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“family holiday”

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Concorde Hotel Marco Polo
Ranked #14 of 118 Hotels in Hammamet
Certificate of Excellence
Peebles, United Kingdom
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“family holiday”
3 of 5 bubbles Reviewed 6 August 2014

hotel ok food not to my taste as im very fussy eater but did find something to eat mostly lived off of pizza &chips room was a good size but crap view was supposed to b garden view you had to look straight down to see garden because when u look at the view it was baron pool area was lovely but the pool was cold a lot of the tme beach wasn, that nice didnt see much horse & camel poo like all the other reviews said it had a lot of seaweed bombs &some sort of jaggy plant coming up through the sand so gave the beach a miss pity as I prefer the beach to the pool as u have to get up really early to get a sun bedwhich u need to stay with until 7.30 or they will lift ur towels entertainment didn't c any as it didn't start till 10 & im always in bed before that as I cant seem to stay up late when on holiday out side the hotel is very smelly &not very tidy going out was a total put off when we did go out the shops best to gob to are the supermarkets as prices are fixed &you don't get hassled like the sml shops we found a stk house food absolutely gorgeous they do a british breakfast at 100 dinars for 5 people including drinks went back for my daughters birthday had stk was amazing5 of us again drinks bottle of wine &it was only 184 dinar very good value they also do a sunday roast witch was really good the only thing with that is you get more veg than meat but was still really nice dont think I would go back to Tunisia as we didn't enjoy it think the hotels could do more to tidy up the streets

Room Tip: we were in room 4097 large room but no view
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  • Stayed June 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
2 Thank Fiona N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,120 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (503)
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English first
Cambridge, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 5 August 2014

The best thing about this hotel has to be the staff, they are just great. The food wasnt quite as good as our first stay but there was always something there. For people with mobility issues, it would be difficult to make it to the beach beds as they are so far away from the hotel entrance. It would be great if the hotel extended the boardwalk by another 100 metres to eliminate this.

  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank AV60EZK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harold Wood, Essex
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 5 August 2014

This is my return to this hotel with a group of people. My first visit was a winter sun break on my own. Check in is smooth but because the hotel was busy, we did wait quite a long time for our cases and with hindsight, will in future take my own to the room rather than wait for them to be taken to our room (there is a lift so no problem with getting to the higher floors with cases). The hotel has not changed although this time round (May rather than November) was busier and very noticeable around the pool and in the restaurant. We had a good time although a few of us came down with a tummy bug. As a traveller on my own to this hotel previously, was OCD careful about cleaning my teeth with bottled water, no ice in the drinks and not eating any salad and was fine. This time round was slightly lax and suffered so can only blame myself! The food is good quality. Those who complain of nothing to choose from must live on bread and chips. We did eat in the Italian one evening and were disappointed to find it was also a buffet rather than sit down waiter service. The rooms are cleaned to a high standard and the rest of the hotel is kept very clean.

Room Tip: High floor overlooking the pool and our preference was not to have afternoon sun. This enable us to...
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  • Stayed May 2014, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Foxy_Lady999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 5 August 2014

We stayed at the Marco Polo as a family of four for ten nights ... The staff and entertainment team where all excellent throughout the hotel, nothing was too much trouble. Food for us was fine staying just ten nights but I would imagine after 14 nights or so you could get bored.
Foods range from basic pizza through to local dishes such as "Asslama" (cous cous with Lamb potatoes and carrots, very nice indeed). I believe alot of people who have complained about the hotel are the types that pay 3 or 4 star money but expect five star service.... Sadly it does not work that way now does it ... This is a good basic 4 star hotel . The beach was clean and tidy and sailing and kayaking pedelos are all inclusive with First choice. If your new to sailing you can have a half an hour lesson for as little as 25 Dinar.
(approx 3 dinar to the pound at present... 2.89 dinar). Tips are never expected but always gratefully received. We tipped 2 dinar for breakfast nothing for lunch buffet and 3 to 5 dinar at night. The maid 3 dinar a day .... Very little in out money but alot locally. If your planning to go on the originally advertised Sahara dessert / Star wars two day tour you might have some problems. Due to recent fighting on the border all trips have been cancelled... HOWEVER.. At the hotel we where able to book the tour through the german Tui holiday rep. The tour is of course in German so unless your really keen to go as we where you might have problems... we where very lucky and quickly made friends on the bus so the germans where happy to translate. The whole tour was amazing... Camel rides into the Sahara / star wars on both days 1970's homestead and Phanthom Menace village on day two. Jeep tour and much more. We only went for Star Wars but the hotel , local people and whole country won us over.... Would I go back ? NO ... But if your lookng for a different holiday from Spain / Turkey or Greece this is the place to go... If you want 5 star Caribbean go there and pay the money .Dont complain about this hotel... Totally reccomended. Thanks to everyone we meet . One small critism. SUNBEDS ! If you want a bed around the pool youll need to stake you claim by 730 - 0800 ... IM NOT JOKING ! All beds where gone by 0800 everyday . Not so much of a problem for us as we like the beach but be warned...

