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“Outstanding and Many Thanks”

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SENTIDO Aziza Beach Golf & Spa
Ranked #19 of 119 Hotels in Hammamet
Certificate of Excellence
Reviewed 8 June 2014 via mobile

This was our first time in Tunisia and must say had a superb holiday.
A Big thank you to all staff especially the Animation staff that made our holiday.
The hotel was outstanding but was slightly disappointed on how the AC was used. The hotel was very hot and stuffy when it wasn't on and had to ask management to switch on and they did to which I'm very great-full.
The staff couldn't do enough for you and could teach the hotel workers in the UK a thing or two when it comes to making customers feeling appreciated and comfortable.
Have stayed in some of the top hotels across the world but value for money this one wins every time.
Many many thanks again for a Superb time and keep up the great work. Shocran !!!!

Stayed: June 2014, travelled as a couple
2  Thank Owainstanford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sentido H, Guest Relations Manager at SENTIDO Aziza Beach Golf & Spa, responded to this reviewResponded 11 June 2014

Dear Guests,
Thank you for sharing your holiday-experience from your recent stay with us on Tripadvisor. We are pleased to read you enjoyed your holiday and that you were happy with the services provided. Thank you for the detailed feedback .hope to welcome you back as soon as possible.

kind regards
SENTIDO Aziza Beach Team

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Reviewed 4 June 2014

This was our first trip to Hammamet and we think the Azziza was the perfect choice for us. We were met on arrival with a lemon drink and cold towel. Then given our all-inclusive bands and went straight to the bar for a nightcap before going to our rooms. We didn't opt for the sea view rooms and so didn't have the best of views. The rooms were extremely spacious, 2 single beds, fridge with cold water which was replenished every day, separate bath with shower and hair dryer (not very efficient) and separate wc. The rooms were away from the main atrium and so were nice and quiet. There was a huge choice for breakfast plus a delightful man making fresh juice, omelette and fried eggs. The area around the pool was very crowded and the beds all appeared to have towels on them if not people! We prefer the beach anyway and this was nice and quiet. There was a man offering camel rides and a few sellers but none were ever pushy or a nuisance. They would not come up to your bed, you had to go to them if you were interested in anything. Lunch buffet was in a the beachside restaurant. We were most impressed with the choice of salads and vegetables - almost tempted to turn vegetarian! There were of course always a choice of meat and fish dishes plus pasta and chips! Fruit, especially the strawberries were delicious. We tried the Tunisian restaurant once. The food was very good, but there was little atmosphere. We also tried the international restaurant once and felt the food was disappointing. All the staff were wonderful, friendly and efficient with a good sense of humor. We continued to enjoy our days on the beach. We played boules most days which was great fun. The first half of our week was very windy and the sea was rough. The second half, the wind dropped, the staff on the beach cleaned up all the seaweed and the sea was beautifully calm and clean. The windsurfers, canoes and the catamaran were included too.
The wine was not wonderful but it was ok and we got used to it, especially as it flowed so freely. The staff in the bars were also lovely and we never had to wait more than about 5 minutes.
We went to the evening entertainment a couple of times, the belly dancing and the Tunisian evening. Both were good. We played cards on the special tables or went down to the Tunisian coffee bar on most evenings. We really enjoyed our week and would like to thank all the wonderful staff. This is not a gourmet or 5 star experience but it suited us perfectly. Definitely recommended.

  • Stayed: May 2014, travelled with friends
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5  Thank LynnWin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sentido H, Guest Relations Manager at SENTIDO Aziza Beach Golf & Spa, responded to this reviewResponded 5 June 2014

Dear Guests,

Thank you very much for your kind review. We are glad to know that you've enjoyed your first holiday in Hammamet and that we've been a part of it.thank you for recommending our Hotel
We hope to welcome you back in our hotel as soon as possible, for a second experience.

