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“was a good experience”

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Serenity Resort & Residences Phuket
Ranked #6 of 43 Hotels in Rawai
Certificate of Excellence
Reviewed 31 August 2014

Nice resort , quiet for couples & get away seekers
Breakfast buffet was perfect , i loved the fried rice , noodles & sushi
they have a great variety of fruits & juices everyday
Senses spa is spectacular but bit pricey comparing to other massage centers in Rawai

  • Stayed: August 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Roudy F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this reviewResponded 12 September 2014

Dear Roudy,
Thank you very much for your review and we are glad to hear that you enjoyed your stay at Serenity. Sincerely, Urs - General Manager

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286 - 292 of 1,122 reviews

Reviewed 30 August 2014

To start with, resort is too far from the airport with a poor location

While the resort is on the seafront, the beach is completely unusable. At low tide, the place is almost a swamp, in look and in smell. Resort has only one restaurant with very few option. Buffet breakfast is not at all RICH. For Veg, you can hardly get anything apart form BREAD. There is hardly any sidewalk available near the resort where you may go for FOOD.

Definitely not a 5 star resort property.

Room Tip: Look for other resort.
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  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
3  Thank rahul98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this reviewResponded 31 August 2014

Dear Rahul,
Thank you for your review.
The location of our resort is clearly advertised everywhere so that guests are not surprised that we are located in a quiet part of Phuket.
The fact that our beach is not swimable at low tide is also mentioned in many reviews on TA and the fact that we have one restaurant only should not come as a surprise to a guest booking our resort, as its also very clearly advertised.
Sincerely, Urs - General Manager

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Reviewed 21 August 2014

Great place to relax at the end of a busy holiday .Extra large rooms including large living area & balcony .Rooms have very good cooking facilities if you do not want the excellent restaurant. Friendly & helpful staff both in reception, restaurant & bar. Good breakfast and many choices
on Lunch & Dinner .Just one tip during Happy Hour order your drinks from the bar, not the restaurant Lovely pool and surrounds overlooking the ocean.

  • Stayed: August 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Frank A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this reviewResponded 31 August 2014

Dear Frank,
Thank you very much for your review. Great to hear that you enjoyed your time at Serenity!
Sincerely, Urs - General Manager

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Reviewed 17 August 2014

Amazing spacious rooms, stunning veiw and fantastic half price cheap delicious cocktails from 5 - 7!! Lovely pool, freindly helpful staff, beautiful food, excellent value away from the hussle and bussle of Patong

  • Stayed: August 2014, travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank ScottyNZ13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this reviewResponded 31 August 2014

Dear Scotty,
Thank you so much for your review and compliments well appreciated!
With kind regards, Urs - General Manager

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Reviewed 12 August 2014

We enjoyed the lack of chaos in this resort - not an ocean front resort for those who want to get in the water and build sand castles, but great for those of us who just want to get AWAY and enjoy drinking coconut drinks in the water-facing pool. Thai food at the restaurant was absolutely amazing and didn't leave us any desire to leave the resort! Spa was great, too, and reasonably priced with a nice selection of services available.

We would recommend this resort to couples, singles, and groups of adults looking for a relaxing getaway :-)

Room Tip: Your room isn't where you're going to want to spend much time, so I don't think it reall...
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  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Service
3  Thank TheBeaches2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this reviewResponded 31 August 2014

Thank you very much for your review and we are happy to hear that you had a great time at Serenity.
With kind regards, Urs - General Manager

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Reviewed 11 August 2014 via mobile

I stayed here with my boyfriend for just over a week and it was amazing!! The resort itself was fabulous and the best menu in thailand!!! A fabulous restaurant manager called mam was in particular an absolute diamond! She couldn't be more helpful! And a manager called max was also a brilliant asset to this place! Signed the Irish couple

Stayed: July 2014, travelled as a couple
1  Thank Boylanad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this reviewResponded 31 August 2014

Thank you so much for your review and your compliments! I will let Khun Mam and our team know.
With best regards, Urs - General Manager

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Reviewed 7 August 2014

Looking for a hotel in Phuket? Look no further then Serenity Resort & Residences. It truly offers paradise for all types of travelers.

The rooms are big and the staff are amazing. The breakfast is nice by the beach, and having a beer by the pool with super views of the sea, will make you treasure the memories of staying in such wonderful resort.

Room Tip: The suites are really big
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  • Stayed: July 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Thank giztateuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this reviewResponded 9 August 2014

Thank you very much for your review! Its nice to have you back again:)
All the best, Urs - General Manager

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Additional Information about Serenity Resort & Residences Phuket

Address: 14 Moo 5, Viset Road, Rawai, Phuket 83130, Thailand
Region: Thailand > Phuket > Rawai
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
#3 Romantic Hotel in Rawai
#3 Family Hotel in Rawai
#3 Top resorts Hotel in Rawai
#4 On the Beach Hotel in Rawai
#5 Luxury Hotel in Rawai
Price Range: £48 - £283 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Serenity Resort & Residences Phuket 4.5*
Number of rooms: 78
Official Description (provided by the hotel):
Nestled in Chalong Bay, on Phuket's sunrise coast, Serenity Resort & Residences Phuket will surprise and delight its privileged guests. Just 64 sumptuous, oversized rooms, suites and stunning beach residences. Some residences enjoying their own generous sized private pools, providing the highest standards of comfort and luxury. Contemporary design, flawless personalized service and ultimate nautical lounging experiences. Serenity's facilities include the East 88 Beach Lounge, a fully equipped gym, FREE WiFi access across the resort and much more. ... more   less 
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Also Known As:
Serenity Resort And Residences Phuket
Serenity Resort & Residences Phuket Hotel Rawai
Outrigger Serenity Terraces Hotel
Serenity Resort & Residences Phuket Rawai

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