My wife and I travelled to Phuket for a family holiday with our kids (7 and 10) over 2 months ago. I contacted Matt at Aloha Ocean Adventures on the recommendation of a friend and was extremely happy that I did so. Even though, due to rough weather, we didn't end up going out on Matt's boat (he is safety conscious first and foremost), he basically acted as our tour guide for the rest of our stay - arranging a van and driver for us and recommending restaurants and tourist locations to visit. Later in our trip, he even arranged for us to go on a group charter on a larger vessel (with 40 other people unfortunately!) - supplying us us with snorkling equipment from his own boat (which was better gear) and met us at the wharf both upon our departure and return - just to make sure that we had an ok time! To top it off, he attempted to hand me back the cash difference between the cost of the larger group charter, versus the deposit I had paid for the private charter - needless to say, I refused to accept any kind of refund, which would not have gone half way to covering the cost of the hire of his snorkling gear and his time and effort in making sure our stay in Phuket was a pleasant one! My family and I can't wait to get back to Phuket (in the peak boating season) and try out Matt's boat first hand!
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