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Kalima Resort & Spa
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Reviews (833)
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Reviewed 28 July 2014

Kalima hotel is supposed to be a 5* hotel. Before i criticise it i will speak of the positives first. Me and my fiancé spent 3 days and nights in the grand deluxe room and the first impression was mixed emotions. The layout is marvelous, especially a bath that looks out onto the sea. The view from the room and balcony is magical.

However, thats where the positives end. There is a strong sewage stench in the room and throughout the resort. The bed is not truly a a king size bed; just two singles put together, with a foam matress that does a poor job of disguising it. Maybe we were unlucky with our room, but if that was not enough, the shower was blocked, leaving stale and stagnant water on the shower floor.

Service was not at all at a 5 star level and we were very disappointed that we had to phone reception reaptedly to get something done, i.e. Fixing the drain, cleaning the room, replacing condiments. What's more, the included breakfast buffets and the dinner we bought were very unsatifactory. Despite the fact buffets are not usually at the highest level of quality, we expected much more than what was on offer. Most food was niether fresh nor hot, and was stale.

It's such a shame to give this place such a low review as it's a lovely place in a great quiet location. But i do not feel that i was made that welcome nor did i feel that comfortable. I would give this place a generous 3* rating.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
3  Thank sambegdouri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 July 2014

The friendliness of the staff here amazed me! Always willing to go out of their way for you. Rooms are clean and very comfortable. Breakfast was delicious with an amazing view. Restaurant is also a nice place to have a quiet meal in. Pool is stunning (wet edge!)

Room Tip: Most rooms have ocean views - ensure yours does because the views are fantastic.
  • Stayed: July 2014, travelled with friends
    • Location
    • Rooms
    • Service
2  Thank SydneyGirlBree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 July 2014

We were pleased upon arrival to be upgraded to a deluxe room with access to a private pool shared only by 8 other rooms. However, the layout of the hotel was poorly designed where we had to maneuver outside in the rain to get to and from our room. The hotel does not have a direct elevator to the 7th floor so accessing the restaurant or lobby was fairly difficult. Also the resort is not located centrally where you can walk to any shopping or restaurants. A cab ride to Patong, the nearest town was $10 one way. Although they offer free shuttle, it only runs 3 times a day. Lastly my biggest gripe, they pride themselves on being a 5 star hotel yet upon check out, they can't refund my room deposit until 2 to 4 weeks later. They had no problems charging our deposit for the same day as arrival. They also charged us $6.00 for two cups of coffee provided in the room. I just made coffee from the mini coffee machine in the room. We didn't even take advantage of the free breakfast that morning and wanted to sleep in. If they pride themselves in a 5 stars facility then don't nickel and dime clients for charges that shouldn't have occur. Will definitely not be visiting this hotel in the future.

  • Stayed: July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
6  Thank sherryl51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 July 2014 via mobile

Super hotel with the best pool we've ever seen. Bedrooms were nice with the option to get the one with your private pool. The view is simply fantastic. 4 stars only for the restaurant great for breakfasts just good for dinners.

Stayed: January 2014, travelled with family
Thank franconarcisi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 July 2014

We stayed at Kalima from 24 June - 1 July 2014 in a double pool honeymoon suite. We had incredible views of Patong beach and loved our room (the king size bed is AMAZING); it was modern and spacious, and having our own pool/jacuzzi which stepped into a larger pool (to which only 11 other rooms had access) was great.

However, the resort is about 3km from Patong and on a hill, so they only way to get into/out of town is via the resort shuttle (which goes at 11am, 2pm and 5pm), or have a taxi ordered. We made quite good use of the shuttle and weren't too concerned about paying 200-250baht to return to the resort at night by tuk tuk.

My biggest complaint would be that the resort restaurant/bars are quite pricey compared to eating in town. For example, we spent 2000 baht on our first dinner at the Manora Terrace and it was quite average food. The Thai Taste restaurant is excellent though, and a bit cheaper because it is thai food rather than western food. If you didn't buy cocktails during one of the happy hour times you could pay up to almost 1000 baht for 2 cocktails, by the time you add the service charge of 10% and VAT of 7% (both compulsorily included).

The staff were great and very helpful, we had one incident when our outdoor shower couldn't turn off; we promptly called the front desk and maintenance people came to fix it within a reasonable amount of time.

Overall, very happy with the resort, however I would only recommend it to people that are happy to stay out of Patong and willing to pay a bit extra to eat and drink at the hotel.

Room Tip: Loved the double pool honeymoon suite, we were in room 7103 and it had fantastic and unobscured views of the ocean and Patong Beach.
  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Josie786
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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