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Twinpalms Phuket
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Reviews (2,043)
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All reviewsoriental spooncatch beach clubgrand deluxe palm roomthe penthouselagoon poolresidence hostcatch barour honeymoonconstruction noiseseafoodhotel restaurantamazing hoteldirect accessmain poolpool accessbeautiful surin beachwelcome drink
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Reviewed 31 October 2013

We were welcomed with champagne cocktails after meeting our driver and residence host at the airport. Good start.

Our host led us to our room, a duplex pool suite (room 109) and showed us around. This is a one bedroom king suite on two stories. The pool in this unit is very private. We used it daily, and were almost certain no one could see us. There were other pool units which were much less private.

We had everything we needed- evening turndown with chocolate, umbrellas for the sporadic rains, breakfast with sparkling wine each day.

My one issue with the cleanliness of the gym has since been addressed by Olivier Gibaud, the property general manager. There are TVs in the gym set to a somewhat crazy Fashion Channel that can't be changed. News or sports would be better, in my opinion, but I appreciate the desire to accommodate all.

Our residence host, Ka, was amazing.

Room Tip: Do the duplex suites. Worth it.
  • Stayed: October 2013, travelled as a couple
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1  Thank amy058
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 October 2013

This is a great resort for relaxing at. Very well appointed with a great pool, and close to the beach if you prefer to swim in the sea.
The Catch Beach Club is part of the Twin Palms which gives you a beach base.
Good eating at both the resort and the Catch Club.
Far enough away from Patong to miss all the noise and bustle of this area.
Highly recommended.

Room Tip: All rooms are good with easy access to the pool.
  • Stayed: October 2013, travelled as a couple
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1  Thank rarpos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 October 2013

From the moment we arrived we were made to feel really special, being asked for our preferences for room fragrances, flowers, pillows, daily fresh fruit deliveries etc. The room accommodation is excellent, and the general public areas beautiful with a lovely relaxing ambience. Breakfasts were very good and when we ate at the hotel in the evening the food was very good then also. I was really impressed when my grown up son did not feel well and they went to his room to enquire how he was and arranged tea and toast for him; The hotel is compact enough and of a size to feel quite intimate. Surin Beach is lovely although the waves were very strong. The Beach Club is very smart and also there is a newly opened bar/restaurant called Zazada at the end of the beach, that we liked. It is a little distance by tuc tuc or taxi to Phuket town or to experience the craziness of Patong, but this was not a problem. I will be dreaming about returning there again. The hotel is ideal for families with little ones, and for couples of all ages. It might not suit groups of friends who want a wider choice of action. Although we went in the off season the rain only affected us only for short periods, it was always warm, and we had plenty of poolside time. I can understand why the hotel was full even in the off season and why it gets so many plaudits.

Room Tip: Rooms on the ground floor are less private but you have the advantage that you can just wander out from the front terrace on to the poolside. They are good for anyone wanting to avoid steps although generally there are not mobility issues with this hotel. My son was upgraded to a first floor room which had a lovely sunken bath as well as a shower.
  • Stayed: October 2013, travelled as a couple
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2  Thank BoltonMaltesers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 October 2013 via mobile

This place is simply amazing! We returned again in October 2013 after loving it for the first time back in October 2012.
Travelling with a baby/toddler can be difficult however the staff here make everyday easy and pleasant. Much to our suprise they remembered us from last time and our little boy who was only 3 months old on our first visit.
The pool staff make everything a pleasure and never hassle.
Front desk staff are always so happy and have the biggest smiles to greet you everyday.
Breakfast staff, amazing and so cheery first thing in the morning and excellent helping out with a very messy 15month old.
If your going to stay here make sure you book in advance for the Sunday brunch! One word- outstanding!
My only gripe would be you can never get into your room early than 2pm and we had to pay for a half a day to check out later.
However we will be back!
We love twinpalms

  • Stayed: October 2013
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2  Thank backpackme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 October 2013

Lovely hotel, not located near Patong beach. The beach club would have to be one of the best bar locations on the Island. Staff are fantastic, and very accommodating you couldn't ask for better. Food was fantastic, although the menus were limited. Breakfast was limited, but quality products all the way.

Room Tip: Book via SLH
  • Stayed: October 2013, travelled as a couple
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Thank Nathan_Hill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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