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SENTIDO Djerba Beach
Ranked #2 of 103 Hotels in Djerba Island
Certificate of Excellence
surrey
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Nice place”
4 of 5 bubbles Reviewed 24 August 2014

Stayed there in july for 2 wks.the staff were freindly and efficient, food was good and wine was ok. Spirit measures varied with the waiters I think. Beach was lovely but a lot of tunisian sellers trying to get your attention to buy things and guys with horses and camels gping up and down the beach. Pools were very clean and maintenance was good. The entertainment was ok some worked harder than others. The waiter at the poolside bar is brilliant. Would have preferred a wk as 2wks was to much. In all had a good time

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank ninja64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday C, Responsable relations clients at SENTIDO Djerba Beach, responded to this review, 25 August 2014
we would like to thank you that you choose our hotel for your holiday.
we did note all the remarks that you mentioned it in your comment.
wish to welcome you again in Sentido Djerba beach.

Holiday Concierge
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1,439 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (98)
Date | Rating
  • Arabic first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Leicestershire
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 6 August 2014

The hotel is excellent, staff very friendly, rooms really nice and kept clean, air con no problems. Restaurant and food, waiter service excellent. Wine???!!! Mnnn but that's a matter of taste. Bars very good and bar staff very nice. The cleanliness of the hotel couldn't fault. Beach activities excellent... day time activities always on the go for all ages.... very good even if you didn't join in.
I can see why this got the Trip ad visor award for 2013. I have stayed in Radison etc and this is far better than the Radison just down the road.
Down side... Djerba, not a lot to see so this is a hotel holiday unless you do the trips to the mainland.. the resort is not the tidiest but hey, this is Tunisia.
One more comment: before we stayed here we looked at the reviews and some people commented about the food always being the same. It is not I can assure you. However if you insist on putting a bit of everything on your plate for dinner every night because you have paid for it or you want to try it, then it will taste all the same. Make a meal and stick to it and you will have a lovely meal every night. I/we saw so many people with plate piled high with all sorts of different foods? We would definitely recommend this hotel for a lovely relaxing holiday.

Room Tip: Don,t choose the pool view if you want to siesta.... the pool rooms are very close to the pool area.
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  • Stayed July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday C, Responsable relations clients at SENTIDO Djerba Beach, responded to this review, 7 August 2014
am delighted to read your review and thank you for taking the time to write such an excellent feedback regarding your recent stay at Sentido djerba beach .

I am also pleased to know you had a wonderful experience and thank you for your heartfelt recommendation.
HOLIDAY CONCIERGE
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Chester, West Virginia
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed 5 August 2014

A fairly standard Tunisian hotel. Rooms are a good standard and serviced well be the maids.
Very small spirit measures at the bars so order 2 for a reasonable strength drink.
Food is average at best. For best choice go early as I found some items not replaced.
The staff are very good and like anywhere in Tunisia small tips goes a long way.
average is a good description for this hotel.

Room Tip: Eat early or choice is limited
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  • Stayed May 2014, travelled solo
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank John H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 4 August 2014

I've been in late July (2014) in this hotel. It was probably the best possible choice.

For what i've seen the hotel beach is the best in the Island, a few camels and horses, but everything normal, always watched by a lifeguard and a security.

The food was very good, with a great variety, the only fault was the fish, but i accept that, because in Portugal we do have probably one of the best fishes in the world... probably my problem not to like the hotel fish

The location it's another great positive aspect, when you eat you can watch the water towel at 40 meters, the hotel it's on the beach! amazing! you don't have to cross roads or someting like that. You also have a lot of shops near the hotel (about 5 to 10 minutes walking). Note: Before you buy compare the prices!!

About the staff, very very kind and helpfull.

I have no negative point for this hotel.

  • Stayed July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
8 Thank Miguel S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday C, Responsable relations clients at SENTIDO Djerba Beach, responded to this review, 5 August 2014
I am delighted to read your review and thank you for taking the time to write such an excellent feedback regarding your recent stay at Sentido djerba beach .

I am also pleased to know you had a wonderful experience and thank you for your heartfelt recommendation.

I will certainly share your kind words with all our team and we really look forward to welcoming you back in the very near future.

