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“Relaxing and attention staff”

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Aziza Residence Thalasso Golf
Ranked #51 of 118 Hotels in Hammamet
London, United Kingdom
Level Contributor
92 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Relaxing and attention staff”
4 of 5 bubbles Reviewed 11 January 2012

This hotel has first class staff. They really do deliver good services with a smile and this applies to all the staff working there. This venue is by the beach so very relaxing place to be if that is what you want, it is located about 40mins walk away from Hammamet town centre where the old medina is. The hotel is suitable for everyone as it has indoor and outdoor pool as well as lounge bar, pub, some games machine and a Thalasso attached to it. If you want to experience the spa services by all means visit the Thalasso (not directly owned by the hotel), it is quite good apart from the lack of English spoken by the staff there.

The room at Hotel Aziza is nice with adequate space and services. The mini bar in the room is topped up everyday by the bar staff. The quality and range of food was fabulous, alot of seafood and the live entertainment is good. Live music and belly dancing. If you happen to want to escape the festive season of Christmas then this is the place to go. Their Christmas eve gala dinner was good, highly recommended. If you want to use the gym then you will have to pay extra. There is internet service on a standalone computer in reception but Wi-Fi is also available although the availability can be hit and miss.

Room Tip: The rooms facing the swimming pool has excellent view of the sea as well. Make sure you go for Level...
See more room tips
  • Stayed December 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank k9920105
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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65 reviews from our community

Traveller rating
    31
    26
    5
    2
    1
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10
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Swedish first
  • Any
English first
Bristol
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 19 June 2010

Well, i was 14 when i went with my friend, 14 and my mum and dad when i first arrived there it wasn't what i expected, the reception part was really small and covered in plants and leafs going all the way up to the top of the hotel! The reception man was funny and friendly, we spoke with him for a while whilst waiting to be allocated our rooms, they give us all a free juice drink which we drank in this little bar area which was dead, but the juice was lovely!

To get to our room we had to go out of the first part of the hotel, passed the swimming pool then up the lift to the third floor then walk about 50 metres to our room, lovely views on the way though! Our room was very clean, spacious and we had a pool view which was lush! When we first got there me and my friend went to the beach, there is a path to get there which is edgy because its small and sandy, i prefered to go threw the Hotel Aziza, which is the sister hotel, I spent most of my time in that hotel as its more lively, more english people and its right on the beach.

Well the beach, spectacular! Best beach i've EVER been on it was sooo lively, had banana boats, power gliding, free pedalo's free yaucht rides - i spent everyday on here it was amazing. But theres lots of men come up to you selling stuff such as grapes and bracelets, but there very friendly. The man at the beach bar was funny taught me how to speak a bit of arabic.

Well as its a self-catered hotel theres nowhere to eat but every night when i stayed around the hotels area there was a restaraunt down the road called Marco Polo, was so delicious and cheap! 3pound for a big pizza and chips! and then 70p for a sprite. For lunch i went too a little cafe right next door to the hotel where i always had chips, quite over priced but worth it.

Entertainment? There is none. Well if a belly dancer dancing around for 40 minutes doing the same routine is entertainment then well, i must be fussy. But across the other hotel was a nightclub - which was dead! the lobby was sometimes ok but nothing special. But the next hotel along, the meditterian was amazing! Hosted beach partys, and had a nightclub in there with cheap cocktails and drinks and english music!! I stayed there the whole last week of my holiday, thats when we discovered it.

I was damned by the location as its for from old hammamet and yasmine hammamet! But we went to Yasmine once or twice as it has a modern theme park - Carthage land, its brilliant! A nice big milkshae for 2 dinar (1pound) is recommeneded! very modern but busy on the night!

Overall i loved the holiday, it was my fourth time in Tunisia, Hammamet but first time in the hotel, it was a brilliant hotel, but only because i was young i could entertain myself, i wouldnt go back at my age now but i would recommend it:) Enjoy!

  • Stayed July 2008, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Katyleex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
london
1 review
5 of 5 bubbles Reviewed 6 August 2009

own hotel section on the stunning beach, all staff and people everywhere will go out of there way to help you.

  • Stayed August 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank michelle1London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 30 January 2009

We absolutly loved this hotel, the rooms were simple and clean, with plently of space for the two of us, it has a lovely quiet balcony, that was totally private. The reception was very friendly and helpful and there all hours, (this was very useful as we arrived at 2am!) The pool was clean and pretty empty (that may have been because it was quite cold!) though it was quite nice as the weather was very hot.

