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“Pure relaxation”
Review of Twinpalms Phuket

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Twinpalms Phuket
Ranked #6 of 97 Hotels in Thalang District
Certificate of Excellence
Reviewed 29 December 2009

Stayed in a Grand Lagoon Room & it was brilliant. V clean, great big bed and nice to be able to access the pool from the comfort of your room. Service was exceptional, and where there were minor hicups, they were quickly rectified. Catch Beach Club was best beach bar i've been too and the beach and sea was amazing. On the whole, great hotel and would recommend highly.

  • Stayed: December 2009, travelled as a couple
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Thank Hopmeister
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 22 December 2009

We stayed at TwinPalms in Phuket for one week in December and it was a super experience. Great architecture, great rooms and service and superior pool area. More expensive than others but definately worth it if you're looking for a relaxing and beautiful environment for your holiday. Also easy acces to very nice beach with hotel bar/cafe/restaurant.

  • Stayed: December 2009, travelled as a couple
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Thank Msjensen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 December 2009

the place in amaizing, modern and classy.
the hosts are nice and efficient.
it is a perfect place to relax and to disconnect from urban stress.
we were welcome with a guyava juice and a bracelet of flowers. our room was very beautiful. the service was 5stars.
the pool is amaizing. the place is not huge so that you can go out in a minute. but once you enter the lobby... you are in paradise !!!

  • Stayed: December 2009, travelled as a couple
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Thank emiphuket
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 December 2009

We picked Twin Palms after spotting it on SLH site and some studies on the trip reviews on this site.

My boyfriend and I spent 5 days in Twin Palms Phuket. It has been too short when we realized it on the day we check out the hotel.

Originally we booked a Grand Deluxe Palm Room, but with my SLH membership, we got a free upgrade to suite. Which I would say is twice as bigger as the Deluxe room and very comfortable. We got a living room, bar area, bedroom, big dressing room, big bath room, and a huge balcony where we also enjoyed a lot of time there. There are two flat TV's in the room and we hardly had time to turn those on.

The hotel is with detailed touch. As frequent travelers, both of us are very happy with the hotel facility, atmosphere, foods, and drinks. The service is not consistent though. Some staffs are very friendly and helpful, but some are not. I guess they might be too busy in the Catch Club and the service level dropped.

Do go to the Catch Club by the beach. We almost went to the beach and stayed at the lounge area whole day. There are lounge seating area, lounge beds, or beach chairs to choose from. We picked the lounge area with L-shape sofa and a lounge table. Very good atmosphere for couples to enjoy some rooance with drinks and nice sea view. Foods in the Catch Club are yummy. Don't miss out the BBQ night dinner in the Catch Club as well. It's worth the money for the foods you get. Good quality sea foods and steak.

The pool side lounge bed is also great. Very relax and prefect for couples. Yet, we still stay more time at the beach side as i personally like the beach club more.

It was a very good stay in Twin Palms. Will we come back again? My answer is definitely.

Stayed: November 2009, travelled as a couple
Thank mmluvgg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 December 2009

We recently spent 3 nights at this hotel at the end of our Phuket honeymoon. This is an absolutely fantastic hotel. We arrived and were greeted with welcome drinks and a description of the hotel - where to find breakfast, beach club etc and then shown to our hotel. We chose a Grand Deluxe Lagoon View Room which did not disappoint. Gorgeous room with a giant king bed, huge bathroom with seperate shower and bath including full size products. Both aircon and fan in the room and an outside fan on our deck which was complete with a seat and day bed. The hotel is kept in pristine condition with a beautiful main pool and a network of lagoon pools which were for the direct pool access rooms. One note - if you want to spend time by the pool. Get your sunbed EARLY as there aren't a great deal of them and they do go quick. We did find though that around 3pm there would be vacant ones so we tended to just spend our afternoons by the main pool and chose to spend our 'pool time' from the comfort of our own deck. The area is great. If you enjoy a bit more of a quieter atmosphere than Patong, this is it. Outside of our hotel we crossed the road over a small park that is lit with lanterns at night to find a heap of beachside restaurants - the majority on the sand. Really great pricing for food. It would cost us around $20 for entree, main and drinks which was great. We loved Audy's and Noks. There is also a little bar at the very far end of the beach - a little shack which is magnificant to watch the sun go down. A couple of little shops are around and a mini mart and a few tailors but other than that its more of a location to relax on the beach and do nothing. Oh, you can get massages for 400baht on the beach for one hour which are divine. You can also borrow books and dvds from the library at the hotel free of charge and there is free internet. As we were on our honeymoon we came back the first night to find 2 dozen long stemmed red roses and the bath filled with rose petals. They also turn down your room every night with choccies! To sum up we absolutely loved it here and I would definately return without a doubt. All the little things are accounted for like a note from the manager in your room and a welcome home email. These little things I think are nice in a boutique hotel. For what you pay I think its definately worth it. STAY HERE!

