Stayed may 21st to 28th ( still here as writing this )
The hotel is lovely and like the pictures in the brochure and is clean. The rooms are great and cleaned daily. The bed is hard and the pillars rubbish and you would expect better in 4 star premium hotel. The staff are very friendly and pleasant and happy to help if you need it. The animation team work hard and are friendly and yes the shows ain't the best I've seen but they try hard and are a credit to the hotel. The bar staff are good but drinks are limited and not got everything on the menu.
The bad part is the food. It's terrible and we have travelled extensively and this hotel is by far the worse. The choice is limited and everything that is cheap to cook is used. The food that is on for lunch is repeated at night and the next day ect. Everyday it was salad, rice, chips, mash, jacket, limited pizza and pasta, odd random veggies, bones with odd bits of meat or fat in it, fish ect. About 5 or 6 deserts that constantly ran out and although looked different all tasted the same. They really did not cater for the guests and even at the start of meals they would have hardly anything cooked so you would have to Que up for ages. The alleged show cooking stations were actually what the hotel wanted you eat and not what you choose. Pasta cooking for example was pre done by staff so you were not allowed to choose the sauce ect.
First Choice really need to sort this out and along with the alleged water sports and snack bar that was meant to be open and were not and the hotel choose to not allow you to have air con in your room yet. This is advertised as 4 star plus premier hotel by first choice and really there is nothing 4 star plus or premier about the food and 1 star would best describe it. Even the holiday advisor said it's not good at this hotel. First time at a riu hotel and it will be the last time too. Far better hotels to stay at that this one hotel or riu chain If this is how bad the food is.
- Official Description (provided by the hotel):
- 4-star hotel, directly on the beach, ideally situated in the well-known touristic zone of Yasmine Hammamet. ... more less
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- Also Known As:
- Clubhotel Riu Marco Polo Hammamet