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“Lovely hotel with great food :)”

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Alhambra Thalasso Hotel
Ranked #31 of 119 Hotels in Hammamet
Certificate of Excellence
Reviewed 28 April 2014

My partner and I have just returned from a week’s stay in the Alhambra, April 2014. We had a pool view room which was lovely however a bit noisy at night due to the entertainment which took place in the hotel at night. This however rarely went on after around 11 o'clock.

We stayed on a half board basis - the food was lovely with a great selection and the desserts were to die for! At breakfast there is also a wide variety including crepes! The pool side restaurant also offers a good selection of food to enjoy at lunch. The other restaurants were closed due to it being out of season. The Bar staff and the pool staff are very friendly and helpful, as well as the entertainment team who are there throughout the day to keep the children busy and at night the keep the hotel entertainment going!

Yasmine Hammamet itself was very quiet at this time of the year as it is still the winter season; I can however see how it will be busy during the summer. We did a few trips whilst there including the Zulu night which was great. However the Sahara desert Safari was off due to advice for the foreign office which was a bit disappointing as it look like a good trip.

The pool was lovely though we didnt go in it much due to it being a bit chilly still there is however a lovely heated indoor pool which was great to go a swim in. The rooms are quite big and they are very clean.

It was a little quite for my liking however i am sure this is due to it being out of season! It is a bit far out of the centre of Yasmine Hammamet however it is only a 20 minute walk or around 3 Diner in a taxi (around £1.10) to the centre. Overall, I enjoyed our stay at this hotel.

  • Stayed: April 2014, travelled as a couple
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4  Thank Lynzee90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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81 - 87 of 800 reviews

Reviewed 27 April 2014 via mobile

Just returned from a weeks stay at this amazin hotel.i must admit I was tempted to cancel after reading reviews thank goodness I didn't we really enjoyed our stay there the food was verry good loads of choice every meal the rooms were luvly we had clean bedding n towels every day a pool veiw n balcony with sun trap looking forward to next trip there.

Stayed: April 2014, travelled with friends
4  Thank Ann G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 April 2014

After a false start with a room problem (I think it was our late arrival) I was a little worried, but after the first day I realised that I had made a great choice in hotel. The staff were very helpful and friendly, I used some of my old school French that I could remember, but everyone could speak English and they couldn't do enough to make us feel at home. The hotel itself was very clean and the maid service was excellent, clean sheets every day and her own special touches. The food was always different with a great choice in the evenings, the morning buffet had a selection of cold, hot and french pastries, also there were a couple of chefs on hand to cook either crepes or whatever style of egg you fancied. The cakes are to die for! Our mini bar was empty but we did buy some drinks from the local supermarket for our room, but had to sneak them into the hotel in my bag as this is not allowed. We visited during April when there are not many tourists, the local area was very quiet but the hotel offers its own entertainment in the bar area, one night there was karaoke which was fun, there is an entertainment team who try very hard to get people to join in with the activities on offer. We did not really use the pool as it was still a little cold and we did not visit the beach either. I am sure during the Summer it is lovely, but may be a little crowded round the pool as it is not very big. It was our first visit to Tunisia, the people are very friendly and the prices are very fair. You can get into the town by taxi or horse drawn carriage, we walked to the harbour which is not too far, but off peak many places were still closed. I would recommend this hotel to visitors who want to relax in a friendly atmosphere, with delicious food and friendly staff.

Room Tip: Rooms on 2nd and 3rd floors have nice balconies, ask to either overlook the courtyard or the pool.
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  • Stayed: April 2014, travelled with family
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2  Thank sreshat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 February 2014 via mobile

Loved the place. Good food every night with variety of choices for the fussiest eaters. Rooms with pool view very good. Service with smile. No animation though as it was low season but staff very helpful and friendly especially bechir at reception. He made a very good impression of the hotel. The female staff not so friendly though. Nice indoor pool . Would definitely stay again even if just for the food! Yum

  • Stayed: February 2014
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4  Thank Salima J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 December 2013

Went here for our wedding anniversary,have to agree with other peoples review took a very long time to check in! Once shown to our room was happy to be in the nice air conditioned room! Sadly breakfast was hard work as que to get an omlette or crepe was far to long,seemed if you spoke French you was okay!! Otherwise we had a pleasant time,dont try and get a sunbed poolside impossible unless up at the crack of dawn head for the beach plenty of beds and only a few mins away shuttle service if you dont fancy the walk and nice little bar and restaurant to get lunch. Bar staff in the main bar very friendly as well as the pool bar staff. Was a problem with flys around the pool which seemed to get worse throughout our stay definitely less at the beach! Waiters were very attentive in the evening and went all out on our last night made it very memorable for us. I think when sitting in the main bar of the hotel it feels like a 5 star other parts of the hotel not quite there yet. We did dine in the a la carte restaurant and the chef which was a lady came out to ask us if everything was alright nice touch! Shame the other one was closed. Think a bit of attention to the rubbish that is dumped along the wasteland on the way to the beach needs to be cleared up not a pretty site. We booked very last minute so hence we got a very good deal so would be happy to return.

Room Tip: Side garden room less noisy when evening entertainment is on
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  • Stayed: September 2013, travelled as a couple
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1  Thank AnnieG2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 November 2013

We stayed for a week in February 2013 with mixed views.

