We stayed at this hotel for two weeks from 27th July to 10th August 2014. All in all had a wonderful holiday. The hotel itself is very clean. We had a refurbished room which was lovely but I wouldn't have been very happy if I'd had an unfurbished room. These are very dated and tired and definately do not live up to the 5 star rating for the hotel.The pool area is faultless. Lovely big pool with large landscaped gardens so you're not all lined up in rows which is lovely. The beach is linked to hotel so is right on your doorstep. White sand and clear water absolutely perfect in every way. Lots of umbrellas and comfortable loungers and great watersports activities at excellent prices. There are two restaurants and 2 a la carte restaurants (these you have to pay extra for) During the day both restaurants are open for lunch.One is inside the hotel the other is the bbq restaurant on the beach. We used this every day and it was lovely food . Fresh barbequed fish and meats and plenty of lovely salads.A big thank you to Samir who looked after us every lunchtime with a table set for us with our wine and drinks. For the evening meal only the inside restaurant is open which is a shame as the evening meal set up is the only thing we found that let the hotel down. There are two sittings which you have to choose from and stick to for your entire holiday and you are given a table which you eat at every night for your evening meal. First sitting was 6.30 to 7.30 and second sitting was 8 to 9. We chose second sitting which I think most people did and it was extremely busy to the point of being quite stressful. Alot of the time we saw people sitting at other peoples tables and very long queues to get your food and a general canteen like atmosphere. To be honest if the bbq restaurant was open in the evening we would have eaten there as it's nice to eat outside whilst on holiday in the warm evening air. The food itself was very tasty and top quality but not enough variety. Fresh pasta station does pasta bolegnese every night with no variation. Fruit was usually melon or apple. Alcoholic Drinks are local brand and don't seem to be very strong, Same with the wine,but drinkable none the less.
Now for the best part . The animation team. These were the best entertainment team we have ever had on holiday. They work non stop to put on a fabulous day and night for us .The shows were brilliant and Ti ti and Mario are hilarious!! Fourat and Lama were absolutely fantastic Fourat has become like a tunisian son to us......They all absolutely made the holiday for us and we miss them all.
Don't like to grumble as the hotel and all it's staff are absolutely wonderful but another thing that wasn't great was the open day on Sunday. This is a day that all the locals can use all the facilities and pay a set price of about £30. This may be ok when the hotel isn't fully booked but when we were there the hotel was fully booked and on Sundays it all became extremely busy within the pool and restaurant areas and it just got overly busy with the extra families coming in.
The tunisian people that we met all made us feel very welcome and we will definately be going back to Tunisia again.If the evening meal was a different set up we would definately return to this hotel again.
As a tip takeyour own plastic pint cups for drinks around the pool as they use small paper ice cream style cups which are too small and go soggy after a while.
- Official Description (provided by the hotel):
- Beautifully situated on the East coast of Tunisia, SENTIDO Phenicia spreads between a fine sandy beach and a garden of 11 hectares where mix generously Palm and Olive trees. For your comfort, the rooms of the hotel all endowed with balconies or terraces offer you fantastic views between the gulf and mountains of Hammamet, swimming pools, or gardens. ... more less
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- Also Known As:
- Sentido Phenicia Hotel Hammamet
- Iberostar Hotel Hammamet
- Iberostar Hotel Phenicia
- Iberostar Phenicia Tunisia
- Iberostar Phenicia Hammamet