We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“plus points and bad points Would not recommend staying at this hotel to anyone!”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
L'Ecrin Sandra Club
Ranked #82 of 119 Hotels in Hammamet
Reviewed 8 August 2013

stayed in this hotel for a week with my gf arrived early hours guy in recepition was polite .....room was quite big but basic had only 2 sockets: 1 in room and 1 in bathroom clean towels everyday was a plus side bad point is at 30+ degrees and you aint got much air con is not a good way to start your holiday.......

1st night was there was a bit of a disaster food wise found 5 bones in my food -1 where i nearly choked . i'm not 1 for complaining about there food but i had never ever experienced such bad food even complained about the bones- did anything get done no the waiters didnt give a dam at all we ended up just having dinner which was at 12.30 and really only had chips as they were prob best thing on offer. they often ran out of cutlery and plates - and when you consider how many people were staying at the hotel - only 6 trays of hot food were put out and to be honest it was crap!! no taste and food often ran out and tookes to be replenished.

Each day after the 1st day we had our evening meals out at a place called the 'steakhouse' which is fabulous great food and great service british owned live football all the time karaoke on mondays and fridays (try there steak in wexford sauce mmmmmm) as you come out the hotel turn left walk to end of road and turn right walk to where the big model elephants are then your at the steak and grill......back to the hotel .....free bar is only till 11pm and can only get 2 drinks at a time and usually come in small plastic beakers ...... and often a long queue for the bar as there was only one.

Note - All inclusive does not extend to the beach bar - you walk down to the small section of beach that Sandra club has - and you have TO PAY for any soft drinks / alcoholic drinks - i was told all that was inclusive was the WATER.

plus side animation team are great and do everything possible to get the hotel entertained .......the foreigners there are pure ignorant dunno if there polish or russian but never met so unhappy people in my life manners dont cost a penny and im glad to say us british know how to use them .....id go back to hammermet but prob not to this hotel, Tunisia itself was fab, lovely beaches.

Think generally - nice enough basic hotel - defo not a 4 star - more like a 2 star.
Food was shocking!!!
Great aninmation team that made it so enjoyable.

  • Stayed: August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank stan438
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (564)
Traveller rating
Traveller type
Time of year
Language

18 - 24 of 564 reviews

Reviewed 5 August 2013

This is not a 4 star hotel,i would rate it as a 2 star. We arrived late at night to other guests demanding that their room needed to be changed. We were shown to our room which was on the ground floor, the lighting in the room is poor and there is only one socket. Room was very basic but it was clean and we had clean towels on a daily basis. Beds were clean but bedding is very basic and the sheets and pillows were yellow.

Food and the dining experience was a nightmare there is one main servery with about 8 trays of hot food catering for over 200 people, the dining room opens at 7 and i have never met such rude and ignorant people as the Polish who either dont understand what it means to que. they pushed in constantly and heaped piles of food on to their plates. The whole dining room needs to be looked at, again the dining room was also poorly lit and there are loads of flies flying round uncovered food.

If you went to the dining room towards the end of dining then you could at least get some food but there wasnt always the choice available.

Bar area was poor there is an outside bar area which is rarely open, which meant you had to cover up and put footwear on to go back in to the hotel to the bar area which again was dark and dingy and you had to wait in a que to be served. Again other guests would just push in. the wine was awful tasted like vinegar and the bottled water was often served warm. We got a vodka one night and there was no way was it vodka.

Entertainment team tried to get everyone involved and there was lots on offer if you wanted to join in. Some of the entertainment team were only interested in trying to chat up the young girls.

Pool area was nice but we only saw the pool being cleaned once during our stay. sunbeds had no mattresses and were hard and uncomfortable. You had to get up each morning and get your own sunbed.

Would i go back yes to Tunisia but no to this hotel

  • Stayed: July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank djj9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2013

Plus points to Sandra club; Air conditioning worked very well in room. Animation staff gave good atmosphere to hotel, not much English spoken but they tried to include everyone. Adriana was very nice and friendly and made games of French Boules, Darts etc good fun and made everyone welcome. Towels changed every day but only had 2 towels for 3 people!
Bad points to Sandra Club; Hotel very tired. Food awful (& I will usually eat anything). Constantly waiting for plates, cutlery and more food! All three of us had severe diarrhoea at different times throughout the week. Nightly entertainment was directed at eastern European guests who obviously have a different sense of humour!! All inclusive drinks included red, white and rose wine which I could only drink if I put lemonade with them. Beer and Bouka (a local drink which resembles paint stripper). Sorry to say I wouldn't recommend this hotel to anyone.

