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“1st and last visit to Tunisia”
2 of 5 bubbles Review of Omar Khayam Club

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Omar Khayam Club
Ranked #50 of 118 Hotels in Hammamet
Brighton, England, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“1st and last visit to Tunisia”
2 of 5 bubbles Reviewed 19 June 2014

Yes we are aware that it is only 3 star and did not expect too much but there is a limit.The food was definately tailored for the rest of the other nationalities (not British) that stayed there, half of the time you could not tell what it was even though they had signs above each dish, we stuck to salads which were fine and varied. Plastic glasses most of the time and a lack of ice and no lemon in your drinks, we ended up taking lemon from the restaurant to put in our drinks! The hotel had cheap a Holiday Camp feel to it very noisy around the pool just outside the restaurant, we found some of the reception staff a bit ignorant with no please or thank you. We heard of several upsetting encounters (from people we met) with local shopkeepers etc who got very angry if you just browsed and did not buy anything, one lady was even accused of shoplifting after having paid for her goods the door alarms went off and if it hadn't been for her taxi driver, who went to her aid, the police may have been called. Very disappointed with the whole week that we had there and will not be returning to Tunisia.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Maureen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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804 reviews from our community

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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (91)
Date | Rating
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English first
Cardiff, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 12 June 2014

Firstly the hotel itself was beautiful, well kept, well looked after and very clean. The facilities were excellent and the rooms were all a good size. The staff at the hotel blew both me and by girlfriend away with how friendly they are, we were first greeted by Marwen and Omar on reception who for the whole holiday were a non-stop help with anything we needed and in general really nice people..........The animation team were the same, extremely friendly, brilliant with all the guests from children to adults......Ayoub, YaYa, Mamadou, Simba and Chico were all great fun and help made our holiday great, they were long hours everyday but everyday they were lively and wanted to be involved with the guests..........All the bar staff were also brilliant and up for a laugh and also got to know the guests........A big thankyou to everyone at the hotel will be looking to book again! (stayed from 1st of June until the 11th of june 2014)

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Harvey H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chester, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 12 June 2014

The hotel overall was really good as was the food,the rooms are spacious and clean,staff could not do enough for you and are very friendly,you have your own private beach which is good,and has a bar on there which opens from mid May, returants and snack bars had variety of food,which my children ate even being fussy eater they loved the food, my children loved kids club and the staff that ran this were outstanding couldn't fault them at all they did everything with the children, animation team were really good at keeping both the adults and children entertained and happy,we are looking forward to going back . Me my husband and children went on a camel ride which was amazing for the price went out on a camel and went to a Tunisian retreat where we ate Tunisian food and drinks,feed the camels and wore Tunisian wear,whole experience really good,whole experience lasted 3 hours

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
3 Thank 76missj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anthony y, Guest Relations Manager at Omar Khayam Club, responded to this review, 25 June 2014
Dear 76missj,

Thank you for making Club Omar Khayam your choice hotel for your holiday in Hammamet and for the time you spent to share this lovely review on your stay.
We thank you for your praising comments on the animation team and the whole staff at Club Omar Khayam of which of course have been shared with the entire team.
We also appreciate your comments on our buffet as this is an important aspect of our guests overall holiday experience.
Thank you once again for your visit and heartwarming review. We look forward to the pleasure of seeing you again at your earliest convenience.

Kind Regards
Anthony Young
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sunderland, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 9 June 2014 via mobile

Just got back after a seven day visit. On arrival I was surprised at the size of the place. Check in ok. Room very clean and well maintained. Great view of pool area and sea. The staff welcomed us to the area of entertainment and brought drinks to our table. Very friendly. The next day we met our rep (Lauren) and she was very helpful and full of knowledge with reference to the local shops, bank and excursions. The entertainment was great. The animation team really made it fun and the evenings were great. Lots of interaction. The food was good. Lots of choices from around the world. The only annoying part of the whole visit was ignorant guests from other countries. Thinking they had the right to push in and take glasses from the table you were allocated. Same sort of problem when at pool and taking chairs and sun lounges. But I didn't let them beer drinking and vodka swigging idiots spoil our holiday. The fellow brits we met were great and chilled together during the day. The pirate cruise was a great day out with loads of interaction with the pirates!!!!!. Overall it was a nice first visit and we can't wait to return next year.

