We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great hotel. Poor area.”
Review of Eden Star Zarzis

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Eden Star Zarzis
Ranked #3 of 11 Hotels in Zarzis
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Great hotel. Poor area.”
Reviewed 9 November 2011

My boyfriend and I stayed at this hotel in September all inclusive. We arrived around 9pm and dinner was already over they had saved us bread and cheeses to eat but not much more. We were shown to our room which had adequate facilities however we had requested a sea view and got a dirt track. We asked at reception and they were MORE than happy to change our room and were extremely helpful.
The hotel itself was extremely clean staff on hand 24/7 to ensure this.
The food was buffet style every meal with a variety of choices available every day. There is also a pool barbecue, an a la carte and traditional Cous cous restaurant. Alcohol beverages were limited in variety but available all day and the local Bouka is very nice!
The facilities in the hotel were quite good having its own private beach and two pools. The animation team were still very lively despite it being slightly out of season. They had a form of entertainment every night at the outside bar. The last night the owner of the hotel himself performed a big show which was really good he is also very friendly and is keen to talk to guests when he sees you in the hotel.
We also went quadbiking and camel riding which we bought from excursion touts around the pool. These too were excellent activities and do not be afraid to haggle prices!
The local area was limited. No bars or restaurants. However shops in the village 5 min walk up the road are good for buying Tunisian pottery/ souvenirs etc zarzis town 15 mins by taxi however u only pay equivalent to £2.50. Well worth a visit.
The ONLY problem we found with the hotel is lack of English. This was the first year of English tourism. The staff were very willing to Learn! And if somebody didn't understand somebody else will come along and help. Because of this we found it was very catered towards French tourists but the more English who go the better it will get!
We thoroughly enjoyed our stay, would recommend it and advise that 1 weeks stay is adequate enough to do all the activities you wish! :)

  • Stayed September 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Joops1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

1,194 reviews from our community

Traveller rating
    427
    477
    145
    92
    53
See reviews for
510
361
53
14
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (27)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Chesterfield, United Kingdom
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 30 October 2011

Just had a week here, and that really was enough. We arrived at night and was shown to the restaurant before checking in as it was close to closing which was a nice touch. After checking in we were shown our room which was adequate for 2 adults and 2 kids with a garden view (a couple of trees infront of a fence), could have asked to be moved but rooms are only for sleeping and changing in so didnt bother. Bar staff very friendly and tried very hard with their English. The entertainment team work very hard at trying to get you involved, the photographers got abit annoying taking your picture at every given oppurtunity especially if you have a pretty teenage girl with you! During the day the snack bar food was great for the kids but they struggled in the evening and ended up having bread and water for 2 evening meals. Hotel is very big and they keep it very clean but tiles are very slippy when wet and beware of the broken ones around the pool. The evening entertainment was french orintated with no music inbetween the sets which was disappointing. The beach was nice but abit smelly when seaweed mounted up, theres only certain times when they can return it to the sea though. We booked a 2 hr camel/horse ride..enjoyed it but sitting on a camel for an hr..I was walking like John Wayne for 2 days!! If you walk up the beach to the left of the hotel you will find a guy called Moez who will take you quadding cheaper than the hotel offers, hes a really nice guy and speaks good english! Barter with the jetskiing guys and you will get a good deal also. If you turn right out of the hotel there is a short walk to some shops, if you dont want to barter go into the fixed price shops or better still wait until u get to the airport theres alot more choice. The location is fine if all you want is a hotel and beach but nothing else to see or do unless you book the trips. I didnt feel as safe in Tunisia as I did in Egypt and its not a country I will be going back to.

  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank annib123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brindisi, Italy
Level Contributor
47 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 26 September 2011

We have stopped at this resort on the way from Tunis and arrived at night. The welcome was good and the place was very comfortable. We enjoyed the swimming pool, the beach and the entertainment. The price was the best surprise, half-board for about 70 dinars. The staff was very nice and the food was above average for the place. The hotel is not new, the rooms are comfortable but not very large and the bathrooms need renovation. The hotel services are sufficient but the position is far from the centre of the village. Taxis are cheap and can get you anywhere on a day trip. Highly reccomended. The few shops in the hotel offer a reasonable choice.

  • Stayed September 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Giovanni M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 26 September 2011

Stayed here for 14 nights Aug/Sep 2011. Hotel in good condition with full amenities. Food good and plentiful. Location not to good unless you just want to stay in the hotel or its adjacent beach. No nightlife outside.

Ther is a alaCarte restaurant which you can use one per week of your stay. However book with the head waiter well in advance as we tried for our last night but was told it was not open as there was a Tunisian themed night being held.