  • Stayed: August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Shirley D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2013

No toilet paper soap or hand towels in hotel toilets on many occasions.
Unused food, including fish, served repeatedly.
2/21 meals provided with drinks by waiter.
Frequent unavailability of cutlery, plates, tables, food.
Ants over bed, bathroom and no apparent measures to address this.
Arabic lessons available by children's club, teaching swear words and words for genitalia, including imagery on a chalkboard.
Have stayed in morocco, egypt and tunisia previously and enjoyed fantastic holidays but sandra club was absolutely diabolical.

  • Stayed: August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank claire c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 August 2013

This year we chose Tunisia for our holidays and what an amazing country this is. We stay at the Sandra club hotel for 2 weeks, and it was absolutely fantastic, great great experience.....

The hotel is beautiful, full of character, the room was very spacious and very clean, every day we got fresh towels and our linen was changed every other day, the whole hotel was impeccably clean.
The staff here is very friendly and always happy to help, a special thx to Moez in the restaurant, Samah and Karim at reception they always had a big smile in their faces, and very happy to help.
The entertainment team was very friendly, funny, and happy, they made our stay very special, a special thx to Adriana aka Adda, Dudu, Dali, Melik and our Robbin hood Ben.
The only down side was the food i found it a bit repetitive, same thing every day, and for long stays like our after the first week got very boring food wise, but overall experience was absolutely fantastic. I totally recommend Sandra club hotel and Hammamed town.

Once again a big thx to all the people involved in our stay that made it very very special.....

Trish and Perry

Stayed: July 2013, travelled as a couple
Thank Trish R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 July 2013

We had a great time, hotel in lovely position close to town and beach. We went fully inclusive food was good and staff friendly. The room was clean and towels and bed linen changed regularly. The pool is excellent and snacks at the pool are well worth trying.
The staff were very friendly and entertainment was good. The dining room has lots of space and food is plentiful and replenished quickly when trays become empty.
Overall had a great holiday.

Room Tip: We had roon overlooking pool, very nice but no balcony.
See more room tips
  • Stayed: September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Sheona C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 July 2013

We was in this hotel and it was not as we expected but anyway it was a such wonderful holiday... Food is okey and can be much better! But the best thing at the hotel was the animation guys!! They really did a hard Job and they were everyday the reason of our happiness! Many greets and thanx to momo our favorite and the most friendly one...

  • Stayed: July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank sofiatam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Hammamet
0.1 mi away
Hotel Bravo Hammamet
Hotel Bravo Hammamet
#50 of 119 in Hammamet
442 reviews
1.8 mi away
Hotel Menara
Hotel Menara
#54 of 119 in Hammamet
197 reviews
0.2 mi away
Yasmine Beach Resort
Yasmine Beach Resort
#98 of 119 in Hammamet
505 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
Hotel Diar Lemdina
Hotel Diar Lemdina
#14 of 119 in Hammamet
1,284 reviews
2.2 mi away
Samira Club
Samira Club
#63 of 119 in Hammamet
840 reviews
0.2 mi away
Eden Yasmine Hotel, Meeting & SPA
Eden Yasmine Hotel, Meeting & SP...
#1 of 2 in Yasmine Hammamet
343 reviews
Show Prices
Show Prices
Show Prices

Been to L'Ecrin Sandra Club? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about L'Ecrin Sandra Club

Address: Yasmine Hammamet, Hammamet 8050, Tunisia
Region: Tunisia > Nabeul Governorate > Hammamet
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Swimming Pool
Hotel Style:
Ranked #82 of 119 Hotels in Hammamet
Price Range: £34 - £78 (Based on Average Rates for a Standard Room)
Number of rooms: 200
Reservation Options:
TripAdvisor is proud to partner with TripOnline SA and Cancelon so you can book your L'Ecrin Sandra Club reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
l`Ecrin Sandra Club Hotel Hammamet
l Ecrin Sandra Hotel
Sandra Club Tunisia
Hotel Sandra Club
Sandra Club Hammamet
l Ecrin Sandra Hammamet

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing