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“It is not the Ritz but worth it” 4 of 5 bubbles
Review of Orchid Hotel and Spa

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Orchid Hotel and Spa
Ranked #333 of 376 Hotels in Kathu
Bath, United Kingdom
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“It is not the Ritz but worth it”
4 of 5 bubbles Reviewed 10 August 2013

We have just left the Orchid Hotel and spa, what a great experience. If you are looking for the Ritz, this is not the place but Anthony and his team provide clean, safe, good value for money accommodation. They can not do enough for you. This is the Far East so things are basic but good. Bring your own hairdryer and kettle (not provided in the room).
Use the resturant and the Trip counter - they are worth it
All in all – I’d go back

  • Stayed August 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Richard C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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96 reviews from our community

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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (10)
Date | Rating
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  • Danish first
  • English first
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English first
Yea, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 24 June 2013

My husband & I travelled to Thailand for our first time & stayed @ the Orchid Hotel & Spa.
We have travelled to several other countries for holiday but have never felt more welcomed than we did on our arrival here.
We were welcomed with beautiful smiles & shown to our room which we found to be very clean with a lovely King size 4 poster bed.
Our room was cleaned every day, bed made, fresh towels daily & our windows were cleaned daily also.
Most evenings we had a Massage in the Spa room by professionals that were only too happy to come to us at the Hotel.
They were also wonderful.
Each evening we ate our evening meal in the Dining room & the food was exceptional.
Staff were absolutely wonderful & couldn't do enough for us anytime.
We spent considerable time with the owner & found him to be an absolute Gentleman who loves to chat & spend time with his guests in a most welcoming manner.
He also goes to great effort every morning & evening to personally speak to each & every staff member & compliment them on their great efforts with guests.
As for his "bad language" (Sarah S.) I never heard a word of swearing come this mans mouth in our entire time as his guests....quite the contrary....he IS a Gentleman.
We also met a variety of people from all over the world & joined with them & staff, many evenings to share our experiences of the day.
As to the derogatory comments made by Sarah S. of Melbourne, I find this to be totally UNTRUE.
The receptionist does NOT have a problem with English & was extremely helpful even to the point of suggesting which were the best sights to see & explaining the "Tuk Tuk" pricing system to us.
As for the Electrical Cables blocking the sea view I would suggest that would be a Government fault & NOT one that the Hotel would have any control over.
This is NOT the Novatel & as such we did not expect it to be, but as previously stated it is a Very Clean, Comfortable, & Very Friendly place to stay with exceptionally good staff & we will are looking forward to returning & will NOT be staying anywhere other the Orchid Hotel & Spa.

  • Stayed June 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Kazza1057
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KL
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 7 April 2013

I'm quite surprised by the bad reviews - it was quite ok during my stay! True, the cables might be blocking the sea view but the service I received was pretty good. The owner was a cheerful man and welcomed us enthusiastically. The breakfast set was large and satisfying. The four poster bed was nice and not hard at all. The only thing I was really disappointed with would be the price of spa - a bit pricey compared to the other massage parlours around there. All in all, it was not bad!

  • Stayed December 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank strudels7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dublin,ireland
Level Contributor
42 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 bubbles Reviewed 22 February 2013

I have no words to describe how this hotel deals with customers..u make a booking, u go there after a 15 hrs flight to be told that ups your room is not available because they HAD A FIRE!!!!!! and they offer to "upgrade" you somewhere far away in the mountains over some hill that would cost a little fortune on taxis...anyway a long borring story...after I made a fuss in the reception the owner came and blah blah blah he decided to send us to another hotel very close to them which was a little better with way bigger swimming pool..but the service...TERRIBLE again...anyway after three days we were told that our room will be ready and the other hotel confirmed TWICE that the room was ready and we can check out.GUESS WHAT??? after 3 days the room wasn't ready of course, after checking out of the other hotel we were left in the reception and told that we have to wait and see if the fire inspector shows up to give the ok for the rooms...at this stage I totally lost it and went mad and all I wanted is to go away from all this . We rang Booking.com to report and they were very nice and offered to refund some of our money...We just went to a marvelous hotel up on the hill with the best sea views and infinity pool around a 5 star on our expense after I LOST 3 DAYS packing and unpacking and taking all these from that little .../man who told us only lies..avoid!! PLACE IS A DUMP WITH THE SMALLEST SWIMMING POOL EVER AND 6 sun chairs...soo far away from what you see in the pictures, far away from anything.....the "sea view" is over the north side of a deserted beach full of rocks so don't get scammed into it

Room Tip: Don't stay there a fire might start in the rooM
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  • Stayed February 2013, travelled with friends
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank dyatrofin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Kathu hotels

Sydney
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 bubbles Reviewed 21 February 2013

This hotel is situated in Kathu which is in view of the Patong district, a 10 min hop away by took took ($200 - $250 THB) or a walk will take about 30 mins.