Best regards
Your
SENTIDO Aziza Beach Team

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Reviewed 3 June 2014

Stayed at this hotel with a friend for a week at the end May and was very impressed. I have not been to Tunisia since 1976 and was a little apprehensive before I went based on my previous experience but any fears were totally unfounded.
Check in was efficient and our room was ready when we arrived at mid day. The room was spacious with plenty of storage space and spotlessly clean. We had booked a sea view and this was well worth the extra cost. We had a lovely view of the pool area and the sea and we could hear the waves crashing on the beach at night. Both room safe and fridge were available at no extra charge and the fridge was restocked with two large bottles of water each day .There are no tea and coffee making facilities so take your own if you like a cuppa in your room. Towels were changed daily and sheets were changed several times during our stay.
The bathroom and separate toilet were of a good standard and kept spotless by the maid. There is a small flat screen TV but only one news channel in English. I know you don't go on holiday to watch TV but we did encounter a couple of cloudy days with a few showers at the beginning of the holiday so an extra channel would have been useful. It was quite warm in the room and the aircon was not working even though it was the end of May so we had to sleep with the balcony doors open but we did not have any problems with mosquitos etc.
Food was of a good standard with plenty of choice although not much difference in variety between lunch and dinner and some choices were unusual. However you could always find something to eat. We didn't try the International or Tunisian restaurants with a different set meal each day but these were available to book at reception if you so wished as many times as you liked at no extra charge.
There is a lovely indoor pool and pool towels are available to hire from the gift shop for a small refundable deposit.
I had read lots of views on tripadvisor before I booked and one thing that was raised repeatedly was the matter of tipping. I can quite honestly say whilst tips are very gratefully received it is not expected as right and in my opinion the outstanding service from most staff especially in the restaurants and around the pool certainly warrant a few dinars on a regular basis. One dinar is approx. 40p but it means a lot to the staff.
Some people have commented on the slow service in the bar area but with the exception of one afternoon when it was busy due to the poor weather, we never encountered any long delays in getting a drink and in both the pool and main restaurants the drinks service was quick and generous, in fact our wine glasses were never empty.
Overall the holiday exceeded our expectations and as a relaxing pool/beach based holiday it was excellent value for money and I would happily return at some point in the future.

Room Tip: Pay extra for a sea view
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  • Stayed: May 2014, travelled with friends
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3  Thank julie v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sentido H, Guest Relations Manager at SENTIDO Aziza Beach Golf & Spa, responded to this reviewResponded 5 June 2014

Dear Guests,

Thank you very much for your kind review and for sharing your impressions about our Hotel with us .on Tripadvisor
we are vey delighted to know that you enjoyed your stay at our Hotel.
we are looking forward welcoming you as soon as possible .
Best regards,
Your
SENTIDO Aziza Beach Team

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Reviewed 3 June 2014

We have just returned from our first to the Aziza and it wont be the last.On arrival in the early hours we were given an ice cold towel and a cool drink.The hotel left a plate of food in our room.
The room had a sea view and looked over the pool.When I booked the holiday I kept reading the reviews and was a bit concerned with the tipping of the waiters and bar staff but no worries with that.not one member of staff pestered us for tips so we gladly tipped them has they all do a good job making sure your glass is never empty.The exception was the reception bar where the table service was a little slow at times.Went down to the pub one night but didn't go back has smoking is allowed and with no air conditioning found it a bit uncomfortable.Smoking was also allowed in the lunch time restaurant as well.The food was ok we preferred the lunch menu over the dinner menu.
When we go on holiday we like to relax and chill out by the pool which we did and no kids running around just perfect.

Room Tip: Book a room with a sea view.
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  • Stayed: May 2014, travelled as a couple
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1  Thank spurs57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sentido H, Guest Relations Manager at SENTIDO Aziza Beach Golf & Spa, responded to this reviewResponded 5 June 2014

Dear Guests,

Many thanks for your detailed review posted on Tripadvisor,and for choosing the SENTIDO Aziza Beach Hotel to spend your holiday.
Looking forward to welcoming you back,again
Kind regards
Your SENTIDO Aziza Beach Team

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Reviewed 2 June 2014

We went for a week in May and really enjoyed the hotel. The staff were excellent from the porters right down to the waiters and cleaners. The hotel was very clean and the room was a good size, we had a sea view room which had an excellent view and was very peaceful at night when we sat and relaxed before dinner. The food was fine and they had quite a selection each night. We tipped the staff in the resaurant and bars and they gave us great service for the week.The only draw backs were the air conditioner was not very cool at nights and the balcony rail had a large block of wood over the top of the rail which blocked your view when you were sitting down. We would definitely go back to this hotel for a short break.

