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sallydapper
Leicester, United Kingdom
22
Mr K Bailey
4.0 of 5 bubblesReviewed 7 Nov 2013via mobile
OK where do I start ! Great hotel , great friendly staff, great Thomas Cook local Rep, great food, yes the pillows are to hard lol. Just came back from there its just the hotels location, really nothing to do there, if your wanting a 7 day do absolutely nothing break then I can't knock it, if you are the kind of person that gets bored easily don't go. My 1 big criticism would be the beach, the hotels beach is clean enough, turn left or right for a nice walk then forget it, you may as well go find a rubbish dump to stroll through, such a shame honestly.
Date of stay: November 2013
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Reviewed 6 November 2013

We travelled to the Aziza as part of our honeymoon and stayed from 27th October for 7 nights. We booked through Buckley Travel (http://www.buckley-travel.co.uk/) who were able to provide the holiday with a large discount on the Thomas Cook online price and having booked a standard twin room they managed to sort out an upgrade to Sea View as it was our honeymoon.

I think the main thing to bear in mind with this hotel is that for the prices paid (usually 500-800 each) you can't expect the Ritz and must set your expectations accordingly.

Room - Clean, roomy, large bed, lots of storage space, nice balcony and bottles water (still and sparkling provided daily). Unlike other reviews we found our bed to be very comfy with no need to complain. Only negative was that there was some build up of mould in the bath/shower.

Food - We found the hotel to cater to many tastes and have a lot of options. Yes toward the middle / end of the week the lunch time buffet repeated some of the evening buffet meals from the night before but for an all-inclusive buffet this is to be expected - again taking into account the prices paid. We tried the international restaurant twice toward the end of the week and found the service to be spot on, and the food very nice. The TC rep recommended a restaurant in Hammamet called Bella Marina. They pick you up and take you home, approx £20 per head and it was a nice meal and good to sample the town centre at night.

Location - The hotel is located approx. 2 miles from the Medina/Centre of Hammamet and walked this to see the old castle and Medina, a taxi can be taken for approx. £1.50 each way. The walk to this area gives you a taste of the area, yes parts are untidy, buildings unfinished but if you want to sample the area you see the good and the bad. You do get stopped by locals both on the road and in the Medina, but like anywhere they just want your money, but if you say no thanks they usually leave you alone.

Shop - if you need a shop, if you walk right out of the hotel, on the opposite side of the road approx. 150 yards down there is a supermarket that looks small from the outside but is like Aladins cave inside - the shopkeeper does not hassle you, all fixed prices and we found this to be the best shop.

Beach - The hotel is right on the beach accessed via steps or a ramp. Area immediately in front of the hotel is clean and the sea is lovely. If you walk to the right for approx 1 mile the beach does have clean and messy bits, but the same way in which a local park or river will have litter - its impossible for every part of a beach in a developing nation to be 100% clear.

Pool area - this area was pretty good with plenty of beds. You could turn up at 10am and still have a choice of beds. There are a lot of palm trees that cast shadows, but I found that people always managed to move the beds to catch the rays. Found each couple of beds to have space around without feeling cramped by other people. The staff who run the outdoor bar are very friendly, serving beer, wine, water and soft drinks; however i would question the type of cups that are used, occasionally they appeared not to have been cleaned thoroughly. The pool was cold, but I found it very refreshing given the heat of the sun. Flies and wasps were occasionally a problem but didn't cause us to have to move to any other location.

Entertainment and staff - Staff are accommodating and friendly and most appreciate a small tip. Saif and Ghaza provide the entertainment during the day with sports, and you can take it or leave it without pressure to take part. The evening entertainment was mostly centred around the lobby with a half hour act - belly dancing, magic etc, all of which were enjoyable. The lobby played music until approx. 10.30pm, but it is still enjoyable to sit and talk. The pub is open until 12midnight and provides soft music and tvs. This is a smoking area.

Overall the hotel provided a comfortable level of stay, however it is probably more of a 4* rather than the 5thomas cook stars. The sign upon entering the hotel does actually brand it as a 4*. If you set your expectations accordingly, I would recommend this hotel.

Date of stay: October 2013
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Ben K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sentido H, Guest Relations Manager at Hotel Aziza Thalasso Golf, responded to this reviewResponded 11 November 2013

Dear Guests,
Thank you so much for your kind review posted on Tripadvisor, many many thanks ,for recommending
our Hotel we are happy to know that you have had a nice holiday with us
All the staff looking forward welcoming you back.


