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“Right on the beach!”
Review of Benjamin Resort

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Benjamin Resort
Ranked #243 of 378 Hotels in Kathu
Reading, United Kingdom
Level 3 Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Right on the beach!”
Reviewed 26 December 2009

We paid in advance and on arrival they tried to make us pay more for a sea view room. We declined and so were pleased to find we had a room on the 3rd floor which was at the front of the hotel so we still got a sea view. The room itself was spacious, had great air con, a fridge (great for all those bottles of water you need) and a balcony that looked onto the beach. We made use of the free sun loungers although they had no umbrellas . Found the breakfast set-up quite confusing- as far as we made out it was free to have toast, tea/coffee and fruit but you paid for eggs etc- not many tables either; we found it quiter about 10.30am. A good budget hotel.

  • Stayed November 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MarknBeth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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42 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (7)
Date | Rating
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English first
Sydney, Australia
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 December 2009

Despite the great location of the hotel, we were quite disappointed by this rather mediocre hotel. Though we booked a twin room with a seaview, when we arrived were offered a choice between a twin room without a view and a double room with a seaview (we chose the latter). As others stated, don't expect a 5 star hotel nor a resort (despite what the name suggests) and you won't be disappointed. Basic facilities were adequate, and the best thing about the accommodation was the balcony with a lovely view of the sea outside and close proximity to the water

The most disappointing aspect of the hotel was the rude and obnoxious staff. With only one exception, most of them were unattentive, unhelpful, obnoxious and prone to laughing at guests' questions without giving useful answers (e.g. questions such as "are there markets nearby? where did you buy your food?" were met with mirth and a vague wave of the hand down the street). This made us reluctant to ask the staff for any help whatsoever.

When it came to leaving Phuket, the reception desk would only allow us to book an overpriced (600B) taxi through them to go to the airport. Since we wanted to call an independent driver who drove us to the hotel and charged less (400B), we were told that a local phone call from the hotel cost 75B/minute (compared to approximately 5B at a payphone across the road). When we asked to take a shower after checking out on our last day at the resort, we were first directed to a shower without water on the third floor of the building, rather than one 3 metres away from the reception desk (which we were allowed to use eventually).

Overall this a very disappointting place to stay given the price and the wide variety of other accommodation available in the area. One should not be made to feel embarrassed or thwarted regarding simple requests while on holidays. Don't stay here or you may encourage their unhospitable and substandard service.

  • Stayed December 2009, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank saffire66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Kathu hotels

Melbourne
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 13 August 2009

We stayed at this resort in early 2007 and had a great stay and decided to stay there again when we came back. Upon checking into our room we noticed that the room hadn't been cleaned. The floor was covered in an oily/sticky substance so you couldn't walk without your thongs on. The bathroom was filthy, there was mould all over the tiles on the walls and the shower/bath. The shower/bath was also covered in soap scum. After lying on the bed for 5 minutes we became very itchy and after looking closely at the sheets noticed that there were fleas and bed bugs crawling all over the bed. We immediately went down to reception to complain so they moved us to another room. The new room was even dirtier. There seemed to be faeces smeared all over the bathroom walls and the toilet hadn't been cleaned since the last guests had left. The bed was also covered in fleas and bed bugs so we came to the conclusion that the whole hotel was infested (we did notice that they let stray dogs roam around the place). We decided to leave immediately but they would not refund our money even though we hadn't been there for any longer than an 1hr. Extremely disappointing experience, we would not recommend this place to our worst enemy.

  • Stayed August 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Olllys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane
Level 3 Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 14 February 2009

We stayed 4 nights with our 2 kids (2,4 yo). We had a great time. Staff very friendly, rooms are very basic but large and clean with aircon and views. Right on the beach which is priceless for the breakfast served and included in the cheap price
Would highly recommend if you are looking for a good low key place to stay in Kamala

  • Stayed February 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kazlolo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North vancouver
Level 2 Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 September 2008

I found this place from the Lonely Planet book and it was great. It was well priced and the rooms had a great ocean view. We went there during low season so we were about the only people on the beach. The beach this hotel is on is kind of like a long beach, where the water go very far out and the sand stretches for miles. In Phuket, the beaches are not white sand but are still beautiful and worth visiting. The service was good, the beds were decent, this was no 5 star and not a hotel, and not a resort, more like a motel 6 with killer view, but in Thailand thats alright! Food shops on the same block are great, you can rent a mophead from this hotel and drive around the city!

  • Liked — the view
  • Disliked — nothing
  • Stayed June 2008, travelled with friends
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank Vancouvergirl87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Western Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 June 2008

2 friends and I had separate rooms at the Benjamin and we loved the Hotel. No, it is not 5 star so dont expect it! We had a view of the ocean and the staff were just terriffic! Rooms were quite large and quite plain but what do you need? Anything asked for was done, we had breakfast on the terrace right on the beach every morning. We were in a convenient location with easy access to Kamala township.

Although it may look pretty tired and stressed from the outside the rooms were very clean and we had everything we needed for our stay. People please remember a Tsunami went through there so give a little credit to the locals and owners for making our stay a memorable one! Great price for what we experienced!

  • Liked — The friendly & helpful staff & cleanliness of rooms
  • Disliked — No Pool!
  • Stayed May 2008, travelled with friends
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Allioops_oz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
1 review
Reviewed 5 January 2008

A few weeks in advance I made a room reservation via e-mail for the new year week and I received a confimation of my booking. When I arrived in the afternoom of 30 Dec 2008 - as previously appointed - there was NO ROOM AVAILABLE !!! The lady in the reception had my name in her list (!) but she told me the "boss" has decided to give the room on first come - first served basis.
Two hours later the staff offered me a room in different hotel nearby at a much higher rate than I would have paid in benjamin resort. As it was peak season when almost all places are fully booked - what could I do ...

  • Stayed December 2007, travelled solo
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank bozi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Benjamin Resort

Property: Benjamin Resort
Address: 83 Moo 3 Kamala Beach | Tambon Kamala, Amphur Kathu, Kathu, Phuket 83000, Thailand
Region: Thailand > Phuket > Kathu
Amenities:
Beach Airport Transportation
Hotel Style:
#69 On the Beach Hotel in Kathu
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Benjamin Resort 2.5*
Number of rooms: 25
Reservation Options:
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Also Known As:
Benjamin Hotel Kathu
Benjamin Resort Phuket, Thailand

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