Our trip didn't start off the best as we arrived late due to our flight being delayed, they took us to our room which ended up being a room with three single beds, we requested a different room as we had booked a room with a Sea view and double bed! We were moved straight away but the second room had not been cleaned and we found someones dirty knickers in the bathroom! The manager immediately went to look for an alternative room but could not find one - we were told that one would be available the next day when guests were checking out - so we had to stay in the triple room for a night - the room in itself was with the villas and was extremely spacious and clean.
The next day we went to reception, explained what had happened and the Manager on duty was extremely apologetic, he advised that we could have a room in the Villas or for a small surcharge could move to the main hotel - we opted to stay in the main hotel!
We were given a selection of 8 different rooms, chose which one we wanted and what can I say - we were extremely happy. The room was clean, spacious, bright and had an amazing sea view with a balcony!
The experience from here just got better and better - we forgot our travel adaptor - the hotel staff did everything they could to get us one - they went so far as travelling to the nearest market town to buy us a couple. Anything we needed that wasn't available - Jameel from the shop would find it for us!
The animation team were fantastic - Mourad did everything possible to make us feel at home! Different shows every night, dance lessons, competitions - but the seating gets packed quickly.
The restaurant staff really go out of their way for you - Ali deserves a special mention!!! The food was always different and absolutely delicious, the only concern was that my wife is a vegetarian and we had to be very careful as sometimes the food (even though labelled as vegetarian) contained meat - but there was always a wide selection!
Drinks - big variety and always flowing! The bar was always fully stocked and shisha was always available - a special mention to Mongi who went and bought us the flavour that we wanted (that wasn't available at the Hotel). The club, though small, was great - played fantastic music and the drinks were great!
If you want to take time to exercise then the water aerobics was fantastic too.
The beach was a short walk across the road and shade and loungers available for all hotel residents.
Most of the residents were French/Russian/Polish so the tours catered for them, we found it difficult to find a tour that was English speaking - so word of advice - book one before you travel. The Hotel staff did find us a private tour with an English speaking guide - it was well worth it and a special present for my beautiful wife!
The spa facilities were questionable - a small hut with two rooms though the staff were very polite and helpful!
The staff advised us of a Market that sold goods at a much lower price than the surrounding shops so we caught a taxi there and we found some fantastic deals - word of advice - do not believe everything that the market traders tell you - some of the shops in the marker area will sell to you at a better price!
Games area - overflowing with children at even the latest of hours, who invited themselves into our Pool games - not good!
Overall the hotel was fantastic, great location and the staff were extremely helpful and polite! We opted for the All-inclusive - which was worth every penny - no need to go to the surrounding restaurants - who by the way will rip you off!!!
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- Also Known As:
- Hotel Marmara President
- Resort Marmara President