Expect a hard sell from the licensed touts. They dont give up. Having said that enjoyed the Quad bike activity but found out later could have got similar on newer quads for half the price from a guy who has his pitch on the beach toward the "old beached ship". You will see it easily.

Because this is essentially a Thomas Cook Village (French Company) most of the evening entertainment is biased toward a French customer. Having said that the entertainment team are all good and work non stop.

Hired a car for a day and went inland to Matmata (Star Wars scenery) and then into the Sahara. Again dont be suprised when someone knocks on your window offering their guide services. Found I had to be very abrupt to get them to go away. If you do take a guide get an agreed price first and dont expect them to stick to the deal. They always ask for more at the end of a tour.

In summary, great hotel and clean beach. Good food and local beer was refreshing. Local spirits left a bit to be desired.

If you are into exploring then 10 nights will be enough.

  • Stayed August 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nferguson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
newbury
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 8 August 2011

We have just got back from a 2 week summer holiday at the Eden Star hotel Zarzis and thought it was excellent value for money. It was lovely and hot during the day bit cool and not humid at night time. We had only booked one room so thought the 4 of us sharing might be a squash but we were given 2 inter connecting double rooms both with balconies so we had plenty of room. It was quite noisy in the evenings until the entertainment ends at about 11 o' clock as the stage is open air in the middle of the complex so the rooms at the back are quieter but then dont overlook the pools. The entertainment team were excellent and worked so hard all day doing all the activities and then all evening doing the mini disco and then the show at 9.30. They run a fantastic kids club for younger children and will take them all day long and give them back after dinner! We have 2 girls (10 and 15) who joined in archery, aqa aerobics in the pool and sea, pool games, water polo, gymnastics and all the club dances. Hardly anyone speaks english so it's brilliant if your children are doing a French GCSE, and all the staff, waiters, cooks, cleaners and animateurs were really friendly and smiley! Food was a good spread for breakfast including fresh fruit and freshly squeezed orange juice; we had lunch at pool bbq which was chips, pizza or pita bread sandwhiches (all freshly baked) or there was the option of the buffet for lunch. The evening buffets were themed and we usually ate outside in the breeze. Before dinner you can go onto the terrace for a drink, olives and nibbles. The drinks were local spririts and quite sweet cocktails so we stuck to beer, red wine and coke, but there were plenty of big bottles of water and the coffee's at the pool bar were lovely. The beach has plenty of very comfortable sunbeds, beach towels need a deposit of 10euros each but do take euris as the hotel will accept and they are much easier to get then dinar. The beach is lovely, nice for walking along, camels waiting on the beach with arabian horses waiting to be ridden along with all the usual water sports (jet skiing, bannana boating etc.) payable locally. We had a wonderful time and we are hoping to go back again next year!!

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
7 Thank Sowbury
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Wales
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 29 July 2011

Although the hotel is very nice it certainly isn't 4 star. Rooms are average at best but were cleaned daily and the cleaners are very polite and considerate. The air conditioning in our room was just about adequate but in the childrens room barely functioned hence awful nights sleep for everyone.
The food was nice although quite repetitive and not labelled in english very often, however taking pot luck (usually) paid off. Be prepared to queue for quite a while for freshly cooked items such as eggs, steaks etc., we often got fed up and didn't bother but assume its because we went at peak time.
The pool area is very nice, the staff work tirelessly to keep everywhere clean and although they do try to keep the area dry there were several very nasty accidents from slips on wet floors.
We found staff at the pool bar to be infuriatingly ignorant and had a tendency to completely ignore you sometimes, we wondered if it was because we were Brits but it seems it depends on their mood at that particular moment. I dont mind a wait, on holiday after all, but I did mind when they also ignored my (extremely polite) 10 year old son who eventually became reluctant to go and get himself a drink.
The beach is nice as is the nearby village but the heat in July made it difficult to go very far, unfortunately that and the building site over the road is all there is in the area and we were all bored by day three. With this in mind we were looking forward to the coach trip to Matmata to see the berber house and Star Wars film site. 12 hours later - 9 hours of which were spent travelling on a coach with broken air conditioning - we badly regretted it, not a trip I can recommend to anyone and I really feel we should have been told that so much time would be spent getting to the places of interest. In addition the visit to the market was hair-raising to say the least, even my 6ft, well built partner admitted he felt frightened for our safety. Experiencing local culture is usually one of the best things about visiting another country. Not this time.
The trip to the crocodile park and museum was great though I would perhaps advise going independently rather than through an organised trip as we would have liked more time to explore.
The entertainment at the hotel is SO poor. It must be hard to try and please so many different nationalities, the staff did try but it was very very amateurish and not to the standard I expected judging by other holidays with the same firm. It was the same format every night as well including the music playlist which drove us nuts after a while especially as you really have no other options locally for entertaining yourself. The general census among our small group and others that we spoke to was that it felt as if we were in a (luxury) prison camp!
My children are 16 and 10 and there was absolutely nothing for them to do except swim, which they did, but 6 hours a day in the pool is enough for anyone surely?! I really cannot recommend this hotel to anyone unless you are only staying for a couple of days, a week was 5 days too long and we couldnt wait to leave. Obviously this is just our experience but it was echoed by everyone else I spoke to, couples and families alike.