Stayed June 2014, travelled as a couple
Helpful?
5 Thank LeeMead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anthony y, Guest Relations Manager at Omar Khayam Club, responded to this review, 23 June 2014
Dear LeeMead,
Thank you for making Club Omar Khayam your choice hotel for your holidays in Hammamet and for the time you spent to share this lovely review on your stay.
We also appreciate your praising comments on our buffets because at Club Omar Khayam we know that meals are a very important aspect of our guests overall holiday experience, this is why our professional Chefs strive on a daily basis to prepare a wide variety of typical local dishes as well as international delights in order to please all palates, it is very enjoyable to read that you enjoyed your meals.
Moreover we thank you for your wonderful comments on service which of course have been shared with the entire team.
It is always a great source of motivation for our staff to hear that our guests appreciated their services and attention to detail.
Thank you once again for your visit and heartwarming review. We look forward to the pleasure of seeing you again at your earliest convenience.
Kind Regards
Anthony Young
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 bubbles Reviewed 4 June 2014 via mobile

Animation Team Amazing but treated like dirt by Hotel Guest Manager . He needs to grow into a personality and do a little more of what the animation team do best ....Make the holiday !!! All Staff are wonderful but under pressure. Special thanks to Toto ,Ya-Ya and Mido !! As setts to the hotel ......The hotel is in a very poor state. Your attacked by the beds . And that's if you get a dry bed . No fridges in rooms or pool towells . Water has to be bought or a bottle filled from a pump at the bar . Food ....well I wouldn't call most of it food. Your not able to make out what half of it is and it's nearly cold when you can get it in the cattle market they called a restaurant .

Stayed May 2014, travelled with family
Helpful?
3 Thank Annette G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Hammamet hotels

Tiverton, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 4 June 2014

We have just returned after two weeks from 21/5/14-04/06-14.
Rooms were standard and comfy. All the staff and waiters were very friendly. The entertainment team and kids Animation team were so amazing they really made our holiday!! The adults and kids were all kept amused everyday.
Location was fab with stunning beach right on your doorstep. Camel trip and Pirate trip is a must, we had a superb time. Food was always a lot of choice and waiters very helpful. Anthony and Lauren were always around if you needed any help or advice too. Mr Bean had a fab holiday(Animation Team will know what I mean).
Seriously good value for money and Simba was the best of the Animation team and deserves a payrise but they were all fab, too many of them to mention them all. Will deffo go again next year.

  • Stayed June 2014
    • Value
    • Location
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    • Cleanliness
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Helpful?
4 Thank nerfgun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 4 June 2014

First time at this hotel, well what can I say apart from don't believe the bad reviews. It was AMAZING. We had 4 children 4, 11, 12 and 15 and they really enjoyed it. 2 of them are fussy eaters and they found plenty to eat and tried new foods while we there. Some people that complain about the food are unbelievable, if you want all english food stay in England.
Our waiter (fairry) for breakfast and lunch was really helpful and always sorted out our table (for 7) as soon as he saw us arrive but our service in the evening was not so good, couldn't even tell u our waiters name. One lunch time was horrendous as a conference was being held for Tunisian medical professionals, they were not meant to come to restaurant at the same time as us holiday makers but they ignored this and all turned up, rude rude rude, pushing in, taking all the food and not at all friendly. We complained to Anthony and they were told to leave the hotel. So although it was a nightmare it was dealt with. Thank you Anthony.
The staff and animation team all work so hard, the hotel is clean, our room was cleaned every day and beds made beautifully. Thank you. Animation team are brilliant, they work from early morning till late at night and always have a smile on their face and a great sense of humour.
We had an amazing holiday and will be returning.

Room Tip: Away from the main complex is great as its quiter and has sea views
See more room tips
  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Naomi T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Omar Khayam Club

Property: Omar Khayam Club
Address: BP N 17, Hammamet 8050, Tunisia
Region: Tunisia > Nabeul Governorate > Hammamet
Amenities:
Restaurant Swimming Pool
Hotel Style:
Ranked #50 of 118 Hotels in Hammamet
Price Range (Based on Average Rates): £
Hotel Class:3 star — Omar Khayam Club 3*
Number of rooms: 360
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Also Known As:
Omar Khayam Hammamet
Hotel Omar Khayam

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