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Medina Belisaire & Thalasso
Ranked #11 of 119 Hotels in Hammamet
Reviewed 23 March 2014 via mobile

Hi there, me and my partner will be visiting the hotel belisaire for a 2 week stay in june. Wondering if anyone can help us when we booked we where told u get water park access included when u book hotel belisaire. Is this the case?? Would be appreciated if someone could help with this. Cant wait to arrive in tunisia, hotel looks lovely and reviews etc are all very good!!!!

  • Stayed: March 2014
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Thank chloele
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TURKI Z, Responsable relations clients at Medina Belisaire & Thalasso, responded to this reviewResponded 29 March 2014

Dear chloele,

We thank you very much for your interest to our hotel “Medina Belisaire & Thalasso” for your stay in June and we are pleased to inform you that our clients in All Inclusive formula will benefit of our concept called “Dine Around” which is a part of the All Inclusive Package. Our guests have the opportunity to dine in different theme restaurants in our three hotels within Yasmine Hammamet. This is in addition benefits to entertainment package (unlimited access to our amusement park “Carthage Land”, the water park “Aqualand”, Ali Baba Park for children aged from 3 until 12 years, free Wifi at the reception. Fo more information, please visite our Website medina.
Furthermore, you could reserve through our website.
We are looking forward to have the pleasure welcoming you in our hotel for a great relaxing break.
Warm Regards
Online Reputation Managemet
Turki Zahia

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463 - 469 of 1,861 reviews

Reviewed 20 March 2014

We are so very much looking forward to our 2nd visit to the Hotel, we were there in October last and enjoyed ourselves to the max. We had been to Tunisia previously but this hotel is the better by far. The staff, each and everyone of them go all out to please, nothing is too much trouble. The entertainment crew made it for us, we joined in activities as never before and had so many laughs. We so hope Ricardo is still there. Food is excellent and the rooms are cleaned by friendly efficient staff. We couldn't find anything to grouse about if we tried. Roll on Sunday

  • Stayed: October 2013, travelled with family
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Thank Jacqueline F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TURKI Z, Responsable relations clients at Medina Belisaire & Thalasso, responded to this reviewResponded 21 March 2014

Dear Jacqueline,

We will be very happy to welcome you from Sunday 23rd of March and we would like to thank you for your fidelity to our hotel “Medina Belisaire & Thalasso” and for your friendly comment.
We are very pleased that you have enjoyed the facilities and services in our Hotel on your last stay on October 2013.
Ricardo is still with us and all the staff will be happy to welcome you again and serve you with great pleasure and with big smile
We wish you a pleasant and fun second stay among us.
We are looking forward to have the pleasure welcoming you back for another great relaxing break.
Warm Regards
Online Reputation Management
Turki Zahia

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 March 2014

My husband and I wanted a peaceful, hopefully sunny holiday in Tunisia, and we wanted a hotel that was not too large or impersonal. Having returned from 2 weeks stay at the Belisaire, I can say we got that, and were impressed with the genuinely freindly staff and good customer service at this hotel. From the helpful receptionist Nabil, to the ladies cleaning our rooms quietly and efficiently every day, all the staff worked hard to make our stay welcoming and pleasant. Our waiters were always smiling and topping up our drinks-thanks Salem, Farid , Mo and Ataf, and all the other lads, including the Chefs, who got bread for me when I had to get up early for a trip at 6.30am!
Our Thomas Cook rep Wissem took on board what we wanted, and booked us our own taxi to spend more time at the Carthage site for a day, taking in the Bardo museum and Sidi bou Siad(?) a lovely trip! Also worth visiting...El Jem ampitheatre and Douga Roman site-really amazing. Worth walking outside the hotel to see the Marina and shops close by. Don't be intimidated by the salespeople, they are just trying to make a living, and if you are not interested just say 'No thanks', don't make eye contact, and keep walking...they give up! If someone tries the old scam.."I'm a waiter from your hotel, do you remember me?" You could try countering "Yes, where's that money I lent you?"
Sun lovely and warm when it did come out, but there were rainy days, so if you travel in March take some rain gear and long sleeve tops too. Rooms clean and comfortable with plenty of storage. Food plentiful and I drank bottled water so no illness. I liked the mix of ages and nationalities at the hotel, and the Animation team worked hard to keep us all entertained -keep up the dance moves, Riu! I would recommend this hotel to anyone, and would certainly stay there again. Lovely and peaceful at this time of year. Take advantage of the recipriocal restaurants and dine at one of the 3 different set menus they have. The 'Sheherezade' show was very cheesy, with ok food, but good belly-dancing. Don't sit right at the back, or you'll miss seeing the best act! Enjoy Tunisia, which deserves to be visited.

