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“Very Clean, very attentive, friendly staff.”
The Chalets at Swan Bay Resort
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The Chalets at Swan Bay Resort
Chalet Entrance
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Very good
1 review
The Chalets at Swan Bay Resort
Kitchen/Dining Room
Living Room
1st Floor Bedroom #1
1st Floor Bedroom #1
1st Floor Bathroom
1st Floor Bathroom
1st Floor Bathroom
1st Floor Bedroom #2
1st Floor Bedroom #2
1st Floor Bedroom #2
Stairway to 2nd Floor
2nd Floor Bathroom
2nd Floor Bathroom
2nd Floor Bathroom
2nd Floor
2nd Floor Entrance
2nd Floor
2nd Floor
2nd Floor
2nd Floor Balcony
Stairway to 1st Floor
The Chalets
The Chalets
Park View
Pool and Tiki Bar
Our Grand Entrance
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Chalet -
3 Bedrooms, 2 Bathrooms, Sleeps 8
Alexandria Bay, New York

Reviews from our community

Very good - based on 1 review
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Reviews from our community

Rochester, New York
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Very Clean, very attentive, friendly staff.”
Reviewed 18 July 2016 for a stay in July 2016
people found this review helpful

We stayed in what I call a long house. It is actually a trailer I guess with a loft on the 2nd floor. The 1st floor was very nice, nicely adorned kitchen with stove, fridge and even a wine cooler. No dishwasher. Just the basic dishes & utensils tho. And a few pots and pans. This was our first time so I didn't know what to bring exactly. Next time I will bring paper plates, napkins, dish soap, paper towels, etc. I'm learning. The top floor was very low! It really is meant for small children. We had our adult daughter, husband and 8 month old staying up there. If I had known, we would have changed to a chalet. Again, not practical for adults. We were right by the pool which was great. And very close to the St. Lawrence River also. Great for swimming, kyacking, boating. Kids rented 2 paddle boats. You can also rent a party boat. There is also a tiki bar by the pool. Pretty much everything you'd ever need--and it is Pet Friendly!! Very nice. I would definitely stay here again, but in a Chalet next time. The people were great, attentive, and friendly. One complaint: Wi-Fi did not work well at all. We mentioned it daily and they knew it wasn't great and it was checked each time. But it still was not working most of the time.

How easy was it to book the property? How easy was key pickup/access to the property?
Overall condition of the property Bedding & mattresses
Kitchen & utensils Bathroom cleanliness
Other facilities & amenities Service
Liked best: Pool and tiki bar and pet friendly
Liked least: Very spotty internet
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children Large groups
People with pets
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
10 Oct 2016
Hey Chrystne....Thank you for the positive response...we are continually working on the WiFi and I think we have the situation corrected...sorry about the dishwasher...I think we figured most people would eat out on vacation...LOL

We look forward to having you back and watch our Resort grow with the help of all our Guests feedback...Thanks again- Anthony
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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