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“Overall a fantastic holiday”
Review of Le Zenith Hotel

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Le Zenith Hotel
Ranked #95 of 119 Hotels in Hammamet
Reviewed 25 September 2013

We arrived at Le Zenith 10pm on 8th September as a party of 6, two couples with a teenager (17 and 18) each. First impressions were not good as the resturant was closed there was no bottled water or pop available although we did manage to get a drink at the bar before the all inclusive ended at 11pm.

We had a very spacious and clean, if basic room overlooking the volleyball court which had a larger balcony than most and a sea view. It was everything you need from a hotel room as it is only some where to sleep and shower, However we were it the older part of the hotel and the corridor still had a dirty carpet which needed updating.

We also booked trips through the man at the hotel and on the second day we went on the pirate ship which was an absolutely amazing experience! Having been on something similar in Tenerife I thought I knew what to expect but the on board entertainment was fantastic and they worked really hard to get everyone involved and make sure that everyone had a good time. We did not book the camel trip as i was concerned that i would be distressed if the animals were not well looked after and having read other reviews and seen stray dogs wandering on the beach Iam pleased we did not go. Unfortunately although we booked and paid for the quad bikes when it came to the Friday and the day of the trip i was unable to go because of severe diarrhoea. However the rest of our party went and by all accounts they really enjoyed it, particularly the teenagers.

The animation team were really second to none and really made our holiday. They work so hard and the kind of hours nobody in England would agree to! Yet they were never grumpy and really worked hard to involve those that wanted to be involved and created a fantastic holiday atmosphere. They put on a fabulous show every night and the Irish dancing was amazing! We went to the disco after the all inclusive closed most nights, with members of the entertainment team, who are all fabulous dancers. We certainly had alot of fun with them and the lovely English people we met there and would return purely for the holiday that they created for us!

The real negatives of this holiday can be sumed up in two words FOOD and DRINK! Luckily I took duty free vodka from Newcastle Airpport but a few days into the holiday we were going to the supermarket to buy supplies, which was a bit of a trauma and felt a bit like you were doing something wrong. Alot of the all inclusive drinks you could of drunk all day and passed a breath test and my friends do not believe that I refused free wine but it really was that bad! Breakfast was the best meal of the day as you could get omlettes etc but it was downhill from there as the English are really not catered for. We would often just get something from the snack bar in the afternoon until I saw the chef serve chips with the same tongs he was turning the raw chicken with! Three out of the six of us had really upset tummys while we were there, which continued for at least a week after our return home. However after reading other reviews I thought I had better get checked out for amoebic dysentery but thankfully i have'nt got it.

Overall the Tunisia people we met were very hard working, friendly decent people and Moni down at the local shop was really lovely and told us what to ask for at the local chemist when we were sunburnt and Bibo from the animation team went on his break to get it for us! The haggling in some of the shops did begin to grate on my nerves after a week and some will desperately try to get you to buy things you dont want and overcharge you for them. Also be aware that it you get in a taxi you need to agree how much the journey will cost before you set off. We had one really lovely taxi driver who waited for my daughter and her dad when they went for alcohol as he said it would not be safe for our 17 year old daughter who is a blue eyed blonde who was touched up in the supermarket! However another taxi driver clearly really overcharged us and went the long way round.

Would I go back? Definetely! But with friends in a largeish group and I would take lots of duty free alcohol and snacks and week of work afterwards to recover!

  • Stayed: September 2013, travelled with friends
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4  Thank tutz_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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18 - 24 of 516 reviews

Reviewed 20 September 2013

My wife and I visited Hotel Le Zenith in North Hammett for two weeks in September 2013 on an all inclusive package for two weeks. This was to celebrate our 2nd year wedding anniversary. We both had a lovely, relaxing time. The room was clean, tidy, basic and a good view of the pool and the stage.

However as many guests arrive in the early hours of the morning, I suggest you bring a bottle of water as the hotel didn't provide any. My wife and I had to wait until breakfast at 7 to quench our thirst as the tap water is not drinkable, which is normal for African countries. Also, be careful with the coffee as this is a mixture of tap water and may make you sick. The food is also sometimes left out especially the rice which can cause diarrhoea and sickness. Be Warned. I strongly suggest that you bring lots of anti diarrhoea and sickness tablets from England. Don't let this put you off as the food is very well presented just be careful what you choose. It is Africa after all!!!

The reception staff are fairly polite, you just have to be patient with them and be firm. It is a busy hotel with various languages and remember its a different culture to what we are used to in England. Although we got a safe very cheaply and well worth it. British Passports are very desirable in these countries.

The entertainment is excellent and we both particularly enjoyed "Show Time" in the evening with musical classics performed live on a well equipped stage. We were very lucky to be able to have an excellent view of this from our 4th floor room.

The trips are very good value for money; as we went on camel rides, quad bikes and the boat trip - this is sold as all inclusive with no alcohol though just coke. The sardines are very good though. These were bought through the hotel rep which is safer than searching outside the hotel. It cost us £65 each for all three trips. Be careful of local shops offering you high prices as normally goods can be bought for at least 50% of the price. It took us a little while to get used to it.

