My husband and I stayed at this hotel and received an excellent service. The staff from reception to the maids were exceptionally polite and very friendly. The animation team really were entertaining as well as helpful. If you ever want any help with haggling at the markets or getting bargains just take Kimo (animator) with you. He was great!
Most of the guests staying there were French and Dutch but pleasant enough, the staff are all english speaking so you wouldn't have a problem communicating with them. Make sure you get your pictures taken by the onsite photographers Wahibi Ben Salah or Safa, they really do know there stuff!
All in all, the staff at this hotel really made us feel at home, if we didn't fancy going out they would put on movies, you could sit in the lounge with a blanket and a cup of tea while enjoying the latest realeases!
We had an excellent time and will stay at this hotel again!