Room Tip: All rooms quiet at this time of year. We had room 259 which was farther away from the main hotel, so...
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  • Stayed: March 2014, travelled with family
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Thank katymac33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TURKI Z, Responsable relations clients at Medina Belisaire & Thalasso, responded to this reviewResponded 25 March 2014

Dear Katy,

Thank you for sharing your pleasant, fun and detailed online review and highlighting out the personal service and friendliness of our staff as well our outstanding cuisine and varied gastronomy.

We must say your review is a real pleasure to read and we think also a very good source of information for future guests.

We really appreciate your sympathy and understanding which allows to you to know the true feeling of Tunisian people, they are nice and peaceful, their intimidation in souks and shops, is just a way to make their living!

We are looking forward to have the pleasure welcoming you back for another great relaxing break.

We send you a big hug and have a great day.
Warm Regards
Online Reputation Management
Turki Zahia

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Reviewed 20 March 2014

Came back yesterday and I couldn't wait to leave a review, hands down one of the best if not the best hotel I've ever been too and I'm a travel agent couldn't fault it! waiters and bar staff were great, the cleaners did a fantastic job even lined our sunglasses up and folded our clothes and made the beds look all lovely, big shout out to the animation team!!!! Plenty to do all day, archery, boules, darts, tennis etc. Weather on the first few days wasn't the best but the last couple definatley made up for it...a few people we spoke to had been to the hotel in October and said the weather was fab then! We stayed in room 324 overlooking the 'quiet pool' lovely room with loads of space! The photographer is lovely and took some great photos of us by the pool, we opted to book a couple of excursions from people in the hotel we did camel trekking and quad biking great fun and we'd recommend to anyone! I honestly can't say enough good things about this hotel just great great stay!! Thank you Belisaire we love you!!!!!

  • Stayed: March 2014
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Thank CharliePallister
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TURKI Z, Responsable relations clients at Medina Belisaire & Thalasso, responded to this reviewResponded 29 March 2014

Dear Charlie,

Thank you for choosing our hotel and for posting your comment on TripAdvisor.
We are grateful for your stay with us anf for your detailed appreciation of our services, facilities and hospitality. We would like to thank you for recommending our hotel “Medina Belisaire & Thalasso” to the readers, and will be glad to welcome you again.
We do appreciate all the nice words and thank you for sharing pictures.

We are looking forward to have the pleasure welcoming you back for another great relaxing break.

Warm Regards
Online Reputation Management
Turki Zahia.

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Reviewed 18 March 2014

I have visited this hotel on many occasions, its very welcoming and staff are always friendly and helpful.
Rooms are lovely always clean and well maintained.
Lots of variety in the restaurant always lots to choose from, and the waiters are excellent, big hello to Salem who is brilliant. Entertainment work really hard through the day and night trying to keep guests entertained, Ricardo, drogba, jimmy and manel all fantastic.

All in all this hotel is excellent and i would recommend it to anyone.

  • Stayed: February 2014
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1  Thank Rach1512
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TURKI Z, Responsable relations clients at Medina Belisaire & Thalasso, responded to this reviewResponded 22 March 2014

Dear Rach,

We thank you so much for your fidelity to our hotel “Medina Belisaire & Thalasso” and for your lovely feedback and recommendation of our property to TripAdvisor readers.

Our staff works hard with passion to make our guest feel welcome. We consider the human force in our Chain “Medina Hotels and Resorts” are one of the most important pillars to build a hotel that offers wellbeing, comfort and splendid holiday conditions. Therefore we are delighted that you enjoyed this part so much! We will certainly congratulate our employees for taking care of your stay and allowing to you excellent Holidays.

We trust it will not be long before you will be back with us for another stay.
Warm Regards
Online Reputation Management
Turki Zahia

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Reviewed 16 March 2014 via mobile

This is our second visit to this hotel and would highly recommend it as a top hotel. Even though the weather was bad for 4 days we still had a great time.
The entertainment staff jimmy, roo, neno, drogba were all amazing and made our holiday so much fun, they all work so hard to keep all the guest's happy, they are a credit to the hotel.
The restaurant staff, bar staff, and the reception staff are all great especially the lovely waiter Fadel.
Thank you to you all for making our holiday so special and we look forward to returning soon.

Stayed: March 2014, travelled with friends
1  Thank kay s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TURKI Z, Responsable relations clients at Medina Belisaire & Thalasso, responded to this reviewResponded 22 March 2014

Dear Kay S,

We would like to thank you very much for your fidelity to our property and for chosen once more our hotel “Medina Belisaire & Thalasso” for your stay in Yasmine Hammamet.

We are delighted to learn that despite the bad weather, you have managed to have a very pleasant time in participating in many distraction and leisure activities.

We will certainly congratulate our employees for taking care of your stay and well-being and allowing to you excellent services.

Also, we are very happy to see you choose to come back to our hotel for your next time! We are all looking forward to it!
Please visit our website medina.
Warm Regards
Online Reputation Management
Turki Zahia

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 March 2014

Just got home from our week stay at belisaire, and will be going back again. Food was lovely, service was fantastic! Rooms are clean and beds are comfortable. The weather was abit rubbish, but didnt stop us from having a really good time. Not far from the beach, shops and mariner. Service was excellent, mohammes, belgacem, farid and laymen are all fanstic staff and they couldnt do anymore for us. Would reccommend this hotel to anyone.



Residents from room 303

  • Stayed: March 2014
    • Value
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1  Thank whewell1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TURKI Z, Responsable relations clients at Medina Belisaire & Thalasso, responded to this reviewResponded 11 March 2014

Dear valued Guest,

We thank you for selecting our hotel « Medina Belisaire & Thalasso » for your stay and for posting such a nice review on TripAdvisor.

We are delighted to learn that despite the bad weather, you have had a pleasant time among us in participating in many distraction and leisure activities.

Also, we are very happy to see you choose to come back to our hotel for your next time! We are all looking forward to it!
Please visit our website medina.com.tn
Looking forward the pleasure to welcoming you back for another great relaxing break.
Warm Regards
Online Reputation Management
Turki Zahia

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Medina Belisaire & Thalasso

Address: Bp 204 | Yasmine Hammamet, Hammamet 8050, Tunisia
Region: Tunisia > Nabeul Governorate > Hammamet
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Top resorts Hotel in Hammamet
#6 Best Value Hotel in Hammamet
#6 Family Hotel in Hammamet
#7 Spa Hotel in Hammamet
#9 On the Beach Hotel in Hammamet
#10 Luxury Hotel in Hammamet
#11 Romantic Hotel in Hammamet
Price Range: £25 - £86 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Medina Belisaire & Thalasso 4*
Number of rooms: 276
Official Description (provided by the hotel):
The hotel lies directly Hammamet - Yasmine (Tunisia) and just 200 m from the beautiful sandy beach. Family-friendly complex. Lively entertainment program. Just 5 km from two golf courses. Thalasso - therapy centre with different treatments. ... more   less 
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Also Known As:
Iberostar Belisaire Hotel Hammamet
Iberostar Hotel Belisaire
Iberostar Hotel Hammamet

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