I paid about $1,700 THB for the mountain view room a couple of floors up via Hotels.com which included breakfast of sorts.

Pro's:
Room was a good size
Big bed with mosquito net but no mosquitos were about anyway (nice to have anyway)
Pool was nice
The beach is close but it did not look great so we didn't swim this time.
Staff were quite friendly... Not the greatest but still good.
Safe in room.
Balcony was nice.
The location was good if you don't want to be caught uo in the madness of Patong but still want access to it.

Con's:
There was a strong sense of a need for security (staff have to buzz you in at all times to go to the room)
Sleep quality was not great... Curtains don't quite draw completely, road noise but for my room it copped the noise from the kitchen exhaust in the morning for breakfast (plus the smells) so sleep in was quite impossible.
No lift makes the upper floors a little uncomfortable after a night on the alcohol...
Breakfast was fairly simple, limited a-la-carte and a bit on the small side... Perhaps if they offered a toast station it could fill the void.

All in all I would consider returning but not before checking for a cheaper price elsewhere.

  • Stayed February 2013, travelled solo
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Got_The_Travel_Bug76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 24 January 2013

We paid HK $ 655.00 per night about US $ 85.00 and let me tell you its not even close to the value of ur money. We booked a king bed and they gave us two uneven twin bed put together, imagine that. Don't be fooled by seaview. they have seaview alright but blocked by massive electrical cables infront of it so not worth at all. bathroom was filty, molds all over. Airconditioner in the room did not work properly. Our stay included breakfast but it was only two choices and looked terrible. I did not even touch that orange juice. Management needs to step up and fix these problems.
Do not stay here, book somewhere else even if you have to pay little extra.

  • Stayed January 2013
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank TravelwithSonam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liverpool, United Kingdom
1 review
4 of 5 bubbles Reviewed 16 January 2013

stayed at this hotel for two weeks at new year with my hubby, the staff were amazing they looked after me when i got ill after eating at kamile beach not good at all.. the owner tony was a delight to chat to and very interesting thanks for the company :-) the food was good and our room was great. it was right on the beach and the staff were always their to help when needed day or night.the pool was was nice and clean and pool side was lovely i would recommend this hotel to any one. its not top of the range but it is clean tidy and very friendly..thanks to all the staff at orchid spa hotel .....

the liverpool cpl xx

Room Tip: dont get a side room they were too small for us and are noisy ..pool side rooms are great tho...
See more room tips
  • Stayed January 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank andrea c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Orchid Hotel and Spa

Property: Orchid Hotel and Spa
Address: 320 Soi.7 (Prabaramee), Patong beach, Ban Kalim, Kathu, Phuket 83150, Thailand
Region: Thailand > Phuket > Kathu
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#59 Top resorts Hotel in Kathu
#97 Spa Hotel in Kathu
Price Range (Based on Average Rates): £
Hotel Class:3 star — Orchid Hotel and Spa 3*
Number of rooms: 31
Official Description (provided by the hotel):
Situated in Kalim Bay, to the North of Patong, Phuket. This Mediterranean style, 4 story hotel has 31 air-conditioned rooms and terraces overlooking the magnificent Andaman Sea. This quiet beachfront resort is only a five minute walk from the center of Patong. If you are in search of a relaxing stay in Phuket, our beachfront terrace rooms will allow you and your family to enjoy the ocean sea breeze and the very beautiful sunsets accompanied by our top hospitality; your stay at the Orchid Hotel will be one to remember. ... more   less 
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Also Known As:
Orchid Hotel Kathu
Orchid Hotel Patong
The Orchid Hotel
Orchid Hotel And Spa Phuket, Thailand

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