Best Regards
SENTIDO Aziza Beach Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 November 2013

1st impressions were good, pleasant reception area, speedy check in and very nice sea view room. Our room was large, v clean and had fridge daily stocked with water. There is a hairdryer in bathroom. The beds however were hard and uncomfortable with matching pillows. At night we slept soundly very quite.
Food in main restaurant is typically buffet style, as it was a quiet season, there was no problem with seating. At breakfast eggs are freshly cooked for you, but the food selection is limited. I don't think it being a third world country is any excuse, we have travelled to many poor countries and had very much better.
Lunch is served in the pool area restaurant, its a pleasant area, staff are lovely, but the food is not covered leading to flies helping themselves. You will then find the same selection served up in the evening. There is a poolside bar serving beer, tea coffee and soft drinks, but I have to say there are flies everywhere settling on the containers etc. We actually began to find mealtimes tedious. Luckily we tried the International and Tunisian restaurants on site, and found this much better, the food is better quality and the ambiance very nice.
The pool and sub beds are great, never a scrabble for a bed, and the attendant will sort you out. Pool towels are 10dinars per person deposit for the week, which is fully refunded.
Evening entertainment is not actually bad only lasts for half an hour which can be a good thing.
If you like going to the gym on holiday, you may want to give it a miss, the equipment is poor and badly maintained.
One of the best things about this hotel is its child free status long may it remain.
Hammamet town is not worth a visit really, its dirty, dusty and has nothing much to recommend it, but if you want a change of food there are some good restaurants where you can have fresh fish etc and traditional menu reasonably priced. Taxis are cheap
All in all its not a bad hotel but I wouldn't rush back

Room tip: Pay for a sea view the rooms here are large but beware the ones above the restaurant you will experience a lot of scraping of chairs noise
Date of stay: November 2013
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank mogardner
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sentido H, Guest Relations Manager at Hotel Aziza Thalasso Golf, responded to this reviewResponded 11 November 2013

Dear Guests,
Thank you for your comment.
your comment was noted and forwarded to the concerned department. We hope forward to welcoming you back again.

Best Regards
SENTIDO Aziza Beach Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 November 2013

Have just spent 8 nights here for honeymoon. I am a fuzzy eater but plenty of choice. Not much in way of entertainment but team organising it are fantastic and its just entertainment watching them! Room was outstanding, clean, comfortable with the wow factor. Recommend this place (or palace to me) to anyone!

Room tip: The suites are outstanding!
Date of stay: October 2013
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Raymond A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sentido H, Guest Relations Manager at Hotel Aziza Thalasso Golf, responded to this reviewResponded 9 November 2013

Dear Guests,
Thank you very very much for your kind review ,we are very happy to know that you have spend a nice Time with us.many thanks again for recommending our Hotel
All the staff looking forward to welcoming you back

Best regards,

SENTIDO Aziza Beach Team

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Reviewed 2 November 2013

We have just returned from a two week holiday at the Aziza beach. This is our second visit after spending a week there last October. We liked it so much we went back for two weeks this time!
We upgraded to a sea view room which is well worth doing. The staff are lovely , very helpful and work very hard from morning till night!!
The room was spacious and clean and water replenished daily in the fridge!
We ate in both the Tunisian and International restaurants and we're not disappointed!! The main Buffett has plenty of choice and you can always find something to tempt you, although it does become a bit boring if your there for two weeks as it is the same!!!
The whole hotel is kept clean and tidy in all areas, including the pool area. There are plenty of sun beds and there wasn't a need to get up early to go and bag one!!
We spent half our time by the pool and half our time on the beach, where you get a nice breeze!!
It is the best bit of beach, and if you walk further up the beach there is a lot of rubbish. It's not in the way if you want to go for a walk, which we did each morning before breakfast and watched the sun rise!!!
You have to remember you are in a third world country and it isn't going to be like home!!!
There isn't anywhere to go outside the hotel, but Hammamet is a short and cheap taxi ride away!!! It is an ideal place for a chill out relaxing break!!

Room tip: Choose a sea view room
Date of stay: October 2013
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Sharon W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sentido H, Guest Relations Manager at Hotel Aziza Thalasso Golf, responded to this reviewResponded 9 November 2013

Dear Guests,
, Thank you very much for taking the time to post your detailed review on TripAdvisor. We were delighted to hear that you had enjoyed your holiday with us after your second visit at the SENTIDO Aziza Beach and particularly liked the service provided by our staff. We hope having the pleasure of welcoming you back next year again

Kind Rregards
SENTIDO Aziza Beach Team









.

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Reviewed 2 November 2013

Positives: all staff are a credit to this hotel, nothing is any trouble all friendly and polite. Animation fab if you want to get involved, if you don't they don't bother you . Both the Tunisian and international restaurants were excellent. Bright clean hotel could do with updating in places. Lovely pool area leading straight onto beach. The bar in basement excellent.
Negatives: I think due to it being end of October, bar on beach closed, lack of drinks in all inclusive and not replacing them. Not much choice food wise but always something to eat.
All in all a lovely relaxing holiday.

Date of stay: October 2013
Trip type: Travelled as a couple
1  Thank BelindaH693
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sentido H, Guest Relations Manager at Hotel Aziza Thalasso Golf, responded to this reviewResponded 9 November 2013

Dear Guests,
, Thank you so much for sharing your holiday - experience from your recent stay with us on Tripadvisor.
Thank you for mentioning the positives and the negatives points it 's with your comments
that we can improve our services.hope having the pleasure of welcoming you back in the near future.

Best Regards
SENTIDO Aziza Beach Team






.

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