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“Very nice budget hotel”

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Capt.'s Inn & Suites
Ranked #10 of 14 Hotels in Alexandria Bay
IL
Level 6 Contributor
260 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 215 helpful votes
“Very nice budget hotel”
Reviewed 24 August 2014

Very nice budget option. Girl at front desk was very friendly. Didn’t not use outdoor pool due to it raining. They do have a board game room in back that was nice since the kids couldn’t swim. Great location to take Uncle Sam Boat Tour. Very nice Kinney’s Drug Store (similar to Walgreens) across the street.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
3 Thank KC4444
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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110 reviews from our community

Traveller rating
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    36
    27
    7
    6
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38
45
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5
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • French first
  • Any
English first
New Jersey
Level 4 Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 24 August 2014

Nice, clean room. Towels the first day were a little rough, but second day were better. Pillows need to be replaced desperately! They were nothing more than flat pancakes. Overall a decent place for the money. Would stay here again.

  • Stayed August 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Joannes2002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 20 August 2014 via mobile

The building we stayed was run down. Door broken up on the outside. Lichen and mold outside room. No phones in room. Little garbage still in room before arrival. Room smelled musty. TV had lots of static. This is more like a cheap motel than an Inn. Also not close to downtown as expected.

Stayed August 2014, travelled with family
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brockport, New York, United States
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 August 2014

Our family stayed for 2 nights for Pirate Days. Room was new and clean.Terrific value for the price. We had two doubles in the two story structure. Had an issue with the mini fridge not working. They were quick to replace it and were quite apologetic. Pool was nice, although the weather did not cooperate. Great facility for the budget conscious traveller. Walkable to the village, but neeed to pay to park if you drive. Bring quarters for the meters. We had obnoxious upstairs neighbors who let their kids(8) run amok. There are quiet hours, but no phone and the office isn't open late at night, so I went up to yell at them. Second night was terrific. Would stay again.

Room Tip: 2 story structure is beautiful. Chairs and porches by rooms increase space. Choose 2nd floor end roo...
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  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Samantha G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Somerset County, Nj
Level 4 Contributor
45 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 17 August 2014

Stayed here for 3 nights based on other reviews seen on Trip Advisor. Very reasonable- a king room for $79 per night. Room and bathroom were on small side but it was fine as it was clean and quiet. Room has nice TV and small refrigerator and table and 2 chairs. Would suggest they add single serve coffee makers to rooms. I knew they did not have them so brought my own. There was a very nice pool but it was too cool or rainy for us to swim while we were there. Location is just a few blocks from downtown area, could easily be walked. There is a diner next door and tons of restaurants in downtown area.

  • Stayed August 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Andrea F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago
Level 6 Contributor
134 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 9 August 2014

Motel was OK, and was clean. A couple of issues to note.

1. There are no phones in the room - unusual
2. The office closes at night and doesn't open until 8:00 AM - unusual
3. They have WiFi, but I could only get it to work by sitting outside on the balcony. This motel is spread out and if you are far from the office, you're out of luck. They don't seem to care much about this. If you need it, make sure you can connect from your room.
4. They own a restaurant called Riley's by the waterfront. They pushed us to eat there. They even gave us a $1.00 coupon off of breakfast (whow, $1.00). I don't know if Riley's is any good, but FYI

Room Tip: get a room close to the office. the WiFi is weak
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  • Stayed August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank SlymanChicago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 August 2014 via mobile

Staying for pirates weekend, checked in yesterday and so far so good. Maid service was on point and check-in was simple. We made our reservations a month ago on the phone with dana and it was nice to check in by the same person who took our reservation. Relaxed atmosphere and easy going staff have made the begining of our stay memorable and has set the pace for a fun filled family weekend! The only negative being no coffee pots in rooms but there is a coffee bar available in the office. Overall clean rooms, pleasant staff, good service and plenty of parking, highly recommend!!!

Stayed August 2014, travelled with friends
Helpful?
3 Thank Ryba B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Capt.'s Inn & Suites

Property: Capt.'s Inn & Suites
Address: 116 Church St, Alexandria Bay, NY 13607-1714 (Formerly Alex Bay Lodge)
Phone Number:
Region: United States > New York > Alexandria Bay
Amenities:
Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 14 Hotels in Alexandria Bay
Price Range (Based on Average Rates): £
Hotel Class:2 star — Capt.'s Inn & Suites 2*
Number of rooms: 60
Reservation Options:
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Also Known As:
Alex Bay Hotel Alexandria Bay
Alex Bay Motel

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