Oh yeah and watch out for Ali and Omar in the hotel shops - they are very keen to offer their expensive selection of handbags etc. We found they are a lot cheaper a short 15 minute walk along the coast.

There is a excellent Flora cafe not far along from the coast that is very good value. The owner is very friendly and sold us some delicious food. I suggest you pay this a visit - its extremely worthwhile.

We also found the yellow cabs are very good value for money for getting around. We took regular trips to the Medina or the fort in the centre of Hammett. My wife and I took the tourist train which was good fun and only £4 each. It lasted an hour and allowed us to really see what the area was like.

We had a lovely meal in the evening at the Medina restaurant within the fort and ordered a delicious Mediterranean seafood platter at excellent value for money.

So, to sum up, if your looking for a relaxing, peaceful holiday with a difference, choose Hotel Le Zenith!!!

Room Tip: Request a Pool View. Some guests we met had rooms over the front of the hotel which looked over a ra...
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  • Stayed: September 2013, travelled as a couple
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5  Thank Daniel D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 September 2013

Where to start...If you are English and are even vaguely considering a holiday here do not waste your money!

When we finally arrived here after a shocking 2 hour transfer experience, the problems were set to continue. We actually landed at 9am and didn't even reach the hotel until 3pm with the airport only being 40km away! When we arrived they told us they could not check us in and that we should go and get something to eat and drink, only to find that lunch had finished and the bar staff were thoroughly rude, apathetic and arrogant. The drinks were then something else all together, the spirits are a BIG NO GO, the beer on tap was fairly manageable but the wine is like paint stripper and just not even drinkable. The soft drinks are a slight improvement on the alcohol however they are all like drinking pure syrup and are enough to take all of the lining off of your teeth. Would definitely recommend buying your own booze and mixers. The small shop within the hotel sell bottles of orange pop and coca cola, so that's the best bet!

So, 2 hours post arrival we finally managed to get checked in, although word of warning, just like the bar staff, the people on reception are equally as rude and their attitude stinks. They are obviously not very fond of the British as we were pushed aside and every other person was served before us and when we did get served they could barely be bothered to speak to us. Due to a mistake at the travel company's end we had our room upgraded to a family room, which was clearly displayed on our accommodation voucher, however reading that is obviously not part of the reception staff's job, as she pushed it to one side and we were given any old room. We questioned this and said that we should have a family room with a garden or pool view, to which she reacted by literally throwing a different key at us and then moving her attention elsewhere. We asked what room it was and in two words we got "garden view".

So moving onto the room saga. When we got to the room we actually found that the room was nothing like it had been described.Our proposed "garden view" was actually a view of the front of the hotel, which comprises a dirty, old tennis court, a car park, a railway line and what can only be described as a derelict building and small scale tip/dumping ground. Needless to say we were not happy. We then went onto find that the air con didn't work, nor did the shower or the lights!! The floors were soaked and the beds were no more comfortable than a park bench, not to mention the hideous smell of urine, which seemed to extend throughout the corridors too! We ended up spending two days in this hideous room because the hotel were apparently fully booked and could do nothing about moving us. However the incident that really finished it off for us and this room was this...

We were sitting out on the balcony one morning having a drink when we saw a stray dog. We'd seen the dog previously and it was completely harmless, it bothered no one and simply was just happy for some attention. Well out of the blue we witnessed one of the hotel garden staff pick up this dog by its underside, walk it over to a six foot wall next to the railway and with all his force, launched the dog over the wall onto the railway line!!! We could not believe what we had just seen and straight away went to reception to complain. Having explained what had happened and asking them what they were going to do about it, they looked blankly at us and did nothing whatsoever to rectify the problem. However animal treatment across the whole country is utterly despicable and is deeply upsetting witnessing it first hand.

After complaining enough we finally got moved rooms. The new room was an improvement, however the air con still didn't work and the smell of urine remained!! So, moving on from the rooms...the food and service. The food as a whole is absolutely terrible. The cuisine is very much catered towards to the Russians and the Czech people. There are lots of cabbage based dishes and some inedible frankfurter meats and cheese, that is, only cheese in look and colour, taste wise it's something else.

The number of options to eat were quite large, however the options never actually changed. The same old food for breakfast, lunch and dinner was served every single day for a week. By the end of the week we were more than ready for something edible. They did however serve some overly greasy chips and flavourless pizza, which people went crazy for! So we ended up living off of bread and salad for the week as they do not understand the concept of hot or cooked food, because if it wasn't cold it was raw!

There are a large number of Czech, French and Russian people at the hotel, who in general are completely lacking in manners, are very arrogant and have absolutely no regard or respect for the staff or fellow guests. It is actually no surprise that the staff are as unfriendly as they are, because they are treated shockingly. They will barge you out of the way without flinching, they have no concept of queuing and are very impatient.

In addition to the food being disgusting, it is actually a health hazard. Not long into the holiday, I began to suffer from sickness and diarrhoea, with incredibly painful stomach cramps and a feeling of being totally drained. This then persisted for the remainder of the holiday and is still persisting back in the UK. After having tests I have been diagnosed with Amoebic Dysentery, which does not even exist in the UK and has been caught as a direct result of the hotels food and drink. It's absolutely hideous and would recommend that the food and drink is totally avoided.