Room Tip: Go for the sea view.
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  • Stayed: May 2014, travelled as a couple
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Thank Gledhill G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sentido H, Guest Relations Manager at SENTIDO Aziza Beach Golf & Spa, responded to this reviewResponded 5 June 2014

Dear Guests,

Thank you very much for your kind review, we are gladly going to forward your impressions to our staff.
who will be delighted to learn that .
Looking forward to welcoming you back,in the nearst future .
With best regards
Your SENTIDO Aziza Beach Team

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Reviewed 2 June 2014

This is an excellent hotel and we had a fantastic time here. The hotel is impressive with spotless, spacious well laid out rooms. Ours had a lovely view over the impressive pool and white sandy beach. The hotel also has a lovely indoor pool which is quiet most of the day.

The food was good to excellent; we particularly enjoyed the International restaurant on an evening which has a la carte menu and waiter service, as is the Tunisia restaurant.

There is light pool entertainment three or four times a day lasting 20 minutes and which is just about right and usually an act on an evening in the lounge lasting about an hour.

The beach is light and sandy which we enjoyed having a stroll along each day.

What really makes the experience is the outstanding service provided by the staff that couldn’t have been more friendly and helpful. People have mentioned tipping, we didn’t until the end of the holiday and were more than happy to, but I must stress there is no pressure from the staff to tip.

Nothing to do with the hotel, but the surrounding area of Yasmin Hammenet was quite run down and so we didn’t fancy having a wander outside the confines of the hotel, although I know some people did and as far as I know without any issues.

This hotel is perfect for couples wanting a quiet holiday in a top quality hotel.

  • Stayed: May 2014, travelled with family
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2  Thank Andy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sentido H, Guest Relations Manager at SENTIDO Aziza Beach Golf & Spa, responded to this reviewResponded 5 June 2014

Dear Guests;
thank you so much for your feedback posted on TripAdvisor. It is so great to read that you spend a wonderful time at our Hotel,many thanks again for your detailed review.
We are pleased welcoming you back again
Best Regards
The
SENTIDO Aziza Beach Team

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Reviewed 2 June 2014

I have just returned from a stay at this hotel which should have been for two weeks but was cut short due to my husband being admitted to hospital. We were very pleased with the hotel, our room, food etc but in particular I was so impressed by the support which the hotel staff provided to me. Nothing was a problem for them, they were very attentive, constantly enquiring about how they could assist me e.g organising meals outside of the normal restaurant hours, arranging safe travel to and from the hospital and even giving me a bouquet of flowers.
I would definitely recommend this hotel and I can't thank them enough.

  • Stayed: May 2014, travelled as a couple
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2  Thank Terri J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sentido H, Guest Relations Manager at SENTIDO Aziza Beach Golf & Spa, responded to this reviewResponded 5 June 2014

Dear Guests,
Thank you so much For your e-mail,we do hope that your husband is now well,we will deliver you impressions to our Staff who will be delighted to learn that,your impessions encourage them always to do the best ,we thank you also for sharing your holiday experience with us on Tripadvisor.

we are looking forward welcoming you back as soon as possible .

Best Regards
Your
SENTIDO Aziza Beach Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about SENTIDO Aziza Beach Golf & Spa

Address: Rue Assad Ibn Fourat BP 218, Hammamet 8050, Tunisia
Region: Tunisia > Nabeul Governorate > Hammamet
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Family Hotel in Hammamet
#10 Romantic Hotel in Hammamet
#10 Best Value Hotel in Hammamet
#14 Spa Hotel in Hammamet
#16 On the Beach Hotel in Hammamet
#18 Luxury Hotel in Hammamet
Price Range: £30 - £876 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — SENTIDO Aziza Beach Golf & Spa 4*
Number of rooms: 218
Official Description (provided by the hotel):
The SENTIDO Aziza Beach Golf & Spa is one of the best hotels in Hammamet. It is characterized by a harmoniously integrated architecture into the natural site, and it offers all the comfort and luxury corresponding to expectations of demanding customers. Standing as a shareholder in the Golf Citrus, the hotel golf in Hammamet offers you training courses at reduced costs with a free shuttle between the hotel and the golf courses of Hammamet. The Aziza Beach Golf & Spa is qn ADULT ONLY (>16) hotel. ... more   less 
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Also Known As:
Hotel Aziza Thalasso Golf

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