We arrived around midnight and the entire hotel seemed deserted. All the lights were off. The sole security guard led us to the check in desk. Check in was slow, I'm not sure why it took so long. The security guard then took us to our room through extremely dark hallways - we were genuinely afraid of what on earth we had booked.

Room: good size, balcony with view over the outdoor pool. but air conditioning was either broken or wasn't actually air conditioning. It seemed like it was just circulating the air in the room. The bed was firm, which I don't mind but my wife couldn't get comfortable, and the bedding was uncomfortably warm - it was probably made of a blend of polyester and cotton. The room itself was acceptably clean, although the lighting was poor, especially in the toilet (there was a separate toilet and bathroom).

Service: overall quite poor. Staff are not attentive. You'll find yourself waiting quite a lot. The thing that stood out for us was when we returned on a hot day with a few bottles of store bought mineral water. The security guard stopped us at the gate and said outside water was not allowed. I explained we did not know and assured it wouldn't happen again. Then as we walked past reception we were stopped again by reception for the same reason. We stood there arguing for a good 10 minutes; I was shocked at the attitude of the hotel manager, Najib Ben Kheder. I reiterated our not knowing this strange rule of no outside water (it's there so the hotel can make as much money from you from buying it's own overpriced mineral water), yet Najib insisted we surrender our water bottles! I couldn't believe it. In the end we agreed we would take one bottle back with us to our room and they could keep the rest, but the damage was done and it left us in a bad mood for the rest of our stay. But then, a few hours later, there's a knock on our hotel room door and a man (who didn't speak English) with our water. Why didn't the hotel manager have the guts to return it to us himself?

Facilities: the hotel is actually a decent size with indoor (it was cold or not heated!) and outdoor pools, restaurants, activities. The restaurant where breakfast is served has a nice outside garden area where you can watch the birds play while you eat. There is a free tuk tuk that takes you to the beach, although it's only a 3 minute walk anyway. At the beach there is another restaurant area, where we had a delicious pizza.

Food: we stayed on a half board basis and the food was buffet style with a large variety. We enjoyed meal times. The desserts too were nice. Although forget about getting the kind of nice sliced bread you might be used to in the West, and the drinks are quite expensive.

Location: this hotel seems to be on the very edge of a line of hotels, quite far from the centre of Yasmin Hammemet. Compared to some of the other hotels we saw, ours looked shabby. There is a convenience shop a couple minutes walk down the road, and a nice cafe restaurant a few more minutes down, where we ate quite a few times.

The area: Yasmin Hammemet is man made for tourists. You won't find any locals here, apart from those who are working. If we knew this we wouldn't have stayed. The beach is littered with what is probably camel dung. Literally every metre you will find poop in the sand. There's a dive centre which I tried and was fun, but the water was very murky and you couldn't really see much in the way of sea life.

Overall: Far from a 5 star hotel, more like 3. My advice would be to find another resort and not stay at Yasmin Hammemet. If you must stay here, then stay at a nicer hotel that's also closer to the centre. The little extra for one of the Iberostars would be worth it.

Room Tip: One with a balcony.
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  • Stayed: June 2013, travelled as a couple
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2  Thank cowy2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 November 2013

We stayed in the Alhambra Thalasso in July 2013 for one week having never travelled to Tunisia before. I echo some of the other reviews on here when I say there was some initial confusion around check in and we were kept waiting some time. However, we were given drinks and the atmosphere in the lunge waiting area was relaxing. The room itself was very spacious with a large bed and located in a quiet wing of the hotel overlooking the breakfast terrace rather than the pool (which must have been very noisy). There are two pool areas, the first is a standard larger pool where most of the visitors seemed to spend their days; their is however a smaller pool to the rear of the hotel which was much nicer and far far quieter. At time we were the only guests using it for hours at a time! This pool also has the added benefit of being located right next to the indoor pool for those who like to swim properly. I can only assume most guests don't know its there because this area really was a huge improvement on the main pool which noisy and quite crowded at times.
The beach is a 5 minute walk away and is lovely with helpful staff. Shops and restuarants are a bit further out, probably 15-20 minute walk into the centre of the town but not unpleasant and felt very safe walking at night.
Overall we got what we expected from the hotel and wouldn't hesistate visiting again. Its never a 5 star but is clean and comfortable and we enjoyed a thoroughly relaxing time!

Room Tip: If you want peace and quiet ask to be put in a room away from the main pool.
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  • Stayed: July 2013, travelled as a couple
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Thank MattJMurray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Alhambra Thalasso Hotel

Address: Bp 66 | Yasmine, Hammamet 8052, Tunisia
Region: Tunisia > Nabeul Governorate > Hammamet
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#28 On the Beach Hotel in Hammamet
#29 Luxury Hotel in Hammamet
Price Range: £27 - £99 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Alhambra Thalasso Hotel 5*
Number of rooms: 184
Official Description (provided by the hotel):
Inspired by the famous Alhambra Palace in Granada, and evoking memories of a Moorish and Andalusian era, the elegant and superbly designed Alhambra Thalasso Hotel 5*, member of the prestigious chain Warwick International Hotels, ideally located in the resort of Yasmine Hammamet, is an architectural masterpiece in its own right. ... more   less 
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Also Known As:
Alhambra Thalasso Hammamet
Hotel Alhambra Thalasso

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