Now moving onto trips, representatives and overall service. When we arrived at the hotel we were not given any form of welcome meeting and were very much left to find our own way with the hotel and things to do and not to do. There is a man who calls himself "Smiley Wiley", who will try and sell you a boat trip, camel riding and quad biking, I cannot vouch for the boat trip but the others are definitely ones to steer clear of! The camels were treated appallingly, they were smacked, punched, their necks stood on and are kept in awful conditions. They also keep horses at the same place, which have raging eye infections, gouges out of their faces and poor living conditions. The camel ride itself takes place through a hilly area that looks like some sort of post war scene, with rubble, general waste and old abandoned buildings everywhere along the way!

The quad biking takes place in the same area, however these are just lethal death traps, the safety helmets given were worthless and the brakes on the quad bikes are very poor, making them extremely unsafe. One person in our group ended up having a crash and bruising their legs and hurting their wrist!!

Due to the terrible experience we had of the hotel to start with, we actually requested to move hotels. We were fobbed off with the fact that we would have a travel rep arriving the next day from the company responsible for such problems (Med Hotels). When the rep did arrive, he announced that he was only a hotel rep in general and had no link whatsoever to Med Hotels. He then refused to deal with our problem and ended up shouting at us, which is far from acceptable for a man in his job (we did tell him that too).

The hotel relations manager ended up dealing with our problem, or at least as best as she could. She managed to get exactly nowhere with the complaint and said she would do a lot more than she ever actually did. Unfortunately we did get stuck in this god awful hotel and had no option to but to make the most of the nice weather we eventually got and endure the arrogance and substandard service as best as we could.

Word of WARNING that a lot of the men are very persistent and many can end up latching onto women and pestering them for sex. Especially a man called Ali who works in the small hotel shop. He does not appear that way initially but is most definitely one to steer clear of!

Overall an absolutely shocking holiday from start to finish and I would warn anyone against coming to this hotel! Go anywhere but here and I'm sure you'll enjoy your holiday much more. We will most definitely not be returning to Tunisia.

However a small positive is that the cleaning staff were absolutely lovely and definitely deserve a tip.

  • Stayed: September 2013, travelled with family
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6  Thank Ashley W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 September 2013

This hotel is totally awfull!!
Dirty everywhere especially in the restaurant. Dirty tables, glasses, plates...Everything in this hotel is overused, staff is slow...U have to wait for everything.
Food wasnt good, we missed vegetables, meat...
Swimming pools old as well, sunbeds no comment...
The beach is quite far, u have to pass smelly road (5mins) when is clean without weeds its ok, but wake up early otherwise you wont get sunbed.
Rooms was OK and spa wasnt open.

  • Stayed: August 2013, travelled as a couple
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2  Thank Kris_tynka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 August 2013

We had a grate holiday in sunny Tunisia. Everybody was so friendly. Every Tuesday Scouby does a trip to the aqu park. It's grate fun. Its about 2mins away from the hotal. There is many trips to do on thos holiday like;
pirate boat
hamment market
shara dessert
And more.

On a saturday night the entertainers have a big pool party till about 1/2in the morning. So just be wornd on that. There is a disco on the complex.
Some of the activities they do in the day are;
aqu stretching
volly ball
aqu aerobics
warta polo
belly dancing
warta basket ball
arabic lessons
That is most of them.

At night time they may play bingo or a tomboler(9:30pm) and ten at 10:00pm its show time till 11:00pm. Its a grate holiday. It is 100percent AMAZING!

  • Stayed: July 2013, travelled with family
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3  Thank amber o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 June 2013 via mobile

Came here with a few friends for a week to relax and thats what we did. it's not a posh hotel but it's very nice.food was great, all the staff where very friendly and of you didnt wanna play they would leave you alone . it's very close to beach . If your looking for a cheap get away In the sun this is fine just bring a bottle of gin with you

Thanks to Medy and all the staff

  • Stayed: May 2013
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1  Thank djhutt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 May 2013

We have just come back from a weeks holiday to this hotel, we arrived very early in the morning and as we were a party of 8 we were put on the 4th floor and all seperated we asked if we could all be together so the next day they moved us to the 2nd floor and we were all next to each other. The rooms were very nice and clean, the staff were very pleasent and accommodating the animation staff were very friendly and were always happy. The food was very good and there was plenty of it. I dont really have a bad thing to say about this holiday, every one has there own opinions but you definately get good value for your money.

  • Stayed: May 2013, travelled as a couple
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2  Thank Denise S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Le Zenith Hotel

Address: Bp 224, Hammamet 8050, Tunisia
Region: Tunisia > Nabeul Governorate > Hammamet
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Swimming Pool Airport Transportation
Hotel Style:
Ranked #95 of 119 Hotels in Hammamet
Price Range: £15 - £48 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Le Zenith Hotel 3*
Number of rooms: 299
Reservation Options:
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Also Known As:
Le Zenith Hammamet
Hotel Le Zenith

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