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“Aviod”

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Orchid Hotel and Spa
Ranked #350 of 378 Hotels in Kathu
Leicester, United Kingdom
1 review
“Aviod”
Reviewed 2 July 2012

This Hotel gives you the wrong impression, it has a penthouse room with shared Balcony, noisy heavy machinery outside as well as the front reception area being refurbished, they have an over night guest charge that they do not tell you about until after the event, and sporadic power cuts that leave you with no power or air con.

Room Tip: rooms in another location would be better.
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  • Stayed June 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank 186334Miketownsend
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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97 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (10)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
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English first
Copenhagen, Denmark
Level 3 Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 11 June 2012

I stayed totally 4 nights in this hotel. Comparing to the price I paid, it was ok. Positive: nice view to the sea. Paid only 20 usd per night. Kind hotel service. Negative: the room was cleaned every day, but not perfectly. When it was raining very much, water was dripping into my room from the roof. But overall I can not complain. Good alternative, if you do not want to pay much.

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
Thank Michael S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ludwigshafen, Germany
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 May 2012

I stayed in this hotel on my 4 day trip to Phuket. The location is not bad with the beach right opposite, but not many places around to eat and shop. The Hotel is an old building and not maintained efficiently. We stayed in room 207, only to get locked inside on the very first day. There was only one person at the reception and he had to break open the door to rescue us. We moved to the next room 206 from the balcony 
The breakfast is Ok with limited portions. I do not prefer eggs and requested to replace it with toast – but I was refused which I found very weird. The hotel offers room service, but the food is pretty expensive compared to the portions, taste and quality. They have a tour information counter which I found expensive. I got a better deal near Patong for the same tours.
The Hotel is very poorly managed and needs a lot of improvement to be called a decent Hotel. The price they charged for the Hotel is also pretty high as compared to some good places in Patong. I would not recommend this place nor would want to visit it again.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank riddhi_mehta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Vancouver, Canada
Level 4 Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 19 April 2012

We stayed for over a week. When you book, make sure you include breakfast. The staff was very friendly. Lina had great tips of things to see and do and a fabulous attitude. Tony told great stories and Paco (the resident dog) was hilarious. We enjoyed our time here and were upgraded to a room overlooking the bar. It is about a 20 minute walk to Phuket and there is no hotel shuttle so either tuk tuk or by foot is the best way. We would take a tuk tuk back at night. The food is good at the restaurant. Our favourites were the green curry and cashew chicken. My mouth is watering right now! We were happy with the security at the hotel and the in-room safe. You can book tours at the desk in the lobby and there is a tailor there as well. We would stay here again :)

  • Stayed November 2011, travelled as a couple
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Helpful?
1 Thank Lisa-from_Vancouver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ravensthorpe, wa
1 review
Reviewed 19 February 2012

My wife and I spent a great 10 days at the hotel. The staff are very accomodating and the atmosphere is personal and friendly. The room was cleaned spotless every day and the food was excelent. The manager was extremely helpful and would often enquire if every thing was satisfactory. The sunset view was an excelent way to end a busy day. Great holiday. Thanks.

Room Tip: Sea view is better. Penthouse is best.
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  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Annarine C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bournemouth
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 February 2012

We arrived to be greeted By a miserable member of staff.. She claimed that we were lucky as they were out of standard rooms so we had one with a sea view! Fab.. Or so we thought!

At first glance the room looked worn out, tired and generally grubby! It also had a musty smell! The sea view was minimal as pylons and cables blocked the view. I guess that's not the hotels fault but I certainly wouldn't pay extra for the view!
On closer inspection we found the floor to be filthy, looked as though it had never been cleaned! The bathroom was FULL of mould and stunk so bad! We could barely walk in it without heaving. The bed clothes were filthy and stained and looked 100 years old. The bed was also 2 singles pushed togther..fine..but they were at different heights!

The towels were ripped and grey - no longer white! This place was revolting. We called reception to say we were not happy. Some Thai lady came up to have a look.. Nodded..and left. We gave them 20 mins before calling down to see what was going on... Know one seemed to know what we were talking about but eventually moved to a smaller room at the back with no view but at least this one was a tiny bit better! There was not as much mould..the smell was not quite as bad and it looked a tiny bit cleaner.

We decided to put up with it for one night...however it was so noisy with doors slamming..people stomping around upstairs all night and the fear of getting eaten by bed bugs and insects it wasn't the best nights sleep. The breakfast was not up to much either.

Overall do not go here! It was horrible! Thank god we only booked for one night!

  • Stayed February 2012
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank flick5558
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kincumber, Australia
2 reviews
Reviewed 15 January 2012

Just wanting to say that mine and my partners experience at the hotel from the 02/01/12 to the 11/01/12 was a friendly , caring and very welcoming atmosphere. Everyday the owner would ask us how our day was and if there was any problems that needed attention.The staff were wonderful and very helpful to all our needs and requests.The rooms were always clean and tidy everyday.The only little thing that was a problem was the mattress on the bed, it was a lil hard and uncomfortable.I would suggest this hotel to my family and friends if they were going and wanting a little and quiet place to stay.

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bryony R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Orchid Hotel and Spa

Property: Orchid Hotel and Spa
Address: 320 Soi.7 (Prabaramee), Patong beach, Ban Kalim, Kathu, Phuket 83150, Thailand
Region: Thailand > Phuket > Kathu
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#60 Top resorts Hotel in Kathu
#98 Spa Hotel in Kathu
Price Range (Based on Average Rates): £
Hotel Class:3 star — Orchid Hotel and Spa 3*
Number of rooms: 31
Official Description (provided by the hotel):
Situated in Kalim Bay, to the North of Patong, Phuket. This Mediterranean style, 4 story hotel has 31 air-conditioned rooms and terraces overlooking the magnificent Andaman Sea. This quiet beachfront resort is only a five minute walk from the center of Patong. If you are in search of a relaxing stay in Phuket, our beachfront terrace rooms will allow you and your family to enjoy the ocean sea breeze and the very beautiful sunsets accompanied by our top hospitality; your stay at the Orchid Hotel will be one to remember. ... more   less 
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Also Known As:
Orchid Hotel Kathu
Orchid Hotel Patong
The Orchid Hotel
Orchid Hotel And Spa Phuket, Thailand

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