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Reviewed 2 October 2012

I found the location very attractive since:
- The view is amazing: a beach with an island and the blue sea... no buildings in front hiding the nature.
- Have two good pools.
- I am the type of travelers who hate the places overcrowded of tourist where you have to fight for a table, here the noisy neighbors, pushy street sellers and travel hundreds of miles just to have an attractive western franchise as main attraction (which is what happens on Patong).

Anyway the hotel have some cons:
- The employees are very helpful but they low level on english makes them mix orders or just give up on help you.
- The beach in front is not for swimming (have no sand, just a weird hot mud very sticky)
- If you try to use taxis is very expensive: over 600 Baths

I read reviews about the distance saying that the location is not good but for me is a mixed feeling. If you behave as a simple tourist you will try to look for travel agencies all the time (which will charge you and additional price for pick you up from a "far distance", according to them. prices can be between 400 to 600 baths additionally to the booked tour or service... i'm including here some spas who offer to pick you up form the hotel) and use taxis... in both cases you will expend a fortune, but if you think as traveler, maybe you already know that as in the case of Phuket and in some cases even Bangkok, is better to rent a car for a complete day. 08 hours cost an average of 3,000 baths and you can use it to go all over the island (literally). Actually the hotel have a plus with this idea, the price is cheaper than even some car rental companies: 2.600 (aprox) Baths and you can negotiate with the driver if you need extra hours.
So at the end, the location of the hotel is not necessarily bad. Take also in count that in general terms, the transport is a major issue in Phuket (is hard to find taxis) so is super convenient to rent a car for a day, half day or even hours because is cheaper than taxis.

Room tip: From my point of view the best option is the SUPER DELUXE SEAVIEW (have a nice terrace where you can drink wine looking the sunset.
Date of stay: September 2012
  • Trip type: Travelled as a couple
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1  Thank Manuel V
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Supalai, General Manager at Supalai Scenic Bay Resort & Spa Phuket, responded to this reviewResponded 8 November 2016

Thank you very much for choosing our resort for your holidays, and let us know on your comments and give us a chance to improve our better services.

Sincerely Yours,

Chokdee, C.
Supalai Management Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 September 2012

I had a mixed experience at the Supalai.

The view from the reception area, the rooms and the pool is superb. Overlooking a lovely bay with turquoise water. The staff are helpful, rooms are clean, well appointed and a reasonable size. The two pools are beautiful and beckon your attention.

I visited with a small group in early September and it was eerily quiet. I think this changed on the day of my departure with the arrival of 3 large buses of guests. Unfortunately we had a very limited range of drinks (beer and soft drinks) for our evening meal as the bartender had gone home.

The hotel is isolated and I don't thing there is much you can do outside of the resort without getting in a taxi. This didn't bother me as I was only over nighting and if you just wanted to chill it would be perfect.

Date of stay: September 2012
  • Trip type: Travelled with friends
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Thank aussieAl_61
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Supalai, General Manager at Supalai Scenic Bay Resort & Spa Phuket, responded to this reviewResponded 8 November 2016

Thank you very much for choosing our resort for your holidays, and let us know on your comments and give us a chance to improve our better services.

Sincerely Yours,

Chokdee, C.
Supalai Management Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 July 2012

I am surprised by some of the poor reviews here. We found this to be a lovely place to stay, right from when we arrived and started to negotiate the cheapest price. Initially they couldn't match what we could get online so they allowed us use of the internet and helped us find the best online deal - and then matched it. Very helpful

The room was lovely, a fabulous view, spacious room and great bathroom with both bath and shower. Wifi was included and was reliable and the breakfast, also included, was a wonderful buffet with so many choices

Staff were very friendly and helpful, the location was lovely with the only negative being that it was quite remote, but as we had hired a car this wasn't a problem for us. I wouldn't recommend it as much for those using public transport and wanting to see further afield

We only planned on staying one night but the rain set in and we decided to stay and relax for another night as we felt so comfortable here

Room tip: All the rooms are great as there are fantastic views
Date of stay: June 2012
  • Trip type: Travelled as a couple
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1  Thank KKatherine
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Supalai, General Manager at Supalai Scenic Bay Resort & Spa Phuket, responded to this reviewResponded 8 November 2016

Thank you very much for choosing our resort for your holidays, and let us know on your comments and give us a chance to improve our better services.

Sincerely Yours,

Chokdee, C.
Supalai Management Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 June 2012

Great welcome, excellent 'out of season' pricing and an upgraded room without asking. Service, desire to please and quality of food in the restaurant for both breakfast and dinner was very good.

Wifi was fast and inclusive and complimentary water in room each day.

Bathroom had good amenities and also a deep bath (with shower rose) and separate shower will large rose head and good pressure.

Rated location as very good but is idea to have your own car for access unless you wish to use the resort transport or relax at the venue.

Room tip: No specific recommendation. All rooms seems to have good access
Date of stay: June 2012
  • Trip type: Travelled as a couple
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    • Location
    • Sleep Quality
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    • Cleanliness
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1  Thank Tyretalk
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Supalai, General Manager at Supalai Scenic Bay Resort & Spa Phuket, responded to this reviewResponded 8 November 2016

Thank you very much for choosing our resort for your holidays, and let us know on your comments and give us a chance to improve our better services.

Sincerely Yours,

Chokdee, C.
Supalai Management Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 May 2012

The hotel is really nice.
Staff are friendly and speak reasonable English. Food is good, overpriced for Thailand but typical hotel price. Breakfast is good, the guy makes good omelettes.
Pool is good, overlooking the sea. All the rooms face the sea with a great view.
Only bad thing is location. Not near anything, nearest 7-11 is 2km walk.

Date of stay: April 2012
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2  Thank alexpegg
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Supalai, General Manager at Supalai Scenic Bay Resort & Spa Phuket, responded to this reviewResponded 8 November 2016

Thank you very much for choosing our resort for your holidays, and let us know on your comments and give us a chance to improve our better services.

Sincerely Yours,

Chokdee, C.
Supalai Management Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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