The location of the hotel is okay. However, it is much smaller than they portray it to be and the attitude of the staff is terrible. The owner himself (or the manager) is a nice person; however, in his absence the staff was quite rude and racist. We requested them to pack our breakfast on the day we had to check out because we had to leave early, right at the time they serve breakfast. However, they very rudely told us no, we can't, you can eat breakfast at your destination too! The manner of talking and attitude was completely unacceptable. Also, when we were making the payment while checking out, one staff had told us the previous day that we could use credit card. However, the morning staff refused to accept and we did not have enough cash. When we asked to speak to the manager, he told us to literally, get lost! Extremely disgusting behavior, not expected from anyone in hospitality industry.
- Official Description (provided by the hotel):
- Situated in Kalim Bay, to the North of Patong, Phuket. This Mediterranean style, 4 story hotel has 31 air-conditioned rooms and terraces overlooking the magnificent Andaman Sea. This quiet beachfront resort is only a five minute walk from the center of Patong. If you are in search of a relaxing stay in Phuket, our beachfront terrace rooms will allow you and your family to enjoy the ocean sea breeze and the very beautiful sunsets accompanied by our top hospitality; your stay at the Orchid Hotel will be one to remember. ... more less
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- Also Known As:
- Orchid Hotel Kathu
- Orchid Hotel Patong
- The Orchid Hotel
- Orchid Hotel And Spa Phuket, Thailand