There was 3 resturants and a couple of shops a very short stroll away, and alot more about 10-15minute walk away. We arranged several day trips - which we would recommend. The locals are very friendly (maybe a little too friendly) and quite pushy, they all want you to buy as much as possible!

The hotel and staff were lovely and we had a fabulous holiday, but its quite a distance from the airport and the main shops and resturants.

  • Liked — balcony
  • Disliked — the pool was very cold
  • Stayed October 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank r22emma1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linköping
Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 bubbles Reviewed 1 November 2008

This hotel looks great in pictures, and probably this was why I had expected more from it. The service was not very good. The attitude of the reception desk staff was very much "you can do this for yourself". I found that a little off-putting.
Also, the cleaning was quite sloppy - I saw the same hairs, stains, and dead flies on the floor from day to day... The supermarket had a very limited assortment (they did not even have schampoo...), and the opening hours were also limited: it closed at 16 every day, and one day it was closed all day. The pool bar also had limited opening hours.
The pools were not heated, which was quite unpleasant at the end of October. Another disappointment was that you could not even see the sea from this hotel.
Also, when we first arrived at the hotel I was disappointed that there were no small packages of schampoo, shower cream, small perfumed soaps, a piece of chocolate on your pillow etc.. Those are small things that do not cost much, but matters very much to make you feel welcome. Worse: although you have a small kitchen in your room, there were no washing-up detergent or -brush or anything. I think that was very bad.
Also, it was difficult to get your washing clean, as there was only a very small drying-stand on the balcony, placed too low, and no hook what so ever to hang washed clothes from on a clothes-hanger.
All these things taken apart may seem small, but the irritation over them mounted as the week passed.

  • Liked — The pools at the sister hotel Aziza Residence - although I do not know if we were really allowed to use them
  • Disliked — The attitude of the staff
  • Stayed October 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank CatharinaSweden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
limerick ireland
1 review
5 of 5 bubbles Reviewed 12 August 2008

well it did not start off well in dublin airport in total 1.5hrs delayed 1hr off that was on the PLANE itself.

When we got there no problems customs a bit off a wait but thats life!!

It took around 1.5hrs to get too our hotel/apartments staff very nice very helpfull anything they could do for you.

THE ROOMS TWICE A DAY are cleaned you could leave ANYTHING out it not be touched

There are 3 very nice pools 1 for kids lifeguard is there as well so that added bonus.

You got the bonus off the pool/sauna in the 'sister' hotel as well free off charge


We went on trips via the hotel there better and cheaper 4 off had a mini bus to ourselfs for a trip to 'el jem' an old roman site we stopped a few times on way no problems

we found very nice place to eat cant rem name!! but its near top off the street if you turn right out the main gates try the 1\2 chicken its very very nice



TRY AS MAY I CANT FAULT THE PLACE 20/10 IN MY BOOK

ps
if u lookin for any bud cars hen beer u out of luck there beer is ok BUT if u like yr shorts u be grand very nice

pss
after 10pm u ave to across t rd to the hotel if u tipp t barman he lookafter you ith STRONG drink!!

  • Liked — nice clean safe
  • Disliked — nothing
  • Stayed August 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank mrshamtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
England
1 review
2 of 5 bubbles Reviewed 25 July 2008

What could have been a lovely stay was terrible due to building work and the place being practically empty and noisy. Also there was a very bad practice of getting the all inclusive customers to sign chits every time for drinks and the lunchtime meal - these we found did not relate in any way to what we had - a glass of wine became four glasses - one meal became two and staff were even signing on our behalf in the end. Also found on giving a good tip the waiter then put another one on the table - so the practice of tipping well expecting good service did not work here.

Many of the remaining clients moved out to another hotel - which was full of life, the entertainment was superb and the all inclusive client just showed their arm band.

The hotel was clean and comfortable.

  • Liked — Excellent room
  • Disliked — The building noise
  • Stayed December 2007
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank Jay066
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Aziza Residence Thalasso Golf

Property: Aziza Residence Thalasso Golf
Address: B.P. 218, Hammamet 8050, Tunisia
Region: Tunisia > Nabeul Governorate > Hammamet
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool
Hotel Style:
#19 Romantic Hotel in Hammamet
#35 Spa Hotel in Hammamet
#42 On the Beach Hotel in Hammamet
Number of rooms: 185
Also Known As:
Aziza Residence Thalasso Golf Hotel Hammamet
Aziza Residence Thalasso Hotel
Aziza Residence Thalasso Hammamet

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