  • Stayed: November 2009, travelled as a couple
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1  Thank AlwaysAway08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 December 2009

Just returned from a ten night stay at the twin palms. Overall it was great but not as great as we were expecting…the hotel is beautiful, the location fabulous and the rooms are great. We had booked a grand deluxe room on the upper floor (I would recommend this as the ground floor rooms don’t have as much privacy) but after several room problems and eventually speaking to a manager we were upgraded to a junior suite. Both rooms were fantastic, obviously the suite excelled in comparison to the deluxe room but I would have no problem staying in the grand deluxe room if I were to return.

As other reviews have stated the pool area and catch beach club were fantastic, my only complaint is that there are not enough loungers at the beach or the pool and people were reserving them with their belongs before going for their breakfast and not returning for a couple of hours. Despite the 30 min non use hotel policy we had to wait over an hour and half for a lounger at the beach.

The food at the hotel is outstanding, there was a good selection at breakfast and the food at Catch was excellent. The hotel cocktail menu was great and the cocktails expertly made and delicious. Prices were high…European prices throughout. This was our first time in Surin and this is certainly the most expensive part of Thailand we have been to in terms of eating and drinking.

The service is good but certainly not as good as I was expecting from a small luxury hotel or a Thai hotel. We have travelled all over Asia, stayed in a number of SLH hotels and this was our sixth trip to Thailand but the service at the Twin Palms wasn’t as high as we have experienced in other parts of the country.

Surin is beautiful, we hired a car from the Andaman Car hire a couple of doors up from the hotel (cheaper to hire direct than thru hotel) and explored the island and Kho Lak. After driving round the island we were sure we had made the right decision staying in Surin and the Twin Palms.

Overall we had a great stay and I can see why based on the location, the rooms, the spa, the food and drink that it’s a popular choice and if we were to return to Surin and Phuket, we would stay at the Twin Palms again.

  • Stayed: November 2009, travelled as a couple
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1  Thank EILS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 November 2009

Wonderful design, clean, functional but very sexy and cosy. Organic design at its best with lush tropical landscaping.

Stayed in a Deluxe Lagoon Room, it was a delight to step from the room into the lagoon pool or to look back into the room and see the beautiful private garden.

The bedroom was lovely with a very comfortable bed with luxurious sheets and pillows. Beautiful bathroom with views of the garden while you lather up with wonderful smelling lotions.

Housekeeping was outstanding. Many thanks for the very good service

Delicious food from breakfast and beyond. The Pool lunches were great, lovely salmon with mango salad, great tapas, juicy hamburgers. BBQ at Catch Beach Club is not be missed.

Catch Beach Club is very trendy, cool and blue, with a firey vibe in the evening.

Staff are friendly, professional, well dressed and efficient. Special thanks to the pool/restaurant staff and also Dan and Sophia.

I liked it so much, I purchased a Twimpalms Platinum Membership Card for my friend was lives in Bangkok, but I am envious that I live so far away and will not be able to return until next year.

I look forward to my next visit.

  • Stayed: November 2009, travelled with friends
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Thank Sans-S0uci
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Twinpalms Phuket

Address: 106/46 Moo 3, Surin Beach Road, Phuket 83110, Thailand
Phone Number:
Region: Thailand > Phuket > Thalang District
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 On the Beach Hotel in Thalang District
#5 Romantic Hotel in Thalang District
#5 Spa Hotel in Thalang District
#6 Luxury Hotel in Thalang District
#8 Family Hotel in Thalang District
Price Range: £99 - £332 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Twinpalms Phuket 5*
Number of rooms: 97
Reservation Options:
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Also Known As:
Twinpalms Phuket Hotel Thalang
Twinpalms Phuket Hotel Cherngtalay
Twinpalms Phuket Cherngtalay
Twinpalms Phuket Thailand

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