Warmest regards,
HOLIDAY CONCIERGE
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham, United Kingdom
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed 31 July 2014

The rooms - We had 3 rooms in total as a family, not anything brilliant and quite shockingly dated but clean. There was a lot of noise in the corridors but perhaps due to the location of our rooms, towards the end of the week this got very annoying. Good wifi, accessible in rooms (and across the whole hotel)
Food - Put me off all-inclusive for life. We all begun skipping meals after a few days because it was all so boring/repetitive, nothing to look forward to at all. Same desserts, pasta, pizza, fries; I had read the other reviews before my trip but I was still unprepared. They had other meat dishes (often very undercooked) and fish but quite tasteless. Weird dishes like caramelised onions. Breakfast was the best meal of the day because of the crepes and pastries, but again undercooked eggs. This was the worst part of the trip for us and there aren't many places to go out and eat either.
Beach and pool - Very nice and clean, although sometimes brief sewage smell. Other visitors must get up at 6am to take all the seats, not an exaggeration in the slightest. So we started doing it. Hotel is literally on the beach and probably the best part of the hotel.
Entertainment - Very enthusiastic staff and we did a lot of activities, such as volleyball, pool games etc. We did jet skiing and paragliding, both good experiences. Night stuff was boring. Nothing in the gym, no point taking gym gear. There is shisha.

Overall, some unpleasant experiences (mostly down to the food) but it was a good trip. Very good service and beautiful scenery. Recommend the souk. Would not go back.

Room Tip: We did not have any choice with rooms, we had given a preference to Thomas Cook which was not adhere...
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  • Stayed June 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank NS6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday C, Responsable relations clients at SENTIDO Djerba Beach, responded to this review, 2 August 2014
Dear Guest,
Thank you for staying with us and for writing your detailed feedback. We were happy to read that you globally liked our property. On the other hand we were concerned to learn about your rare experiences. Please accept our apologies. Your comments were acknowledged by the managers in charge and are taken care accordingly.

Holiday Concierge
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Paris, France
Level Contributor
112 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 bubbles Reviewed 28 July 2014

Very good deal for the buck. Typical beach club hotel with an animation team that all day long tours the swimming pool and beach to drag you to games and sports of all sorts. If you are ready for this you will only see the good sides of it. The staff and animation team are very friendly.
The rooms are nothing spectacular but spacious and very clean, good closet space, bedding rather hard (i prefer). Nice swimming pools outside and warmed one inside (busy in the evening when outside would turning chilly - in May). The gym has rudimentary equipment, i managed. The food is ok, good choice, quality is not grand but i would not ask for more given the price. It was right. As in most beach clubs, shows are proposed at night, i'd say this was the weak point, but we were there at beginning of the season, maybe they needed a little warm up ... I recommend for a family stay, with reasonable budget. The proposition is more than fair.
We were also proposed a complementary room to shower before our return flight. I highlight appreciate when beach or resort hotel are able to extend to such service.

Room Tip: Imagine a u-shape (close by a glass galery on sea side - it breaks the wind) with swimming pool in t...
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  • Stayed May 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank Alstromeria33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday C, Responsable relations clients at SENTIDO Djerba Beach, responded to this review, 31 July 2014
assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Holiday Concierge
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Suffolk, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed 28 July 2014

Having always trusted reviews on trip advisor I must say that we were disappointed with the senitido djerba hotel. As far,as the beach pool rooms and cleanliness go all were of high standards what we did find is that meal times were very rushed, food was not replenished, tables were never reset until.you asked a,waiter and then you were forever asking for more cutlery. food wasvery repetitive .waiters did not appear very happy.Evening at breakfast you had to wait for bread for toast. Bar service very slow it appears that most of them wait on tables and overlook those that,are,willing to collect their own drinks one,particular waiter was very rude and,abrupt and actually pointed out his name badge.
We stayed at sentido Phenicia hotel in hammanent in April.this year which was,absolutely faultless and as you can imagine,we,had high expectations,but sadly were disappointed.

  • Stayed July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
2 Thank 19602110
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday C, Responsable relations clients at SENTIDO Djerba Beach, responded to this review, 31 July 2014
Thank you for taking the time to tell us about your experience at Sentido Le Sultan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

At Sentido Djerba Beach , we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taki

Holiday Concierge
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about SENTIDO Djerba Beach

Property: SENTIDO Djerba Beach
Address: Zone touristique | (previously Iberostar), Djerba Island 4116, Tunisia
Region: Tunisia > Medenine Governorate > Djerba Island
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Djerba Island
#2 On the Beach Hotel in Djerba Island
#2 Spa Hotel in Djerba Island
Price Range (Based on Average Rates): £
Hotel Class:4 star — SENTIDO Djerba Beach 4*
Number of rooms: 246
Official Description (provided by the hotel):
SENTIDO Djerba Beach is the perfect hotel for the whole family. This hotel has a very tranquil location with quiet surroundings, and is located directly on the sandy beach. If you want an extra peaceful and recovering stay, you can enjoy a relaxing trip to the hotel's own Turkish bath or enjoy a soothing massage at the spa. For the more active family, the hotel organizes a wide range of activities, and there are two tennis courts at the hotel. Or why not discover the surroundings horseback, or rent a bike to discover the island of Djerba by yourself? In short, at SENTIDO Djerba Beach, there is something for the entire family. ... more   less 
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Also Known As:
Sentido Djerba Beach Hotel Djerba Island
Iberostar Djerba

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