This hotel was under brand new ownership when we stayed there for 3 days in late December 2013, so some of the problems we encountered will probably be taken care of by the time you read this. Our main complaint was with the front desk, where the staff seemed incompetent at times, making us wait forever to get us towels for the swimming pool, and giving us wrong information time and again. Also, the maids would come and pick up towels in the morning but didn't bring clean ones until much later, and one day not at all!
On the positive side, the grounds were beautiful, the room spacious and the bathroom gorgeous. We had demi-pension meaning breakfast and dinner included, and the food there was the best. The chef was really excellent and used fresh ingredients, fish and lots of vegetables. Desserts were also fabulous. There are several dining options with a buffet restaurant and a lovely menu restaurant. The only complaint I had was coffee at breakfast which consisted of an espresso machine. Compared to the rest of the quality of the restaurants, this was a disappointing surprise. Sadly we could not use the beautiful outdoor pools due to the season, but the indoor pool, hot tubs, and "hammam" were lovely.
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- Also Known As:
- Barcelo Carthage Thalasso Hotel La Marsa
- Barcelo La Marsa
- Barcelo Hotel La Marsa