there again if I visit Phuket again.

There are some drawbacks you may see from others though:
Location is not good; shuttle bus is not frequent enough; There is many stairs to walk

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kiu Tat H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tor P, Manager at Kalima Resort & Spa, responded to this review, 1 November 2013
Dear Kiu Tat H,
Thank you for choosing Kalima Resort & Spa, Phuket for your recent stay.
We're always eager to hear what you liked and how we can improve.
Thanks again, and we hope you'll choose Kalima Resort & Spa the next time.
Best Regard,
Management
Kalima Resort & Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Kalima Resort & Spa

Property: Kalima Resort & Spa
Address: 338/1 Prabaramee Road | Patong Beach, Kathu, Phuket 83150, Thailand
Region: Thailand > Phuket > Kathu
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#37 Spa Hotel in Kathu
#47 Luxury Hotel in Kathu
Price Range (Based on Average Rates): £
Hotel Class:5 star — Kalima Resort & Spa 5*
Number of rooms: 190
Official Description (provided by the hotel):
A 5 star luxurious contemporary resort nestled on a lush jungle-clad hillside. Home to some of the most beautiful beaches, Phuket island is a tropical haven blessed with perfect sea, sun, sand and liveliness. At Kalima Resort & Spa, located on the picturesque western coastline of Phuket with just minutes from the famous Patong beach, 190 exquisite contemporary architectural style rooms and villas welcome you along with 220-degree panoramic view of Patong bay and endless horizon of Andaman sea. ... more   less 
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Also Known As:
Kalima Resort & Spa Phuket, Thailand

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