Stayed July 2014, travelled with family
Helpful?
4 Thank Andrew B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wallington
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 3 August 2014

We had a great holiday at this hotel in July 2014 and we have booked to return next month. The staff are friendly and cannot do enough to help. The entertainment team work very hard and I applaud them for their never ending enthusiasm. All the staff work very hard. The hotel is clean and well decorated. A wide variety of food is on offer every day and all needs are catered for. I cannot wait to see my favorite waiter Mohammed Triaa who makes me and my family smile every time we see him. I cannot recommend this hotel highly enough. Go see for yourselves - you will not be disappointed.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
4 Thank LisWallington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Norwich
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 3 August 2014 via mobile

I stayed here in June , I went with some friends and had an amazing time, the reception staff were so helpful and on arrival we had welcome drinks in the show room then escorted to are rooms ( which were very clean and well presented ) they were cleaned every day and flowers left on our beds.we didn't have to lift a finger on our whole stay the staff were so amazing and helpful especially round the pool , sun beds went quick so u do have to get up by 7am to reserve but sun is out by then so that's a plus. I decided to stay an extra 3 days and they were so good and let me stay in my friends room for no extra charge , a massive thank you to James and the animation team ( mario , yani, bubba, joker) they were fab and were entertaining from 10am till the end of the nite show , which was different every nite.
Would recommend this hotel to everyone , been back since to another hotel and nothing compares, its was pure luxury,will defiantly return again . Thanks for making my first stay in Tunisia an amazing one xxx

Stayed June 2014
Helpful?
5 Thank Rachjessruby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wales
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 31 July 2014 via mobile

Just back from a 2 week stay at Marco Polo hotel. Overall view is that the hotel is fab, staff can't do enoughfor you and we had glorious weather. Special mention must go to the animation team, particularly Leo, Abdul, Mario & Mamado for their warmth & kindness shown
The bar staff were very attentive & always happy,dealing with a constant demands for drinks throughout the day
The hotel was spotlessly clean and was cleaned every day
There was a wide variety of food to choose from daily, but the same food daily over the 2 week period
Lots of entertainment day & night, together with organised excursions. We did the quad bike tour which was fantastic & Omar was so engaging & funny
Would definitely go back & make sure that we did more trips
Roll on 2015

Stayed July 2014, travelled with family
Helpful?
4 Thank MikedonnaWales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Concorde Hotel Marco Polo

Property: Concorde Hotel Marco Polo
Address: Hammamet Yasmine - BP 35, Hammamet 8056, Tunisia (Formerly HÔTEL MARCO POLO)
Region: Tunisia > Nabeul Governorate > Hammamet
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#6 Top resorts Hotel in Hammamet
#11 Spa Hotel in Hammamet
#13 On the Beach Hotel in Hammamet
#14 Luxury Hotel in Hammamet
#16 Romantic Hotel in Hammamet
#18 Family Hotel in Hammamet
Price Range (Based on Average Rates): £
Hotel Class:4 star — Concorde Hotel Marco Polo 4*
Number of rooms: 464
Official Description (provided by the hotel):
4-star hotel, directly on the beach, ideally situated in the well-known touristic zone of Yasmine Hammamet. ... more   less 
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Also Known As:
Clubhotel Riu Marco Polo Hammamet

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