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank kyla2206
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lincs
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 May 2011

Myself and my partner spent a week here.
The hotel was just over an hour transfer from Djerba airport.
On arrival we were told to go and have dinner before checking in as the restaurant was closing (it was about 9.30pm).
An usher then showed us to our room and proceeded to bring back our luggage.
The room was very clean and comfortable. There were flowers on the beadspread with towels shaped into swans and flowers in the bathroom.
All the food was labeled in different languages - but not English, so you have to guess a bit. Breakfast was a little let down. Cereals, chocolate coissants, pastries, omletes and pancakes, frankfurter hot dogs, thick cut bacon that you cooked yourself and salad. No beans or toast.
Lunches and dinners were full of choice and each evening had a different theme.
The hotel itself was lovely, we were the second week of English guests that the resort has had for about 4 years. English is spoken very little, if not at all by the staff, but they are willing to try and listen to you and make a big effort.
Hotel is situated on the beach and the sunloungers are free. The beach isnt going to win any blue flag cleanliness awards, but it is good all the same and the sea is clear. The beach is probably the best one along that shoreline of hotels.
The entertainment team were brilliant, full of energy and wanting to get everyone involved. They work all day and night.
Outside reps hang around the pool and try to get you to book their trips on your first morning there before you see your rep for welcome meeting.
MiMo who hangs around the pool and offers 2hr camel and horse rides is worth doing if you have never done it before (no hats though).
MiMo who offers horse rides on the beach is good if you are an experienced rider who doesnt mind galloping flat out on his flightly Arab & Barb horses (again no hats).
Mohammad who hangs around the pool offers 2hr Quad excursion which is very enjoyable and they take you to a salt lake.
Maria again hangs around the pool selling a 2hr jetski or speedboat trip out to a "Paradise" Island. Its OK, Island was littered and the man driving the speedboat thought it funny to go flat out into the waves and everyone on boad breaks their back!! Was an experience though!
Photographers also hang arounf all day and night snapping away and you can arrange to have a photosession with them around the hotel/grounds.
That is about it. Berban village about a 15min walk up a steep hill if you turn right out of the hotal. No tourist shops or bars though, but very cultural.
Zarzis is a 12km taxi drive away to the left of the hotel. They dont like you to put your seatbelt on though!! Not much in Zarzis, an hour is enough to look at a few "tourist" shops and have a wander around.
A massive hotel is being built opposite but no constructional work could be heard.
A very relaxing enjoyable holiday - even though was much quieter than we are used to.

  • Stayed May 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank vicbee_uk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Zarzis
0.1 mi away
Hotel & Club Lella Meriam
4.2 mi away
Zephir Hotel & Spa
Zephir Hotel & Spa
#5 of 11 in Zarzis
566 reviews
15.9 mi away
Vincci Helios Beach
Vincci Helios Beach
#1 of 44 in Midoun
1,704 reviews
Show Prices
Show Prices
Show Prices
17.3 mi away
Djerba Plaza Hotel & Spa
0.3 mi away
Odyssee Resort & Thalasso
1.3 mi away
Safira Palms Hotel & Spa
Show Prices
Show Prices
Show Prices

Been to Eden Star Zarzis? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Eden Star Zarzis

Property: Eden Star Zarzis
Address: | Zone touristique Sangho, Zarzis 4170, Tunisia
Region: Tunisia > Medenine Governorate > Zarzis
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#1 Best Value Hotel in Zarzis
#2 Spa Hotel in Zarzis
#4 Family Hotel in Zarzis
#5 Romantic Hotel in Zarzis
Price Range (Based on Average Rates): £
Hotel Class:3 star — Eden Star Zarzis 3*
Number of rooms: 256
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, TripOnline SA, Traveltool, S.L.U., HotelQuickly, Evoline ltd and Cancelon so you can book your Eden Star Zarzis reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Vincci Resort Eden Star Zarzis Hotel Zarzis
Vincci Hotel Eden Star Zarzis
Vincci Zarzis

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing