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“Great Hotel, Great Staff.” 4 of 5 bubbles
Review of The Russelior Hotel & Spa

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The Russelior Hotel & Spa
Ranked #18 of 123 Hotels in Hammamet
Certificate of Excellence
Ascot, United Kingdom
Level Contributor
96 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Great Hotel, Great Staff.”
4 of 5 bubbles Reviewed 3 September 2013

We stayed at the Russellior for 8 days. We had a great and relaxing time. The staff are friendly but very busy. The food is repetitive and recycled but most resort hotels offer this service. I thought that the chef was quite clever in coming up with new dishes from last nights leftovers.
You can drink in the confines of your room and if you are discrete you can have an alcoholic drink with your meal by adding it to coke or fruit juice.
Avoid the Japanese restaurant. They have no idea how to cook Japanese food. Stick to local cuisine.
We are seasoned travellers and stay in some of the best resorts around the world. The Russellior was not our best but we had a great time and we will stay there again.

Room Tip: Bring your own alcohol. No corkage charges and hence you can drink really good wine and spirit at hi...
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  • Stayed August 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank trevorviegas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest Relation M, Responsable relations publiques at The Russelior Hotel & Spa, responded to this review, 8 September 2013
Google Translation
Bonjour;
nous vous remercions de vos commentaires et nous espérons vous accueillir très bientôt a the russelior & spa hammamet,
cordialement.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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396 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (21)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Amsterdam, The Netherlands
Level Contributor
108 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 bubbles Reviewed 5 July 2013

This is a very comfortable place to stay - with a great spa, lovely gardens and pool. I was a bit disappointed to find that the restaurant was only open for buffet service my first evening and that the only alternative was room service. But apart from this it is a comfortable classy hotel - more formal than personal.

Room Tip: I looked out over the car park - but there are also rooms that look out over the gardens that are pr...
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  • Stayed July 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank cathyhugotrip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest Relation M, Responsable relations publiques at The Russelior Hotel & Spa, responded to this review, 9 July 2013
Google Translation
Bonjour;
Nous vous remercions de vos commentaires et nous espérons vous accueillir très bientôt a the russelior & spa hammamet.
cordialement.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brussels, Belgium
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 3 June 2013

The Russelior is a very elegant hotel with beautiful rooms and facilities. The spa is very nice and the pool, gym, sauna and hammam are included in your room fees. It is a pity that the hotel in not right on the beach. A golf kart will take you to the beach, few hundred meters down the road.
The decor is worth the five star mark. However the service and the food are not. We needed some headache pills and toothpaste, and noone could provide it. They told us to go to the pharmacy, when I think they should have (offered to) send somebody to the pharmacy for us. Also, we had let them know that we came to celebrate our wedding anniversary, but we didn't get any special treatment. None of the staff even mentionned it. So that was a bit disappointing.. In general, in a five star, they pay attention to every single detail to cater for guest satisfaction, they do EVERYTHING to make you feel comfortable and provide you with things you may need. That is what luxury is about: the impeccable service. At Russelior, we didn't feel that extra care.
Regarding the food, it was nice, but not outsdanding. We had a pizza and a pasta for lunch: both bland/boring. At night, we went to the Japonsese restaurant, it tasted fine but the food was quasi cold when we got it. So, not a real treat... Breakfast was your typical resort buffet breakfast : a variety of good quality products. However, the guys cannot make other types of eggs than omelettes, and it is only coffee or tea (forget about capuccino, cafe latte or the likes). All and all, a pleasant experience, but not worth a 5 star seal.

  • Stayed June 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank msyssi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest Relation M, Responsable relations publiques at The Russelior Hotel & Spa, responded to this review, 4 June 2013
Google Translation
Bonjour;
nous vous remercions de vos commentaires et nous espérons vous accueillir très bientôt a the russelior &spa hammamet,
cordialement.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Paris, France
Level Contributor
146 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
4 of 5 bubbles Reviewed 26 April 2013

I have stayed there during company event for 3 nights, hotel is huge, so missing little a bit of individual approach and privacy.
Lobby, spa and garden with swimming pool are really nicely done with some traditional touch.
Rooms are fine; corresponding to mass tourism.
The breakfasts are really good, wide selection of things for all tastes, otherwise lunch / dinners not 5 stars at all.
Service is helpful; little a bit slow when there is too many people.

Surrounding of hotel - other hotels; shopping mall, small marina - well, if you're looking for nice weather, swimming pool and sea proximity it's fine, if you want to be little a bit "in" the local culture or out of thousands of other mainly european tourists that's to be avoided.

  • Stayed January 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Tequila007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest Relation M, Responsable relations publiques at The Russelior Hotel & Spa, responded to this review, 17 May 2013
Google Translation
Bonjour;
Nous vous remercions de vos commentaires et nous espérons vous accueillir très bientôt a the russelior & spa hammamet.
cordialement.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Preston, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 14 April 2013

I have stayed at some grand hotels in my time and this has to be up there with some of the best. It has a real luxurious, prestige feel which is evident as soon as you drive through the gates and step through the doors. The service we received from all the staff was excellent but Walid the breakfast team member in particular was exceptional, and this was much appreciated by both myself and my husband. The breakfast consisted of a good choice and even though it was self service the waiters were constantly on hand to bring anything you need. The indoor swimming pool was very clean and well maintained and the staff were friendly and accommodating. The outdoor swimming pool was immaculate and the surrounding garden was very pretty with amazing surroundings including shaded pods and relaxing swinging seats including plenty of comfy loungers. The hotel had a real prestige and exclusive feel about it and would be a definite 5 star in any part of the world. This hotel has to be one of the main reasons why i would return to Tunisia.

Room Tip: Room with a pool view
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  • Stayed April 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank haj24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest Relation M, Responsable relations publiques at The Russelior Hotel & Spa, responded to this review, 22 April 2013
Google Translation
Bonjour cher hôte;
nous vous remercions de vos commentaires et nous espérons vous accueillir très bientôt a the russelior hammamet.
cordialement .
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tunis, Tunisia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 11 April 2013

it's the best Hotel i have ever been, i really enjoyed my time there , it was awesome and a very luxury hotel. Any one who want to go and spend a wonderful time should go and spend at least on week in this hotel. It's really a five stars Hotel. I'm going back this summer to spend 3 weeks ^^

  • Stayed March 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ChihaouiH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest Relation M, Responsable relations publiques at The Russelior Hotel & Spa, responded to this review, 22 April 2013
Google Translation
Bonjour Monsieur Chihaoui;
nous vous remercions de vos commentaires et nous espérons vous accueillir très bientôt.
cordialement.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Luton, England, United Kingdom
Level Contributor
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 28 November 2012

The Russelior Hotel & Spa is probably one of the best hotels in yasmine hammamet and from my experiences, I would highly recommend it! The staffs behaviour and professionalism was overall very good throughout our stay. Our main contact was with "Ali" who was very accomodating, and even gave us an extra four hours stay after our checkout at midday as our flight was in the evening.

The hotel is luxuriously decorated with a 5* feel to it. The room includes a breakfast buffet which had alot of variety and was very enjoyable! They have two restaurants within the hotel, a chinese one called the bonzai restaurant and La Carte - unfortunately the food was not that great and tbh none of the food in Tunisia is any good! We ate out everyday and each new place we went was the same = no taste/no flavour!

The outdoor facilities i.e. pool area is absolutely breathtaking and my version of heaven on earth! The indoor spa is immaculately clean with usage of an indoor pool, turkish bath, jacuzzi, fitness centre and sauna all included within room charge and also massages at extra costs. Me and my husband did not really think the massages were worth the money!! One massage for 30 minutes cost £40 and didn't even feel like a whole 30 minutes!!

Oveall - good hotel, good staff, good room, definetly 5 star treatment is provided!

  • Stayed November 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Nadia N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest Relation M, Responsable relations publiques at The Russelior Hotel & Spa, responded to this review, 30 November 2012
Google Translation
Bonjour;
nous vous remercions de vos commentaires et nous esperons vous acceuillir tres bientot au russelior hammamet,
cordialement.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Russelior Hotel & Spa

Property: The Russelior Hotel & Spa
Address: BP 76 - Sud, Hammamet 8040, Tunisia
Region: Tunisia > Nabeul Governorate > Hammamet
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Hammamet
#8 Romantic Hotel in Hammamet
#14 Spa Hotel in Hammamet
#17 On the Beach Hotel in Hammamet
#18 Luxury Hotel in Hammamet
#20 Family Hotel in Hammamet
Price Range (Based on Average Rates): £
Hotel Class:5 star — The Russelior Hotel & Spa 5*
Number of rooms: 237
Reservation Options:
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Also Known As:
Russelior Hotel Hammamet
Russelior Hotel And Spa

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